Audi Kitchener-Waterloo

Because of my overall excellent experience since 2018 with Martin, the Audi K-W team and the brand itself, I was very comfortable ordering a replacement online in 2021 without visiting the dealership or with Martin, the Audi K-W team and the brand itself, I was very comfortable ordering a replacement online in 2021 without visiting the dealership or test driving the new Q3. Martin offered friendly, professional advice with ongoing courteous communication. As previously, I was treated exceptionally well in all aspects of my recent purchase. More

Very pleased with the deal from start to finish.Martin was professional,friendly and very respectful.We feel he was sincere and very dedicated to his work striving to make his customers happy. The only i was professional,friendly and very respectful.We feel he was sincere and very dedicated to his work striving to make his customers happy. The only issue we had was when we got home i saw the rear bumper in a different light(angle) and could really see the paint scuffed and paint damage to the bumper.They did not even try to touch up the paint chips from the accident.They went to all the bother to replace the lower black vinyl panel and the chrome strip but stopped short of repainting the bumper to make it 100%. More

Helpful in every step of the process. Great communication even on weekends and late days and accommodating. Willing to work around issues with pandemic. A+ even on weekends and late days and accommodating. Willing to work around issues with pandemic. A+ More

I traded in my A5 for a Q3. Everything was awesome. I received a good price for my trade in and everyone was helpful and things went smoothly. I love my Q3 and I am so happy to have done business with Au received a good price for my trade in and everyone was helpful and things went smoothly. I love my Q3 and I am so happy to have done business with Audi KW More

From first walking in the door to driving away in our new Q3 - the atmosphere was great. Staff were friendly, professional & knowledgeable. Martin & Kaitlyn were excellent. Q3 - the atmosphere was great. Staff were friendly, professional & knowledgeable. Martin & Kaitlyn were excellent. More

This is our second purchase from Audi K-W and it was a great experience both times. Ben was a pleasure to work with. We had some issues with delayed delivery of our new car that were not at all attribut great experience both times. Ben was a pleasure to work with. We had some issues with delayed delivery of our new car that were not at all attributed to Ben. He kept us updated on the status of the delivery and expedited the process as much as possible. Ben was very responsive to any questions we had. Kaitlin and Ben were a pleasure to deal with. They were just as excited as we were when we picked up our car. Will be back for the next Audi! More

I bought a new Q5 from Lisa a few months ago. I enjoy my car very much and have been taken care by Lisa after my purchase. All the people at the dealership are very nice. If you’d like to have a great car a car very much and have been taken care by Lisa after my purchase. All the people at the dealership are very nice. If you’d like to have a great car and save time and money, go see Lisa. More

Excellent dealership with great staff. First time Audi customer and will go back here for my next vehicle. Staff were readily available and responsive to questions. I would recommend reaching out and customer and will go back here for my next vehicle. Staff were readily available and responsive to questions. I would recommend reaching out and asking for Lisa. She will make the buying process simply and easy. More

This was my first time dealing with Audi KW. Ben and Kaitlin made the whole process fun and relaxed without any sort of pressure. Ben went above and beyond to provide a high level of service and care. I Kaitlin made the whole process fun and relaxed without any sort of pressure. Ben went above and beyond to provide a high level of service and care. I'm glad I came here and am very satisfied with my new vehicle and the quick and easy process of getting it. I look forward to all my future dealings with Audi KW. More

Extremely positive experience working with Ben. So positive in fact that he's the sole reason we bought 2 new Audis within weeks of one another. Thanks Ben for making it an easy and enjoyable experien positive in fact that he's the sole reason we bought 2 new Audis within weeks of one another. Thanks Ben for making it an easy and enjoyable experience. 5 stars isn't enough!!! More