Audi Kitchener-Waterloo

They are always ready and willing to help service is friendly and efficient couldn't ask fir better service friendly and efficient couldn't ask fir better service More

Service is outstanding. Always friendly and they above and beyond to make sure you are happy and satisfied. My vehicle always gets returned clean on the inside and out! Always friendly and they above and beyond to make sure you are happy and satisfied. My vehicle always gets returned clean on the inside and out! More

Very friendly and helpful seem to be very efficient professional and do quality work reasonably quick professional and do quality work reasonably quick More

They were friendly, professional and clearly indicated through video the issue with my tires that should be fixed. I was able to get a loaner vehicle so that I didn’t need to wait many hours at the dealer through video the issue with my tires that should be fixed. I was able to get a loaner vehicle so that I didn’t need to wait many hours at the dealer while the service and recall issue were completed. It was a top-notch experience. More

Tiffany in the service department kept price of work within quoted amount, despite some materials having gone up in price. within quoted amount, despite some materials having gone up in price. More

The whole dealership is friendly, efficient, with a very nice environment with good customer service. nice environment with good customer service. More

I wish they would have more services for long term customers like battery replacement in the remote and cleaning the tires and rims when they are swapped in spring and winter. customers like battery replacement in the remote and cleaning the tires and rims when they are swapped in spring and winter. More

Lisa was very helpful and patient. She helped me to find the car with the package I want. Overall it was a nice experience for me She helped me to find the car with the package I want. Overall it was a nice experience for me More

Service this time was extremely slow. I had to wait almost 3hours to have my Tires changed. A phone cal. To change the appt. would have been a better option. I had to wait almost 3hours to have my Tires changed. A phone cal. To change the appt. would have been a better option. More

Can’t say enough great things about this dealership. We were particularly impressed with our face-to-face meeting with the GM, Deon Van Der Watt. He answered all our questions/concerns, was friendly, c We were particularly impressed with our face-to-face meeting with the GM, Deon Van Der Watt. He answered all our questions/concerns, was friendly, courteous, and accomodating. More