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Autotown Pre-Owned Super Centre

Winnipeg, MB

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506 Reviews

810 Regent Avenue

Winnipeg, MB

R2C 3A8

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506 Reviews of Autotown Pre-Owned Super Centre

March 05, 2016

Two thumbs up for Auto Town ! Auto Town Dealership on Regent Ave is an awesome place to buy a vehicle, a combination of professional people and great selection of cars. Mary Jane V More

by noemi675
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Ulrich, Mary Jane Ventura
Mar 08, 2016 -

Autotown Pre-Owned Super Centre responded

Thankyou for taking the time to share you experience with us and on behalf of Mary Jane, Andres and the rest of team here at Autotown we hope you're enjoying your new vehicle. Please don't hesitate to contact the dealership for any needs or questions! Thank you again for your time and your business.

March 04, 2016

Professional and pleasing Thanks to Rick, Eric, and Amanda. You are all friendly, understanding and helpful people. We recommend your service to anyone looking for a vehicle. More

by New to Winnipeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, Amanda-Rose Houle, Eric Pollmann
Mar 08, 2016 -

Autotown Pre-Owned Super Centre responded

Thank you for taking the time to share your experience with us and behalf of Rick, Eric, Amanda and the rest of the team here at Autotown, we hope your enjoying your new Honda. Please don't hesitate to contact the dealership for any needs or questions. Thank you again for you time and business.

March 02, 2016

Focused on what you can pay I was very well received by Marcos, and he managed to clear all kind of doubts I had about buying a car. And he didn't forced me in any deal that was More

by Acastelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Lima
Mar 02, 2016 -

Autotown Pre-Owned Super Centre responded

Thankyou Arthur for taking the time to share your experience here at Autotown, we hope to you see you very soon when the time comes and you decide to purchase a vehicle. Please don't hesitate to contact the dealership for any needs or questions. Thankyou again Arthur.

March 02, 2016

MY very first car! It was a great experience getting my first car from Autotown. Many thanks to MJ and Brad for facilitating the process. Good luck and more power to Aut More

by drDrei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Jane Ventura
Mar 08, 2016 -

Autotown Pre-Owned Super Centre responded

Thankyou for taking the time to share your experience with us and and on behalf of MJ, Brad and the rest of the team here at Autotown, we hope you're enjoying your new vehicle. Please don't hesitate to contact the dealership for any needs or questions! Thank you again for your business.

March 01, 2016

Staff Worked to Make Us Happy We knew what make and model we wanted before stepping into the dealership. Upon entry, the staff was friendly and welcoming and not at all pushy or o More

by K2 of Stately K Manor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Boulanger, Amanda-Rose Houle, Chris Goulet
Mar 09, 2016 -

Autotown Pre-Owned Super Centre responded

Thank you again for taking the time to share you experience with us and on behalf of Marc, Chris, Amanda and the rest of the team here at Autotown, we hope you enoying your new vehicle . Please dont hesitate at all to contact the dealership with any needs or questions, we hope to see you again when the time comes to get your next vehicle! Thank you again for your time and your business!

February 29, 2016

Great service Service was great, MJ who was our sales representative was very nice and helpful. It was a cold day when we came to look at the car and we were offere More

by Misha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris manager , Mary Jane Ventura
Mar 08, 2016 -

Autotown Pre-Owned Super Centre responded

Thank you for taking the time to share your experience with us and on behalf of MJ and the rest of the team here at Autotown we hope your enjoying your new vehicle, buying a vehicle in the winter is never fun because of the cold weather and were glad we made it a good experience for you. Please don't hesitate at all to contact the dealership for any needs or questions! Thank you again for you time and your business.

February 29, 2016

Accomodating People Had a great experience, though would like to suggest more customer special deals (freebies and stuff) to make the experience more memorable and worth More

by MickeyThaMouse01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda-Rose Houle, Mary Jane Ventura
February 29, 2016

A mans wallet is much more important that the man The only positive thing about the dealership was the sales Lady MJ Ventura and a few of her fellow sales people. Trying to deal with upper management More

by 2012 Tacoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amanda-Rose Houle, Mary Jane Ventura, Bill Lisoway
Mar 07, 2016 -

Autotown Pre-Owned Super Centre responded

Hi Leonard, I wanted to speak with you regarding your recent review on the dealership and staff. We are sincerely sorry that you felt it was next to impossible to deal with upper management. It can be a challenge when we promote our sale which we do only a few times a year. Unfortunately during these times this does not leave us any room for extra expenses. We are really not suppose to incur any other expenses other than the full detail at the reduced sale price during these promotions. We tried to help you out as much as I possibly could, by including the spare keyless entry. We where able to do either the spare key or the key fob which we agreed was better value for you since it was more expensive. We also included a receiver which the truck did not have. We understand the cost was minimal and had the vehicle not been discounted an extra $1,000 on top of the $1,000 finance credit, we would have been more than happy to accommodate your request. However, was unable to do so. I don’t think it is fair that you rate us so poorly in your review and make it out to be that we didn’t do anything extra for you and all we wanted was your wallet. That is very much not the case. I believe that we all had a good time with you and enjoyed your company as you where always very pleasant to work with which is why this comes to me and the staff as such a surprise. You are 100% right that a customer that is not happy is much more damaging to the reputation of the dealer and staff. I wish this would of come up sooner as we wouldn’t of expected you to take delivery of your vehicle if you were not satisfied with your dealings and the customer service we strive to deliver. I apologize on behalf of the service department for not honoring your scheduled appointment. As you know it was not service that was late but the company we hired to get the key cut and programmed for you. As a result you received a spare key at no charge. We ask our customers if they can not give us a positive review to please let us know, so we can work together to change the outcome should they feel unsatisfied. Our business and staff reputation is far more important than any car deal. Leonard I hope you can reconsider your review and we can speak about your experience and learn from it so we can continue to improve on our customer relations. Please feel free to call me back as I left you a msg. If you are not comfortable doing so you are welcome to come visit and we can chat over coffee. I wish you all the best with your truck and hope you get many good years out of it! Best Regards, Chris Goulet Sales Manager Autotown

February 29, 2016

Happy customer Buying a car is not for me because I find it stressful but my experience with MJ at Autotown Regent was quiet smooth from test drive to paper works More

by Vaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Goulet, Mary Jane Ventura, Bill Lisoway
Mar 08, 2016 -

Autotown Pre-Owned Super Centre responded

Thank you for taking the time to share you experience with us and on behalf or MJ and the rest of team here at Autotown we hope your enjoying your new vehicle. Buying a car can be very stressful and we're glad that we made it as comfortable as possible for you. please don't hesitate to contact the dealership for any needs or questions! Thank you again for your time and for you business.

February 27, 2016

Good price. Good service. Friendly atmosphere. My wife and I struggled for almost two months from dealer to dealer untill Autotown came across our way almost by chance. Not only we´ve found the ri More

by eduhorta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Goulet, Marcos Lima
Mar 09, 2016 -

Autotown Pre-Owned Super Centre responded

Thank you so much for taking your time to share you experience with us and on behalf of Marcos and the rest of the team here at Autotown, We hope your enjoying you new vehicle. Please dont hesitate to contact the dealership for any needs or questions! Thankyou again for your time and for your business.

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