Audi London
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 253 reviews
Excellent service and price I cannot say enough great things about Faye at Audi London. By far hands down the best customer service I have ever experienced. Faye is very knowledg I cannot say enough great things about Faye at Audi London. By far hands down the best customer service I have ever experienced. Faye is very knowledgeable, she answered all my questions and picked out the perfect car. You truly cannot beat her A plus attitude and super great customer service. As well would recommend anyone to her. Thank you Faye, thanks Audi London. More
Good experience Faye Wang provided professional advises and guidance while I was making decisions. No more words that I could express my appreciation to her, thanks F Faye Wang provided professional advises and guidance while I was making decisions. No more words that I could express my appreciation to her, thanks Faye. More
Great service I recently got my AUDI Q5 and the nice people overthere did their best to help. Especially Mike Raposo, he has been very nice, friendly and helpful. I I recently got my AUDI Q5 and the nice people overthere did their best to help. Especially Mike Raposo, he has been very nice, friendly and helpful. I strongly recommend Audi London and Mike as a sales specialist. More
Great Service I recently purchased a new to me Audi vehicle, I called the Audi London dealership to inquire about maintenance and history of the vehicle. I spoke wi I recently purchased a new to me Audi vehicle, I called the Audi London dealership to inquire about maintenance and history of the vehicle. I spoke with Kevin on the phone and was delighted by the interaction I had with him, very informative. I booked and appointment for an oil change and was very pleased with the service Ken had provided. I will definitely be recommending this dealership to my friends and colleagues. More
incompetent service Every time i have contacted service at this location, i got very inaccurate information or no information at all. The diagnosis where never correct an Every time i have contacted service at this location, i got very inaccurate information or no information at all. The diagnosis where never correct and usually exaggerated of what was wrong. I have been charged 2hr diagnosis for a setting missed in the menus. Over all I find service people very incompetent at the job that they do especially when they try to justify technical and push diagnoses to a person that actually understands and have worked on cars before. It feels like the show with a hidden camera at the car shop. More
Great buying experience to go along with a great car! Picked up my new Q5 in March and have been loving it ever since. This was our fourth car from Mike...Do i need to say more? Mike made the purchase e Picked up my new Q5 in March and have been loving it ever since. This was our fourth car from Mike...Do i need to say more? Mike made the purchase easy and got me exactly the vehicle I wanted. We'll be back! More
2nd Car from Mike - The Best of The Best Nobody really likes buying a car. It's painful. Tedious. Annoying. And more. But this is my second car from Mike and it's easily been the best buying Nobody really likes buying a car. It's painful. Tedious. Annoying. And more. But this is my second car from Mike and it's easily been the best buying experience I've ever had. For this car we did the entire deal via phone, email, text. I told Mike I wanted the easiest and most frictionless experience possible. He did everything he could to make it happen. I tried going back to our local dealer where I bought my last Audi. The experience was great the first time in Windsor, but that sales rep had left. When I returned, I found the experience to be incredibly painful. We waited 15 minutes for someone to help us, then the guy spent 15 minutes trying to find a car for us to test drive, and when he finally arrived, he brought the wrong car. My wife was instantly annoyed with them! She said, "Call Mike!" I called Mike the next day and got the deal done. The dealership is two hours away. Within a week he had secured my new vehicle, worked details to return a lease and met me half way to make the swap. Entirely seamless from start to finish. I can't recommend Mike enough and will ONLY deal with him in the future. Mike also tells it like it is. He'll give you the best possible price with no rigamarole. He knows that you know invoice pricing. He knows you have a Car Cost Canada report. Or have tried Unhaggle. Mike won't mess with you. He'll give you a fair price and tell you when he's done all he can possibly do. This is the way car buying should be. Thanks, Mike! More
I Hope They're Selling A Lot Of Cars Visited on a Tuesday morning at around 9.30. The Reception Desk was unmanned. Three were two salespeople visible -- one was working at his computer, t Visited on a Tuesday morning at around 9.30. The Reception Desk was unmanned. Three were two salespeople visible -- one was working at his computer, the other was gazing at his phone. I stood in the showroom for more than five minutes and no one approached me so I left. More
A really satisfied purchasing experiance Faye is very patient and knowledgeable. She will only recommend the service that you really need, and try her best to give me the best discount, She i Faye is very patient and knowledgeable. She will only recommend the service that you really need, and try her best to give me the best discount, She is much better than my last dealer! More
Excellent Experience It was a delight dealing with Faye, she is very knowledgeable about the product. She has a great personality, and a great sense of humor. Her profes It was a delight dealing with Faye, she is very knowledgeable about the product. She has a great personality, and a great sense of humor. Her professional attribute and her ability to respond to all my questions gave me confidence in dealing with her. More