Audi Kitchener-Waterloo

Awesome I didn't know Chris before coming back to Crosby Audi. My family has been a customer of Crosby's before and always had great service etc. Chris is a g I didn't know Chris before coming back to Crosby Audi. My family has been a customer of Crosby's before and always had great service etc. Chris is a guy that you like right away and feel at ease with. No pressure, just good straight answers with any concerns or questions I had. We got a pretty good buck for out trade in and very happy with the price of our 2014 Q5. Love the car!! I will definitely recommend Chris to any of my friends looking to buy a new or used car. A real pleasure working with him. Paul & Colleen Pigeon More

A+ from start to finish! It was a pleasure having the assistance and knowledge of Chris during my recent purchase at Crosby Audi. The experience was completely transparent and It was a pleasure having the assistance and knowledge of Chris during my recent purchase at Crosby Audi. The experience was completely transparent and honest, while at the same time understanding of my position and needs. Knowing I was also speaking with other manufacturers and dealers, never did I feel a lack of commitment or pressure from Chris. I feel like I made a friend after the experience dealing with Chris. Much thanks! More

Great experience/service! When purchasing my new vehicle from Chris, he really made me feel like part of the team. This is partly due to the constant interaction/communication, When purchasing my new vehicle from Chris, he really made me feel like part of the team. This is partly due to the constant interaction/communication, and partly because of the friendly demeanor. He worked closely with me to reach a deal we were both happy about. I had a great buying experience overall, and would definitely recommend Chris! More

Great dealer, very friendly and helpful Not many places would let a guy with plastic broken sunglasses and shoes that are falling apart test drive an Audi, but Chris was that guy. He did a g Not many places would let a guy with plastic broken sunglasses and shoes that are falling apart test drive an Audi, but Chris was that guy. He did a great job of outlining the features of the car and answering any questions I had. When I actually got the car he gave me a decent lesson on driving manual. It's a great car. The only issue I had was that when it came time to finally purchase the vehicle I had to request additional information about the warranty and coverage. This part could have been made more clear. The extended coverage was made clear, but not the basic coverage. More

Excellent car buying experience Chris was great to work with. It took me a while to decide to purchase my Audi Q7 and I had looked at a lot of other options. Throughout the process Chris was great to work with. It took me a while to decide to purchase my Audi Q7 and I had looked at a lot of other options. Throughout the process Chris never pressured me. When I did ultimately decide to move forward Chris helped me negotiate a fair trade in value for my vehicle and excellent price on my new car. More

Great service and helping hand. Called on a saturday and despite the minutes before, I was welcomed in and seated to discuss the car of my interest by Jaclyn. I wasn't rushed or pres Called on a saturday and despite the minutes before, I was welcomed in and seated to discuss the car of my interest by Jaclyn. I wasn't rushed or pressured by any means just helped as if there was any amount of time. I was shown the car with lots of detail and explained any of my concerns, seeing she was well informed on this and many other cars. Jaclyn went through every bit of detail about the sales and the Crosby experience I would be receiving by dealing with Crosby which has many perks as well. Jaclyn was very pleasant and helpful even after purchasing the call, always assuring the car was treating me well and making sure Crosby was family now. I was introduced to service and all the helpful people inside. Morgan, Maddie and Katie are few from Crosby's service side that are great to meet but even easier to work with, again very pleasant and professional. Between sales and service I'm already thinking of my next Audi. Great job and will buy again and suggest anyone interested to as well. More

Great car buying experience! Conrad made purchasing my first new car a fun experience. He was friendly, honest and went out of his way to make sure I got exactly what I wanted and Conrad made purchasing my first new car a fun experience. He was friendly, honest and went out of his way to make sure I got exactly what I wanted and at a fair price. I'll be recommending all of my family and friends to him. Thanks Conrad! More

Great experience Awesome customer service! Jaclyn was extremely friendly and was great at following up. Also very knowledgable about the Audi vehicles. I will recommen Awesome customer service! Jaclyn was extremely friendly and was great at following up. Also very knowledgable about the Audi vehicles. I will recommend her in the future to friends and family. More

Martin has exceeded my expectations of customer service I purchased my first SUV recently, which turned out to be a gorgeous Black Audi Q5 from Crosby Audi, Kitchener. Every bit of research and stress leadi I purchased my first SUV recently, which turned out to be a gorgeous Black Audi Q5 from Crosby Audi, Kitchener. Every bit of research and stress leading up to my decision was instantly rewarded when I began my buying process with Martin Viana from Crosby. From our first encounter when I was just inquiring about the car, to our latest, Martin has exceeded my expectations of customer service and been truly remarkable. My experience from beginning to end was friendly, genuine, professional, and handled with a real sense of transparency and attentiveness. I could not be happier with my purchase, or my interactions with the personnel at Crosby. And I will be enthusiastically recommending Crosby to all my contacts and friends who are interested in buying a car. More

Happy customer Very nice, very helpful! She came over and helped me right away despite how younge I am! Would recommend Jaclyn to anyone looking for Audi! Very nice, very helpful! She came over and helped me right away despite how younge I am! Would recommend Jaclyn to anyone looking for Audi! More