
Audi London
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The people at Audi London are always friendly and helpful. Geoff was awesome and we had a fun conversation during the checking in process. It’s always a joy to visit here and we’re always met with sm helpful. Geoff was awesome and we had a fun conversation during the checking in process. It’s always a joy to visit here and we’re always met with smiles by everyone there. More
I highly recommend this Audi London dealership; my experience here was outstanding! Mr. Dustin is great to work with. He truly grasped what we wanted in a car and put in a lot of effort to assist us experience here was outstanding! Mr. Dustin is great to work with. He truly grasped what we wanted in a car and put in a lot of effort to assist us. His communication was exceptional, going the extra mile to ensure every question was answered, and we couldn’t be more satisfied. It’s evident that this dealership prioritizes customer happiness, making sure you drive away feeling confident in your purchase. More
Dustin is fantastic! Very courteous, kind and honest! Highly recommend dealing with him! If I could rate more than 5 stars I would. Very courteous, kind and honest! Highly recommend dealing with him! If I could rate more than 5 stars I would. More
Blair was excellent in the service department. Very informal, easy to work with and friendly. Prompt service today! Very informal, easy to work with and friendly. Prompt service today! More
First visit into Audi was early 2024, Dustin Ratelle helped my daughter find a new vehicle and was very impressed with his knowledge of Audis. My daughter purchased a Q3 and has been very happy with it. helped my daughter find a new vehicle and was very impressed with his knowledge of Audis. My daughter purchased a Q3 and has been very happy with it. I will be looking to get a Audi when my truck is ready to move on from. More
I have been a loyal client of Audi London since I moved here in 2009. I have serviced a 2001 Audi TT ,a 2018 Audit TT and a 2024 Audit Q3 -the last 2 also purchased through this dealership .From the sales here in 2009. I have serviced a 2001 Audi TT ,a 2018 Audit TT and a 2024 Audit Q3 -the last 2 also purchased through this dealership .From the sales through to the service teams I have always been satisfied at this dealership. Geoff Manion and Blair Bravender in service have always been pleasant and friendly & while answering any questions I had . Dustin Ratelle in sales patiently spent a lot of time with me when I bought the Q3 as this was my first experience with touchscreen technology. He went the extra mile to set up my garage door opener at my home. He also offered to meet me for any questions or problems I encountered. Previous sales employees were also very efficient,knowledgeable and helpful . I have trust in this dealership. More
Fantastic service experience from start to finish! I would recommend Audi London 10/10 times! I would recommend Audi London 10/10 times! More
amazing team to deal with. a better salesperson working for us! We trusted them and they proved that they had our best interest at heart. Thank you a better salesperson working for us! We trusted them and they proved that they had our best interest at heart. Thank you More
Great help from Dustin, Ceaser and Mikaela. They were prompt with their communication and addressed all my questions with patience. I would highly recommend them. They were prompt with their communication and addressed all my questions with patience. I would highly recommend them. More
What was a simple mistake by the service department turned into a two month battle with Audi Canada and London Audi. The arrogance of "We don't make mistakes" should never come out of someone's mouth. turned into a two month battle with Audi Canada and London Audi. The arrogance of "We don't make mistakes" should never come out of someone's mouth. Humans make mistakes all the time, how they are dealt with though is what matters. deny deny deny is not the right way. Lucky for London Audi they have people like Dustin R and Kevin D on their staff that are working towards salvaging a customer. We have two more pre-paid services remaining at London Audi, those will determine if this is our first or last Audi purchased. A word of caution though Audi Canada finds it an acceptable burn rate of oil is 7.5 litres per oil change. They find it acceptable to burn more oil than your motor can hold during the course of the 15,000km oil change interval. When an oil change costs $260 I don’t find it acceptable to have to pay another $110 it top up oil just to make it to the next service interval. More