Audi of Mississauga

Started out well, delivery fraught with mistakes Purchased a CPO A4 from here. Before sale was confirmed with our deposit the service was good, sales staff (Tim and Joe) were patient and friendly and Purchased a CPO A4 from here. Before sale was confirmed with our deposit the service was good, sales staff (Tim and Joe) were patient and friendly and tried to answer my MANY questions. After deposit was provided service went downhill fast. Pros: -friendly pre-sales, good about test drives, low-pressure -fast and straightforward financing process Cons: -dealership pulled new ownership docs for both our existing vehicles even though we agreed to only trade-in one vehicle and charged me the $28 fee for this unnecessary "service" even though I brought the original ownership docs when signing the deal the week before -they screwed up paperwork and assigned the plate from the vehicle we were NOT trading-in to our CPO car. If I hadn't noticed this while reviewing the paperwork at delivery, we would have been driving with BOTH of our vehicles improperly plated/registered and could have been fined if pulled over. We had to wait roughly 2 hours while they sent someone scrambling back to the MTO to correct this. No apology was offered for this massive mistake as Tim had already left for the day and one of our delivery specialists had another appointment when the error was discovered. -CPO checklist, despite being used to justify the high asking price, was inconsistent with vehicle features and not completely filled out -tow hook was missing on delivery and I had to point this out to get one -delivery specialists did not know much about our car and tried to demo features we didn't have I sent emails to the dealership last week describing my experience and have only received the (paraphrased) response "Thank you for your feedback." I don't think anyone actually read my emails. More

Excellent customer service I recently purchased a car from this dealership. I found my Sales Consultant, Ozair (Oz) Naveed, extremely cooperative, professional and very knowledg I recently purchased a car from this dealership. I found my Sales Consultant, Ozair (Oz) Naveed, extremely cooperative, professional and very knowledgable about Audi products. He gave me comparison of features offered by various models and price structure. I changed my mind several time during the course of sales and he showed patience and continued to act professionally and in a courteous manner. I also found Delivery Manager, Eugene Roman, very thorough, helpful and courteous. I must also note that this is the first time a dealership has returned to me old license plates. Finally, this was the sixth dealership with whom I have dealt with so far, and the best one. I will gladly recommend this dealership to anyone looking for a car. More

Amazing Experience & Service I recently purchased an S4 I was Extremely pleased with the service I received from Timothy O'Reilly and Martin Kazda at the Audi dealership in Missis I recently purchased an S4 I was Extremely pleased with the service I received from Timothy O'Reilly and Martin Kazda at the Audi dealership in Mississauga. Both were very professional, knowledgeable and addressed any questions I had. It made me feel like part of the family. I would highly recommend him to anyone looking for a car.. Thanks again Tim! More

Amazing Service I was looking for crossover /suv and very pleased with working with Timothy. Test drive and other car shopping experience were really excellent. Prof I was looking for crossover /suv and very pleased with working with Timothy. Test drive and other car shopping experience were really excellent. Professional service! More

Nice experience I bought 2015 Q5 from Ken at Audi Mississauga. The process is smooth and pleasant, Ken provided professional and kind help. I will highly recommended I bought 2015 Q5 from Ken at Audi Mississauga. The process is smooth and pleasant, Ken provided professional and kind help. I will highly recommended Ken for Audi buyers. More

Amazing Service Tim has sold me two vehicles now and I am very pleased with his professionalism and serviceman ship in helping me choose my next vehicle. I would high Tim has sold me two vehicles now and I am very pleased with his professionalism and serviceman ship in helping me choose my next vehicle. I would highly recommend using Tim if you're a busy executive looking for someone to help you find the best vehicle to suit your needs. Tim goes out of his way to ensure I'm getting both a great deal but also experiencing the Audi brand. More

Beyond Expectation! I met with Ozair Naveed recently (2nd half or March 2015) to shop for a new Audi A6 and found him exceptionally good sales person with a good knowledg I met with Ozair Naveed recently (2nd half or March 2015) to shop for a new Audi A6 and found him exceptionally good sales person with a good knowledge of Audi cars and also of auto industry. In my view he is the best sales person I have dealt with so far. More

There's no Daud about it! I just leased a new 2015 A4 from Audi Brand Specialist Daud Andreas. It was a very smooth transaction with no glitches. Everything was as smooth as si I just leased a new 2015 A4 from Audi Brand Specialist Daud Andreas. It was a very smooth transaction with no glitches. Everything was as smooth as silk......just like the ride in my new A4. He followed up with me a few days after taking delivery and was very professional throughout the whole process. I would recommend this sales professional to everyone. P.S. I was also impressed with Audi of Mississauga being named Audi Dealer of the year for 2014 and 2015 by Audi Canada. More

Great CPO purchase I purchased an A6 at the dealership, after conducting an online comparison pricing activity. Having to travel 5 hrs to see, and then hopefully, purch I purchased an A6 at the dealership, after conducting an online comparison pricing activity. Having to travel 5 hrs to see, and then hopefully, purchase the vehicle, Tim, Haroon and Martin were outstanding in their support, resulting in a purchase agreement completely negotiated before my arrival. I was able to test drive the car, sign the necessary paperwork and drive away within 45 minutes. Their responsiveness to my calls and emails (even when the dealership was closed!) whenever I could squeeze it in between my work meetings was superb, and their accommodation of my narrow and limited window for test driving and picking up the vehicle was outstanding!! Many thanks to the great team at Audi of Mississauga! More

Excellent experience I puchased an Audi RS5 from Oz and he is the only representative I trust the most in the GTA. He has the experience and knowledge of a former mechanic I puchased an Audi RS5 from Oz and he is the only representative I trust the most in the GTA. He has the experience and knowledge of a former mechanic matched with his honesty and professionalism. He helped me find the right car for me, no pressure, and the purchase was an easy transition. Thank you Oz for the great service! More