Audi Uptown

Honest and frank about required maintenance. Really like the team there and the communication. No shuttle service during COVID, so they dropped off a loaner during my service so I could get around town and the team there and the communication. No shuttle service during COVID, so they dropped off a loaner during my service so I could get around town and brought my car back! More

Long time customer at Pfaff, but nothing compares to Audi Uptown. David Yip and Damian Leung take pride in their work and it shows in everything they do. Uptown. David Yip and Damian Leung take pride in their work and it shows in everything they do. More

Thoughtful advices and fast responses! Damian always deliver a great non pressure approach and excellent service, I know I can count on him because he is always there to help especially emergencies. deliver a great non pressure approach and excellent service, I know I can count on him because he is always there to help especially emergencies. More

Consistent professional services from Damian Leung, wish there is high than 5 stars rating I can reflect his services. Friendly environment of the entire dealership makes me keep Audi. Thanks there is high than 5 stars rating I can reflect his services. Friendly environment of the entire dealership makes me keep Audi. Thanks More

Damien continues to set the standard for customer service excellence. Always prepared, informed and extending professional courtesy. Even during Covid practices, Damien still manages to exude warm hospitalit excellence. Always prepared, informed and extending professional courtesy. Even during Covid practices, Damien still manages to exude warm hospitality and customer care. More

Damian has consistently provided me with prompt follow up on my questions about services and options when I come in for the annual service visit. He has been incredibly helpful. on my questions about services and options when I come in for the annual service visit. He has been incredibly helpful. More

Wendy is always a pleasure to work with and is consistently helpful and gracious! She makes sure that I am looked after and is A1 when it comes to customer service! consistently helpful and gracious! She makes sure that I am looked after and is A1 when it comes to customer service! More

Wendy Sin was the service advisor that assisted me with me my annual service. She was exceptional with explanations of all that was required kept me apprised of the timelines and very pleasant to deal wit me my annual service. She was exceptional with explanations of all that was required kept me apprised of the timelines and very pleasant to deal with. More

I came to the dealership twice to buy a car for my step daughter, each time Mr Lou Tanos makes the same comment about my girlfriend that she looks like a sister to her daughter, he added yesterday that his daughter, each time Mr Lou Tanos makes the same comment about my girlfriend that she looks like a sister to her daughter, he added yesterday that his manager talk to him about it and he agrees that the mother looks as a sister to her daughter. I direct this email to Helen Ching if it is appropriate and if this is the new duties for sales and managers to flirt and make customers uncomfortable with their comments! The first time he made his comment I looked at him and said I will take it as a compliment but I did not expect him yesterday to bring his manager and talk about my girlfriend and how she looks as a sister to her daughter. I did not want to spoil my step daughter joy and happiness with the new car yesterday and showed no reaction for this childish behaviour from a sales man and if he was honest about sharing it with his boss, so I assume that they are not busy or interested with their jobs and have too much time looking at women and trying to flirt with them. More

Damian helped reschedule my appointment so that my winter tire rims could be balanced which was a huge help. He also organized a road trip test with Steven to assess a small vibration that I experienced sin tire rims could be balanced which was a huge help. He also organized a road trip test with Steven to assess a small vibration that I experienced since the purchase of the car. The overall service was excellent. More