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Audi London
London, ON
253 Reviews
Bill Dalglish founded Dalmar Motors Ltd. in London in 1953. In 1969 Dalmar Motors began selling Audi in Canada. As Audi has grown and become a premium brand worldwide, so has Dalmar Motors. As a result, Mike Dalglish, present dealer owner, built a brand new stand alone, state of the art Audi facility we proudly call Audi London!
We look forward to seeing you here at our New Audi London facility and whether you’re in the market for a new or pre-owned vehicle, or require Audi service or assistance in buying parts, we are here to help make your experience at Audi London a pleasurable one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 253 reviews
March 01, 2020
Audi London review - 4x returning buyer Prior to my interactions at Audi London, I had never purchased a vehicle from the same manufacturer more than once (including prior purchases with Inf Prior to my interactions at Audi London, I had never purchased a vehicle from the same manufacturer more than once (including prior purchases with Infiniti, BMW, & Mercedes). As of this past week, our family has now purchased four successive vehicles from Audi London, which speaks to my level of satisfaction with the brand, and more importantly, the dealership. In literally all aspects of my dealings with the dealership, the level of quality, professionalism, and collegiality has been exemplary. In the past I had purchased vehicles that I liked, but was unsatisfied with the level of service at the dealership. With others, the dealership interactions were fine, but the vehicles not optimal. Audi is the first brand with which I have had complete satisfaction as far as the vehicle is concerned, & Audi London is the first dealership with which I have felt same. My first Audi (a 2015 SQ5) was purchased with the help of Tony Leung, & Tony has been with me with every subsequent purchase (even after being promoted to the General Manager role at the dealership). Not only does Tony have an extremely pleasant and approachable personality, his approach to auto purchase transactions is very transparent, fair, and honest. With every Audi purchase, Tony has been very clear about the financing options & timelines of the purchase. Every vehicle has been delivered as promised, with all the options & features we’d discussed. At no time have I ever felt duped or taken advantage of, & I’ve always felt I was getting a very fair deal. I had not experienced this in prior years dealing with automotive salespeople. Our two most recent purchases (a Q7 & a Q8) were completed with the help of Faye Wang. Much like Tony, Faye's approach is thorough and friendly, & more importantly, transparent & fair. Faye has always responded promptly to my constant barrage of emails & text messages, & always with clear courteous responses. My satisfaction has carried forward to the service department. Although I’ve had literally no trouble with any of our Audis, I’ve had only positive experiences dealing with the service personnel for our regular maintenance schedule. Our most recent Audi is a Q8 that we picked up last week. So far I absolutely LOVE the vehicle, as I have all of our other Audis. The level of professionalism at the dealership is absolutely top-notch, from the front desk reception staff to the sales/service staff, all the way to the courtesy shuttle driver! I have no reservations giving my highest recommendation to Audi London, Tony Leung, & Faye Wang for anyone contemplating a new vehicle. More
by HappyQ4owner
Employees Worked With
Tony Leung, Faye Wang, Barb Ball, Ken Brasier
February 07, 2020
Fantastic experience Came in for a service on my Audi, I was thinking about getting something newer, met with Bora and he listened to my concerns and took me to a vehicle Came in for a service on my Audi, I was thinking about getting something newer, met with Bora and he listened to my concerns and took me to a vehicle, we went thru everything and two hours later, I had bought another Audi! From start to finish, this has been a pleasurable experience. Thank you Bora for your professionalism. Can't say enough how impressed with the level of service ..Jackie Krushel More
by maxbandit
Employees Worked With
Bora Saroeun
February 02, 2020
Above and Beyond This was a great experience to remember. Working with Bora was amazing as he is very professional and super knowledgeable about the vehicles he sells. This was a great experience to remember. Working with Bora was amazing as he is very professional and super knowledgeable about the vehicles he sells. I wanted to get a new Audi A3 and Bora helped me make it happen, from listening to what I wanted to going above and beyond expectations. After I had picked up my car, a few days later Bora reached out to see how everything was going and if I had any further questions. I would also like to mention the whole team working together Bora, Kelly and Dave all made this very easy and communication was very clear. More
by Patrick
January 29, 2020
Fabulous Team Working with Mike was great from the first phone call. He made sure I knew all of my vehicle options, was patient, knowledgable and honest.Mike took t Working with Mike was great from the first phone call. He made sure I knew all of my vehicle options, was patient, knowledgable and honest.Mike took the time to go through my whole vehicle and I never felt rushed. Kelly was great with communication and follow ups. The whole team was so wonderful to work with. Definitely an Audi customer for life. More
by samanthamorneau
Employees Worked With
Kelly Pearce, Mike Raposo, Bernie Wong
January 20, 2020
above and beyond! Simply the best experience I have ever had, the communication between Mike and Kelly was outstanding. Clear in emails to let me know what I needed to Simply the best experience I have ever had, the communication between Mike and Kelly was outstanding. Clear in emails to let me know what I needed to provide and no last minute requests. When I picked up the Q3, it was in showroom condition. I would recommend Mike Raposo for your Audi needs. Mike took the time to explain the features and benefits of my Q3, he has followed up with a phone call and a email to ensure I am pleased and any questions I might have. He has also asked if I would like to return to the dealer to further explain features in the manual that may need further explaining since this is my first Audi. Bravo!! More
by bridgett.firth
Employees Worked With
Kelly Pearce, Mike Raposo
November 16, 2019
Fantastic Experience!! Just recently purchased a new S5 and it was a fantastic experience! Bora was the ultimate professional. Knowledgeable and courteous! The best vehicl Just recently purchased a new S5 and it was a fantastic experience! Bora was the ultimate professional. Knowledgeable and courteous! The best vehicle purchase experience bar none with fantastic follow up post purchase! I love my S5!! More
by Dave
Employees Worked With
Bora Saroeun
November 15, 2019
Well done! I purchased a Audi Q5 under less than pleasurable circumstances. My 2009 Audi TT was deemed "irreparable" after an accident. Mike was extremely helpfu I purchased a Audi Q5 under less than pleasurable circumstances. My 2009 Audi TT was deemed "irreparable" after an accident. Mike was extremely helpful and went above and beyond to assist me in a close time crunch. The whole of the Audi team were very helpful, pleasant and made the car purchase experience fun as well as one that was open and transparent. Thank you! More
by revwlnoble
Employees Worked With
Barb Ball, Mike Raposo, Bernie Wong
November 15, 2019
Sincerely Friendly Service Faye took the time to show me both cars I was interested in to a really good level of detail. She answered a lot of the questions I had and was fairly Faye took the time to show me both cars I was interested in to a really good level of detail. She answered a lot of the questions I had and was fairly knowledgeable about the cars. For any questions she wasn't able to answer she pulled in others who she knew could. She was also flexible with her schedule to get me a test drive on short notice. Ultimately I didn't purchase from this dealership but that was more a function of their stock not lining up to what I wanted and not a negative reflection of Faye in any way. Positive experience all around and I would deal with them again in the future. More
by lucas
Employees Worked With
Faye Wang
November 14, 2019
The true Customer Service dedication I just bought my second vehicle at Audi London and I am genuinely impressed with them. From the sales process (5 Stars to Mike Raposo) all the way thr I just bought my second vehicle at Audi London and I am genuinely impressed with them. From the sales process (5 Stars to Mike Raposo) all the way through the car service during the last 4 years (5 Stars to Ken Basier), I have only witnessed the highest level of professionalism and customer care. I highly recommend this dealership and their team. More
by Frederic Mathieu
Employees Worked With
Ken Brasier, Kelly Pearce, Mike Raposo
November 09, 2019
Personal yry professional Faye demonstrated that normal every day people can sell cars. That coupled with the knowledge of her product sold my wife on our new Q7. I would recom Faye demonstrated that normal every day people can sell cars. That coupled with the knowledge of her product sold my wife on our new Q7. I would recommend Faye to all people (especially women) who want a straight forward experience and a hard fought deal! Good Job Faye Steve and Heather Park More
by Sparknet41
Employees Worked With
Faye Wang
