Audi London

Excellent customer service Dave & Mike Amazing customer service. Dave Grant and Mike Raposo were great, they were very friendly, helpful, patient and ensured all of my questions and concern Amazing customer service. Dave Grant and Mike Raposo were great, they were very friendly, helpful, patient and ensured all of my questions and concerns were answered. I am absolutely loving my car and I would definitely recommend Audi London. More

incompetent service #2 I had car examined and held for a whole day to identify leaking exhaust which was clearly visible. After that it took a week to get the parts and anot I had car examined and held for a whole day to identify leaking exhaust which was clearly visible. After that it took a week to get the parts and another week to book an appointment for the fix. The dealer was informed that the car will be needed the same day for the family trip and i was reassured that the car will be fixed that day. On the day of the scheduled appointment half way thru the day i got the call that some of the parts can not be removed and that the car will need to stay in the shop for another day. With the big its not our problem. No loaner and no interest what you will do without the car and how you gone manage your family trip. Complete bust and ignorance. If you know you may run into issues do your checks first before taking the car apart and if you are not sure that you can fix it in the given time, maybe you should not have started the job. So for i have not have any good experience with this dealer and every visit comes with some kind of issues. Thank you for complicating my vacations!!!! More

Excellent service of Ken Brasier Ken was very helpfull, pleasant and patient throught the whole process of booking and working on our car about safety recall. We were really satisfie Ken was very helpfull, pleasant and patient throught the whole process of booking and working on our car about safety recall. We were really satisfied and happy! More

Terrible. Rude. I was not welcomed properly and the service was terrible i would never walk into that dealership again i would rather order online even though i liked I was not welcomed properly and the service was terrible i would never walk into that dealership again i would rather order online even though i liked seeing stuff hands on and testing how it feels. More

winter tire package Great to deal with. They always make sure the customer experience is top of mind and made me feel that they really appreciated by business and that I Great to deal with. They always make sure the customer experience is top of mind and made me feel that they really appreciated by business and that I am enjoying my vehicle. More

Purchase of an S4 from Faye Wang I have to write a review for Faye Wang at Audi London because she went above and beyond on my latest car purchase. I work late had some issues with my I have to write a review for Faye Wang at Audi London because she went above and beyond on my latest car purchase. I work late had some issues with my insurance company and being without a vehicle and (twice) she arranged for a loaner vehicle to be dropped off at my home late after hours until my new vehicle was ready. She also kept in contact with text and email immediately both during and after hours to make sure everything was perfect. This was my second car purchase from her and Audi London and I couldn’t be happier with the friendly, honest, convenient and prompt service I received from everyone. I would highly recommend Faye and Audi London to anyone. Craig More

Great experience at Audi London Great experience love the car ! Would definitely come back !! Can’t wait to break this new car in !! Thank you to everyone in London at Audi Great experience love the car ! Would definitely come back !! Can’t wait to break this new car in !! Thank you to everyone in London at Audi More

Best Dealership with Exceptional Customer Service I just had my first experience at Audi London and it was excellent, Bernie Wong was the manager I was dealing with and he was exceptional and not for I just had my first experience at Audi London and it was excellent, Bernie Wong was the manager I was dealing with and he was exceptional and not forceful like most other dealerships. He took the time to find me the exact vehicle I wanted and was patient and helpful getting me financing to get me into my dream car. Thank you very much and highly recommend this dealership. See Bernie Wong. More

Nice and patience Great experience!Faye is professional and enthusastic. She gave lots of advises and suggestions on cars and insurance choices. She is patient and will Great experience!Faye is professional and enthusastic. She gave lots of advises and suggestions on cars and insurance choices. She is patient and willing to help me if I have anythings do not know. STORNGLY RECOMMEND HER AS YOUR DEALER !!!! More

Grat experience! Very professionable! Mike Raposo did his utmost best to answer our questions for our SQ5! Very friendly atmosphere!Their customer service is also tog Very professionable! Mike Raposo did his utmost best to answer our questions for our SQ5! Very friendly atmosphere!Their customer service is also togive acknowledgement to! More