
Autorama
Toronto, ON

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147 Reviews of Autorama
This is a review on my experience, as I bought a vehicle from here and the experience was memorable, for absolutely the wrong reasons. If you are looking for a dealership that will stand by their product an from here and the experience was memorable, for absolutely the wrong reasons. If you are looking for a dealership that will stand by their product and be accountable to their clients, Autorama is not it. Just 39 days after purchasing my vehicle from Autorama, it broke down on the road due to major mechanical failures. Their response when I contacted the dealership directly, was to state that my initial 30 days had passed and shift the responsibility over to the insurance policy they sell, as an add on, to deal with it, although clearly there had to have been something wrong, when they sold the vehicle and did not disclose or diagnosis at time of purchase. The result? Thousands in of out-of-pocket expenses, a mechanic who further damaged my vehicle and misdiagnosed the failures, in addition to a delay of over three months to receive my car back in a drivable state. All while continuing to make financing payments on my “new used” vehicle with no actual car. I really can’t make this up. This dealership takes zero accountability or responsibility to its clients. I do not recommend buying a vehicle from here, as this is not a trustworthy dealership. As many people do, I trusted the rating, did my homework on dealerships, went to reputable dealership, or so I thought & still was deceived. Writing this as warning, as no other customers should experience this ordeal on a purchase. Read the fine print & know that despite the promises that you can be confident in your purchase and you will be covered, if anything goes wrong ,your on your own. So superior customer experience and all smiles when you initially purchase but, expect to be absolutely on your own, as soon as you drive off the lot. If you’re a gambler and are comfortable taking the chance to lose it all, bet on this dealership, you’ll surely win that bet. More
We went to Autorama yesterday to trade our Hyundai Santa Fe for a newer model and as always Alex Mahroo provided an exceptional service besides professional, fast and efficient. He’s the best car dealershi Fe for a newer model and as always Alex Mahroo provided an exceptional service besides professional, fast and efficient. He’s the best car dealership salesman in all the GTA. Thanks Alex for been so amazing! More
My son just bought a car from Autorama and we dealt with David who I would anyone to reach out to him. Great personality, helpful and very knowledgeable. I would give him 10 stars. David who I would anyone to reach out to him. Great personality, helpful and very knowledgeable. I would give him 10 stars. More
These guys are liars and a scam! I spoke to an advisor Micheal and right of the bat he snuck in warranty into the price of the car which made it high. But because I liked the car, I I spoke to an advisor Micheal and right of the bat he snuck in warranty into the price of the car which made it high. But because I liked the car, I decided to go with it. I signed papers and was to pick up the car the next day, and on getting home, I decided to cancel the warranty. I called Micheal on the phone and asked if I could still cancel the warranty, he blatantly lied to me on the phone saying all sales are final when In fact I had 10 days to cancel warranty if I wanted. Then he proceeded to give me the front page of the warranty agreement without the rest. Also, it turns out that I was given worn out tires which didn’t last up-to 3 months. Every time I tried to contact Micheal after purchase he declined my call. These guys are a scam and a very dubious bunch. Do not go there! Or atleast do not deal with Micheal, he is a very dishonest fellow. More
READ THE REVIEW BEFORE GOING! !! I read through all the reviews and to be honest there is no way these guys actually have real reviews. I say this because I had the same experie !! I read through all the reviews and to be honest there is no way these guys actually have real reviews. I say this because I had the same experience as them. I went there to look for a car I saw online. I told the guy I am paying cash and we sat down in his office. He never told me his name, but he was a middle aged Punjabi guy. The car was around $33,000. I was willing to buy it the same day except he told me my payments will be about $505 a month. I asked why he said because of the extended warranty which I wasn't even aware of. I asked him to take that off and I don't need it to which he responded to " OH NO THIS IS MANDATORY AND YOU HAVE TO TAKE IT. MINIMUM 1 YEAR AT LEAST FOR $3000 AS THIS IS COMPANY POLICY" I have never heard of a company police where you have to take extended warranty. I said I don't want it rather just buy the car he flat out told me no I have to take it or he cant sell me the car. So I walked out and said thank you. I later called to speak to the manager but one of the financial advisors answered so I asked him if its the company policy to buy extended warranty and he said no its optional so I explained what happened earlier and asked to talk to the manager and he said no the manager is gone they are closed but it was 30 min before closing and he just went quiet when I told him that. He then told me he works in finance and is not sure about what the policies are and hung up. Now with that being said it has happened to a lot of other people, there is no way these guys have such high reviews unless they are friends or ppl they may have paid to say these things. To be honest I would never waste my money or time at a place where the salesperson is ready to lie and scam you and when you call to complain they don't take the complain but as for your info to call you back. You been warned. Good luck. More
The complete quote was not shown. Suddenly the price of the vehicle shot up by 5000. The warranty is a hidden scam, they keep insisting to take it and we cannot buy this without the w Suddenly the price of the vehicle shot up by 5000. The warranty is a hidden scam, they keep insisting to take it and we cannot buy this without the warranty. Then there is a safety price tag which is again exorbitantantly high. I was shocked to see my final price. More
I'm so happy with David and how he treated me there. It made me feel like if I was having a good conversation with an old freind, rarer than buying a car. Thank you so much. It made me feel like if I was having a good conversation with an old freind, rarer than buying a car. Thank you so much. More