Audi Kitchener-Waterloo

Great Experience Over the years I've been conditioned to expect a sub par experience. Benjamin was professional and friendly and genuine. Can't ask for anything more Over the years I've been conditioned to expect a sub par experience. Benjamin was professional and friendly and genuine. Can't ask for anything more! More

Great service Jeremiah was thorough, professional and friendly. His patience when i asked questions was most appreciated. He was well prepared when i came both time Jeremiah was thorough, professional and friendly. His patience when i asked questions was most appreciated. He was well prepared when i came both times to test drive and i never felt pressured to make a decision. More

New audi 5/5.from the minute we walked in we felted no pressure from Jeremiah in sales- great service and Steve in parts was excellent!the car sells itself. 5/5.from the minute we walked in we felted no pressure from Jeremiah in sales- great service and Steve in parts was excellent!the car sells itself. More

Ben is the best!! He could tell I was apprehensive about my first decision and he was so patient talking it over and showing me my options until we both knew I was mak He could tell I was apprehensive about my first decision and he was so patient talking it over and showing me my options until we both knew I was making the right decision by choosing a different vehicle. I love my Audi and I will definitely refer my friends and family to Ben. Thank you Ben. More

Very professional service I was VERY happy with the service that Maddie Houm provided for me with my car being in the shop. She was VERY helpful and the work was done in a time I was VERY happy with the service that Maddie Houm provided for me with my car being in the shop. She was VERY helpful and the work was done in a timely manner! I would totally recommend Maddie Houm with any service needs! Much exceeded expectations!!! More

Polite, Professional, Knowledgeable and Helpful I would have no hesitation in recommending Jeremiah and Audi KW to anyone in the market for an amazing vehicle. Jeremiah was not only polite, profess I would have no hesitation in recommending Jeremiah and Audi KW to anyone in the market for an amazing vehicle. Jeremiah was not only polite, professional, knowledgeable and helpful but responsive, patient and understanding. I also dealt with Ben Hoang and Rshid Ghaosi and found the entire experience at Audi KW enjoyable. This is the first time in a long time that I cannot wait to jump in a vehicle and just drive, thank you Jeremiah, Ben and Rashid. More

Go see Ben for your next vehicle purchase. I have just purchased my 3rd Q5 from KW Audi; I keep coming back because of their professionalism, customer experience and care of their customers. I have just purchased my 3rd Q5 from KW Audi; I keep coming back because of their professionalism, customer experience and care of their customers. 2 of my Q5s purchases I had the pleasure of working with Ben on. Ben is a consummate professional, going above and beyond to make my purchase experience second to none; knowing that I am a busy single mom Ben even offered to order pizza for my daughters to enjoy while we finalize the paperwork as he knows time is invaluable to me. Through the negotiation process I truly felt that Ben was always acting in my best interest. Ben continues to keep in regular contact with me through the year; checking in to wish me happy holidays, see how the car is handling or just to say hi. This communication is greatly appreciated and respected. I would highly recommend KW Audi to anyone looking to purchase a vehicle and Ben is definitely your man seek out when you arrive at the dealership! More

A First Rate Experience From Beginning To End It had been many years since I had purchased a new car, but Ben showed me that it would be the right choice for me. He asked very pointed questions t It had been many years since I had purchased a new car, but Ben showed me that it would be the right choice for me. He asked very pointed questions to quickly guide me to the car best suited to my needs. I am in love with my new A4!! I could not be more pleased with the service Ben provided throughout the entire process. I feel I got excellent value for my trade in, and that everything was made very transparent. I will definitely return to this dealer!! More

A great buying experience Ben was a pleasure to work with during both the exploratory and sales processes. He was patient, relaxed and either had the answers I needed or he fou Ben was a pleasure to work with during both the exploratory and sales processes. He was patient, relaxed and either had the answers I needed or he found them quickly. He offered improvements to the deal even before I asked, and I believe I was treated fairly and very thoughtfully. He handled both my 'second-opinion' family members very well. He even stepped in to wipe my home address off my trade-in car's nav system two days after the sale which was much appreciated. Rashid was very helpful during the delivery. Great experience, really enjoying the car! More

10/10 Kaitlin was friendly, professional, knowledgeable, and transparent. She suggested vehicles within my price range that included my desired features. Kaitlin was friendly, professional, knowledgeable, and transparent. She suggested vehicles within my price range that included my desired features. Happy to recommend her services to friends and family, as well as return in the future. More