Audi Kitchener-Waterloo

From start to finish, I had a great experience purchasing a new vehicle from Ben & Kaitlin. Well-informed, honest advice and excellent customer service! A pleasure to work with. I would recommend their team a new vehicle from Ben & Kaitlin. Well-informed, honest advice and excellent customer service! A pleasure to work with. I would recommend their team to others. More

I recently purchased a certified pre-owned Audi A3 from Audi KW.  This was probably the best and easiest car buying experience I've ever had.  Lisa and everyone I dealt with at Audi KW were very friendly a Audi KW.  This was probably the best and easiest car buying experience I've ever had.  Lisa and everyone I dealt with at Audi KW were very friendly and professional.  Both Lisa and Kaitlyn were always quick to respond to emails and provide the exact information I was looking for.  I highly recommend Audi KW. More

Working with Ben was super easy purchasing a used vehicle. Ben allowed us take our time during the test drive, no pressure whatsoever. We only purchased this vehicle because of Ben's friendliness. vehicle. Ben allowed us take our time during the test drive, no pressure whatsoever. We only purchased this vehicle because of Ben's friendliness. Yes, there's lots of choices out there, but Ben was the only reason why we purchased the vehicle from this dealership. Both Ben and Susan followed up when necessary and made the delivery flawless. Thanks Ben and Susan. More

The people at this dealership treated me with respect, patience and honesty. They got back to me in a timely manner and were considerate about the distance I had to travel from home to the dealership. Not patience and honesty. They got back to me in a timely manner and were considerate about the distance I had to travel from home to the dealership. Not only were they helpful but they made sure I was taken care of every step of the way. More

We highly recommend working with Ben and his team at Audi KW. It is always a positive and stress free experience. This is our fifth vehicle purchase with Ben and we look forward to the next one! KW. It is always a positive and stress free experience. This is our fifth vehicle purchase with Ben and we look forward to the next one! More

I had a wonderful experience purchasing my vehicle. I highly recommend that you ask for Victor! The process was stress free and pleasant. Thank you! highly recommend that you ask for Victor! The process was stress free and pleasant. Thank you! More

Simple. Easy. No hassles at all. Ben was great. Very pleased with the team from start to finish. What’s not to like? Highly recommend. pleased with the team from start to finish. What’s not to like? Highly recommend. More

This Saturday I took delivery of my brand new 2021 Audi SQ5. I ordered it back in October, and all that waiting time I was always supported by the staff - be it Martin, or Taylor - they kept me up to date SQ5. I ordered it back in October, and all that waiting time I was always supported by the staff - be it Martin, or Taylor - they kept me up to date on my order status, and when the time came to arrange for delivery, I was helped by what seemed like an entire dealership - to arrange for everything that I needed to make it happen, Susan on finance side of things, Kaitlin on delivery arrangements as well as withstanding barrage of questions from me, and all others, some of whom I don't remember by the name yet (but I promise that I will eventually). They all know me by name, which by itself speaks of their dedication to customer service - and this is my second Audi purchase through this dealership, and the reason a second one happened at all is because I felt I was well taken care of all the time I owned the first one and had it serviced exclusively at this location. I have no doubt that experience with my second Audi will be to the same high standard as it was before. It it said that service consultant is the one who sells a second car, and Steve Nolan with colleagues definitely delivered on that one. Once again, thank you all for great experience, and I hope it will only get better over time! More

I want to thank Martin Viana and the Audi KW team for getting me into my new 2020 Audi A4. A couple weeks ago I received an email from Martin suggesting that I consider a new Audi as the lease that he wo getting me into my new 2020 Audi A4. A couple weeks ago I received an email from Martin suggesting that I consider a new Audi as the lease that he worked out for me in 2017 was coming to an end. He identified a number of possibilities and together we narrowed my choices. As he did in 2017, Martin sharpened his pencil, crunched the numbers, and I had a deal that I couldn’t refuse. If you want to drive an Audi, and who wouldn’t, I suggest you contact Martin. More

Ben is a great guy to deal with. He's extremely knowledgeable about all cars and is welcoming, polite and thorough. I highly recommend the crew at Audi. knowledgeable about all cars and is welcoming, polite and thorough. I highly recommend the crew at Audi. More