Applewood Chevrolet Buick GMC

Rick made the purchase of our new Acadia a very pleasant experience. My husband and I visited the dealership with our 3 year old twins and Rick was amazing with them: occupying them with a new Hot Wheels ca experience. My husband and I visited the dealership with our 3 year old twins and Rick was amazing with them: occupying them with a new Hot Wheels car, a colouring book and crayons and a drink & snack. This made it so much easier for us to focus on the task of purchasing a new vehicle. Rick was knowledgeable and shared information about the Acadia and the Traverse without ever making us feel pressured. He was patient as we asked questions and mulled over the decision together. To this day, almost three months later, the boys still ask about "Ricky" and we are thrilled with the choice we made. Rick is 'down to earth' and made the purchasing experience a pleasurable one. Here's hoping he's still there when it comes time for our next vehicle purchase! More

Lilly is my go-to person at Applewood. I have the greatest respect for individuals that have an enthusiasm for their work and are always focused on customer needs. Lilly shines in both categories and greatest respect for individuals that have an enthusiasm for their work and are always focused on customer needs. Lilly shines in both categories and is THE primary reason i have purchased 2 Cadillacs from Applewood. She is always my first call --- keep up the good work --- customer service lives! More

Walking into the dealership we really didn't know what to expect..We were greeted by a very friendly staff member (sorry I forget her name) who directed us to Rick Viola. Rick certainly had his hand what to expect..We were greeted by a very friendly staff member (sorry I forget her name) who directed us to Rick Viola. Rick certainly had his hands full dealing with three women..It was a very pleasant experience with the purchase of our 2013 Buick Lacrosse. Rick made us very relaxed. Anyone that has the sirus radio station set at the Elvis channel is alright in our eyes. The follow ups from the dealership to see how we enjoyed our new vehicle were very impressive. Keep up the good work everyone and thank you... More

the vehicle which I bought I did not get great deal but dealing of whole dealership personals were great and I am seticfied, hopfuly my next vehicle would be from same place and before buying I will do my dealing of whole dealership personals were great and I am seticfied, hopfuly my next vehicle would be from same place and before buying I will do my home work More

Applewood is a wonderful dealership to buy a car from. Everyone is super friendly and a pleasure to work with. As our salesperson, Russell was great; warm, friendly and very patient. Always happy to answe Everyone is super friendly and a pleasure to work with. As our salesperson, Russell was great; warm, friendly and very patient. Always happy to answer our questions and always appeared more than happy to take us on another test drive! After sales service has so far been a pleasant surprise. We have never recieved so many phone calls after purchasing a car. Besides Russell, Jacquline and Donna called a few times to ensure everything is going well with the car and to ask if we had any questions. We think the Delivery Co-ordinator is a great position and benefit to the customer. On the day we closed our sale, Jacquline guided us through the multiple forms we had to complete, She is very knowledgeable and was very patient. An added bonus, Jacquline spent quite a bit of time with us in our new car, reviewing all the new features and customizing/programing our options. We left the dealership with our cell phones synchronized and our favourite radio stations already programed! Learning all the new features of our new Cadillac has been overwhelming and this assistance was very helpful. We also thought the tour of the dealership was a nice touch and we now look forward to talking to Marco on future service visits. More

It has been many years since I had bought a new vehicle. When I went in to Applewood I expected the same old same as it relates to a salesman. Boy I was I wrong. I was lucky enough to deal with Rick Viola. When I went in to Applewood I expected the same old same as it relates to a salesman. Boy I was I wrong. I was lucky enough to deal with Rick Viola. From the moment I walked in a felt like Rick was actualy interested about what I wanted. He asked questions about what I would like before even making any suggestions. Thanks Rick More

Today, we took home our new Chevy Trax purchase. The Salesperson was a real professional going above and beyond (our expectations) throughout the entire process. My wife and I are in our late 70's, so y Salesperson was a real professional going above and beyond (our expectations) throughout the entire process. My wife and I are in our late 70's, so you can well imagine that this wasn't our first car,....or experience with the car buying process. From the moment we walked in and met Rick for the first time, we were treated with respect and courtesy and, most of all, plenty of patience! No pressure tactics, no games.....how refreshing. It became increasingly clear over a period of about a week while we were making our decision that this was a dealership that empowers their staff to take care of the customer from the customer perspective. In many ways it was like buying a car from a family member. Over several visits, we had coffee with them, lunch, drinks,....got a tour of the entire premises, various departments, and all the unique amenities offered at Applewood like the in-house complimentary Cafe !! We were introduced to staff that took a genuine interest in our excitement of buying a new car. The attention given to us continued even after we made the purchase,....as much time as we needed was given to orientate us to the many features of our new car. We came away with the feeling that we not only made a wise purchase, but gained new friends. More

My experience with this dealership has been wonderful so far. The employees right from reception, to sales staff and service area have been friendly and easy to deal with. Thank you for making me feel welco far. The employees right from reception, to sales staff and service area have been friendly and easy to deal with. Thank you for making me feel welcome every time I come in. Thank you to Alice who sold me my car as well as Yvette (I think that's your name) for showing me around when I brought my car in for service the first time very early in the morning. More