Audi Royal Oak

Just purchased a preowned Audi Q5. My sales rep was Vince Tran who was extremely helpful. The whole process from purchase to pickup was seamless. Would highly recommend Royal Oak Audi. Tran who was extremely helpful. The whole process from purchase to pickup was seamless. Would highly recommend Royal Oak Audi. More

Super-friendly, welcoming staff. The job got done well and in a timely fashion. Was not charged to troubleshoot the engine light (loose gas cap). The upstairs lounge is amazing - beautiful big windows and in a timely fashion. Was not charged to troubleshoot the engine light (loose gas cap). The upstairs lounge is amazing - beautiful big windows and a great flat-screen T.V. Fun to get a hot drink and hang out in the lounge. :) More

Amazing service. Knowledgeable and non-threatening salesman Cory was professional, easy to talk to and very informative. He made us feel at ease, and knew his cars. It’s obvious he is passionate about salesman Cory was professional, easy to talk to and very informative. He made us feel at ease, and knew his cars. It’s obvious he is passionate about his product. Highly recommended. More

As a recent owner of my first Audi, I chose Audi Royal Oak in north-west Calgary for service for its location. I have been extremely impressed with its amazing staff and service. I commend, in particular Oak in north-west Calgary for service for its location. I have been extremely impressed with its amazing staff and service. I commend, in particular, Kenton Rogerson, Service Advisor, and Kim Van Dyck, Audi Brand Specialist, for their exceptional welcoming and professional services. I have experienced many dealerships over the years and feel I have had the best customer service at Audi Royal Oak, with its friendly, honest and transparent services. Respectfully, Cathy More

Great working with Cory, excellent sales person/super helpful. no pressure, informative & genuine. The furthest thing you can imagine from a greasy salesman. Highly recommend! helpful. no pressure, informative & genuine. The furthest thing you can imagine from a greasy salesman. Highly recommend! More

Royal oak Audi is a terrible dealership.It is run by Royal oak Audi is a terrible dealership. It is run by bunch of Idiots. I am a health care professional, bought brand new Audi from this dealersh Royal oak Audi is a terrible dealership. It is run by bunch of Idiots. I am a health care professional, bought brand new Audi from this dealership, They sold me a faulty car. It has braking issue from day 1 , they kept changing the break pads for 2 years but could not fix the problem and neither accepted or acknowledged the problem. I fully cooperated with their recommendations for 2 years, finally they offered me a trade with $10,000 discount and gave me a quotation when I went to BMW in the neighborhood for a second opinion (I was given almost same quotation and also I was told that Rick Brewski from Audi said that they will not buy this car as it has breaking issue). I took the Car to Glenmore Audi and had similar experience dealing with them later I learnt that both dealerships have joint businesses and hence no difference and there is a serious conflict of interest. Since I bought a new BMW and never going back to these dealerships. Government need to regulate all car dealerships to avoid public suffering from these scams. More

Recently purchased a new vehicle from RO- Audi. Excellent experience with Cory Watson in sales. He communicates very well. He made me aware of new buying opportunities in a timely manner and loo Excellent experience with Cory Watson in sales. He communicates very well. He made me aware of new buying opportunities in a timely manner and looked after us without being aggressive or pushy. I would definitely look at purchasing a vehicle from RO - Audit again. More

The entire service department here is outstanding. My wife's S5 had developed some electrical/module issues, from the moment that I brought it in the service manager Kenton was prompt and attentive and i wife's S5 had developed some electrical/module issues, from the moment that I brought it in the service manager Kenton was prompt and attentive and initiated servicing quickly. Regular updates were texted to me keeping me aware of what they had found out. The issues were all identified and fixed getting me on my way back home sooner than expected. The service technician was very polite and patiently explained how he was able to painstakingly locate and correct each issue. Not to mention at the end of the day top the management decision to mitigate the service which disappointingly was not covered by Audi warranty, sent me on my way very satisfied. More

Detailing I recently had my truck detailed at Royal Oak Audi...Father's Day gift from my kids! I found out the detailer was a person named Brendan. This was by I recently had my truck detailed at Royal Oak Audi...Father's Day gift from my kids! I found out the detailer was a person named Brendan. This was by far the best detail I ever had on my truck! He even got under the back seat flip part, storage section. Not a spec of dust or grim anywhere! My truck looked and smelled like new. It had 5 years of sweaty rugby players hopping into the back seats and now you would never know it! I will definitely be bring my vehicle back Royal Oak Audi and making sure Brendan is the guy who details to it. Jason A More