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Audi Richmond

Richmond, BC

4.9
804 Reviews

5600 Parkwood Crescent

Richmond, BC

V6V 0B5

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804 Reviews of Audi Richmond

January 06, 2021

I would like to thank Jerry for helping me through the process of picking the most suitable car for me! Because of his care and effort the whole process went very smoothly! More

by Jinni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Chi
Mar 25, 2021 -

Audi Richmond responded

Hello Jinni, thank you so much for your 5-star review! We're glad to hear you had a great experience with Jerry and our Team. We're happy that we could help you find the perfect vehicle. Drive safe! Sincerely, Your Friends at Audi Richmond

January 02, 2021

Had to make a special mention about the excellent service from Jerry Chi. We had a lot of questions about Audi before we bought and Jerry really knows his stuff. He was so honest and pleasant to deal with fr More

by Jenny from the Block
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Chi, Go Auto Group
Mar 25, 2021 -

Audi Richmond responded

Hello Jenny, thank you so much for taking the time to leave us a 5-star review! We are so glad to hear you had a great experience with Jerry and our Team. We are also very grateful to have amazing members of our caring team like Jerry. Our company mission is to make a meaningful difference in our clients' lives, so we treat everyone like family and make sure every interaction is friendly and prompt. Thank you for letting us be part of your new vehicle journey! We look forward to your next visit. Sincerely, Your Friends at Audi Richmond

January 02, 2021

Your facility is beautiful, but I was hoping to do more of the transaction online and spend less time at the dealership. The sales staff were good. The need for a host seemed irrelevant and more time cons More

by Colin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Go Auto Group
December 31, 2020

Evryone is very pleasant and professional to deal with. William made the transaction simple, quick and provuded great service. It's a beautiful and comfortable showroom to spend your money in! 😁 More

by Mmajhen327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William, Fiona, Go Auto Group
December 24, 2020

Thanks for picking up me up from the ferry. We appreciated the attention to the health guidelines in times of covid. High level of service. More

by Robert
Recommend Dealer
Yes
Employees Worked With
Go Auto Group
December 21, 2020

Excellent service and nice people to deal with. Answered every question patiently and were very helpful in setting the car up as per the requirements. More

by Manish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Go Auto Group
December 06, 2020

I had a very pleasant experience recently at this dealership, and in particular with the sales agent that help me, Dylan Hanna. Would highly recommend. More

by marc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Hanna
December 02, 2020

Great services provided by all team members. Our salesperson Tom is really great and super helpful! This is the second time we got a car from him. Always helpful and honest! Great experience! More

by Daisy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Cheung, Go Auto Group
Dec 04, 2020 -

Audi Richmond responded

Hello Daisy, thank you for the 5-star feedback! We're so glad to hear you had a great experience with Tom and our Team. And thank you for the repeat business. Your satisfaction is our #1 priority, so we're glad to hear you left with a smile. We look forward to seeing you again soon. Until then, drive safe! Sincerely, Your Friends at Audi Richmond

November 23, 2020

We had been car shopping at a few dealerships and the client service at Audi Richmond was far superior than other dealerships we visited! Excellent client service More

by Audi buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Raju
Nov 24, 2020 -

Audi Richmond responded

Thank you for the great review! We're so happy you had a great experience with Ashley and our Team. Your satisfaction is our #1 priority, so we're glad to hear you left with a smile. We look forward to your next visit. Drive safe! Sincerely, Your Friends at Audi Richmond

November 11, 2020

I want to thank my sales rep Michael Cheung who was awesome , he was vey professional , knowledgeable and a pleasure to deal with. The vehicle was very clean and I am very happy with my purchase. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Go Auto Group
Nov 24, 2020 -

Audi Richmond responded

Hello Mike, thank you for the glowing feedback! We're so happy you had a great experience with Michael and our Team. It sounds like you got the full VIP experience. We look forward to your next visit. Drive safe! Sincerely, Your Friends at Audi Richmond