Audi Kitchener-Waterloo

Excellent experience! Ben was excellent, very helpful and knowledgeable. We had a very good experience purchasing our Q7. Ben found exactly the car we were looking for an Ben was excellent, very helpful and knowledgeable. We had a very good experience purchasing our Q7. Ben found exactly the car we were looking for and was even in touch with us on his time off and after hours to communicate with us. When we picked up the vehicle we arrived later than expected and the dealership was closing, but we didn't feel rushed at all and they took the time to make sure we had all the information that we needed for our new vehicle. The service was excellent and we would definitely recommend Ben and the team at Audi Kitchenener-Waterloo. More

Rear Upper link arm replacement I was greeted with great respect and the service on my vehicle was perfect. There communication between service, parts and customer was excellent. The I was greeted with great respect and the service on my vehicle was perfect. There communication between service, parts and customer was excellent. There was no miscommunication about my service. I will definitely recommend this service department and Maddie. More

Excellent and knowledgeable service I purchased my very first Audi with the helpful assistance from Ben. Ben was courteous and helped me to understand everything that I needed to know I purchased my very first Audi with the helpful assistance from Ben. Ben was courteous and helped me to understand everything that I needed to know. He took his time and made sure I was happy and I was getting the best vehicle for me. I liked his service so much I returned to him for my second Audi! Once again he took the time to listen to what I needed and I was able to find a great car. I find myself recommending Ben to family and friends all the time. More

Sales Rep - Jeremy Gojermac The dealership offers a very warm and welcoming experience. From the moment you walk in, all the staff is quick to greet you and offer you a beverage. The dealership offers a very warm and welcoming experience. From the moment you walk in, all the staff is quick to greet you and offer you a beverage. I personally dealt with Jeremy Gojermac. Jeremy is extremely knowledgeable of the product and did a great job of picking a car that suited me and met all of my criteria. Jeremy did not 'hard sell' and he did a very good job of coming up with payment options that worked for me. I am loving the Audi TTS and I plan on working with Jeremy again when I am ready to purchase another new car. More

Great Audi purchase experience My wife and I really have to compliment Martin Viana on his excellent, professional sales service. Martin really listens to what a customer is looking My wife and I really have to compliment Martin Viana on his excellent, professional sales service. Martin really listens to what a customer is looking for in an automobile and he knows how to explain and demonstrate all the features of the Audi models. Because we tend to keep our cars for a long period of time, we also take a lot of time in deciding on which car model and options we really want. During our numerous visits, Martin always greeted us with a welcoming smile and cheerfully answered any questions that we had. He also made arrangements for us to test drive different Audis back to back on several occasions to help us in our decision making. Once we ordered our A5, Martin kept us informed about the build and shipping information. Even some special requests we had made for the car were all done in time for delivery. Martin had all the details for the delivery set up. He even picked us up from home to pick up our new A5 because we had already sold our previous car. We just finished up with the paper work. Then, Rashid went over the features of our new A5 and helped us pair up our phones with the car. Thanks for a great purchase experience, Marin and the team at KW Audi. More

Great Customer Service Experience I recently took possession of a 2018 A4 Allroad and I'm lovin' it! If you want to peek into the future of automotive technology, get into the cockpit I recently took possession of a 2018 A4 Allroad and I'm lovin' it! If you want to peek into the future of automotive technology, get into the cockpit of an Audi! Jeremiah handled my sale-which went seamlessly. I found him to be knowledgeable, personable and professional. He made me feel he had my best interests in mind. More

Stress free purchase of our first Audi! Thanks to Ben for making the purchase of our first Audi fun and stress free! We were dealing with trading in our TDI Volkswagen (emissions settlement) Thanks to Ben for making the purchase of our first Audi fun and stress free! We were dealing with trading in our TDI Volkswagen (emissions settlement) but Ben made the process easier by ensuring the A4 we wanted was there for us and ready for pick up on the same day the TDI appointment was scheduled for. We also appreciate Ben looking after us even after the sale and pick up of our car. He continues to answer our questions and we really appreciate that! Thank you!! More

great experience Kaitlin was very friendly and knowledgeable. I will be using her to help me buy cars for as long as she's there. Outstanding service! Kaitlin was very friendly and knowledgeable. I will be using her to help me buy cars for as long as she's there. Outstanding service! More

Very positive and welcoming first experience with Audi Ben was a pleasure to deal with and worked diligently to find an Audi that fit my wishlist to a T! Not only did Ben find me the perfect car, but he m Ben was a pleasure to deal with and worked diligently to find an Audi that fit my wishlist to a T! Not only did Ben find me the perfect car, but he made the whole experience very easy and fun. I would definitely recommend reaching out to Ben. You'll be glad you did. More

Thank You! Purchase of a vehicle and the negotiation process has always been a painful process ... write an offer ... go talk to the boss ... counter offer ... r Purchase of a vehicle and the negotiation process has always been a painful process ... write an offer ... go talk to the boss ... counter offer ... repeat ... acceptance. It just felt better with Ben in the mix. You get the feeling that you made the best deal possible and his professionalism in working with you made it a pleasure. Negotiation is about trust and I have to say I do trust that Ben helped me put together the best deal possible. My job requires me to be a bit skeptical, as a contractor. The proof of that trust and the greatest compliment I can give was that on my third and latest Audi purchase with Ben, I did the offer and acceptance entirely through email. More