Applewood Chevrolet Buick GMC
Mississauga, ON
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It was getting pretty late on a frigid cold evening in November when a good friend's Corvette refused to start. It seemed that something had gone wrong with the security system and the car was rendered im November when a good friend's Corvette refused to start. It seemed that something had gone wrong with the security system and the car was rendered immobile. The Applewood service centre, being the closest Chevy dealer was our first call, however being after hours the service centre was closed. Not wanting to leave the recently purchased (used) Corvette outside unattended we decided to call into the front office to see if we could reach anyone that could help us out and luckily we connected with Russel. Russel immediately jumped into action and despite the fact that he had been working all day and the dealership was now closed, agreed to wait until we arrived with the flatbed to drop off the car. When we pulled into the dealership a 1/2 hour later Russel was on the front steps waiting for us. He open up the shop, we brought the car into the secure area and Russel even filled out all the repair order information so we wouldn't have to deal with it in the morning. Russel went well beyond his duties as a saleman to make sure that even us service customers were taken care of, despite the fact that we had no prior dealings with Applewood. We left knowing that the car was in good hands and that we'd witnessed true quality customer service - a very rare thing these days. More
Started the Applewood experience online through Lilly Patell who was very helpful and provided exactly the information I was looking for on a Buick Verano. When I eventtually came to the dealership Lilly Patell who was very helpful and provided exactly the information I was looking for on a Buick Verano. When I eventtually came to the dealership Lilly was off and I was assigned to Maxine who is a fairly new to the business auto salesperson. Based on years of experience that could have ben a real disaster but Maxine was very helpful and had the backing of Vince Paradiso on anything on which she might be unsure. Maxine was very helpful and skillfully maneuvered the deal up to the Cadillac ATS! Being a recent US resident made my credit and insurance more difficult than normal but the folks at Applewood handled it most professionally, with Lilly setting up an insurance contact and Vince wiporking the lease company for the credit approval. Never any "pressure", no one talking down to you as I have experienced in the past and an altogether pleasant experience that landed me in the best car I have ever driven, Cadillac ATS 2.0 Turbo. My thanks to Lilly , Maxine and Vince and I recommend them with nonreservation. More
We purchased a used vehicle form Alice. We were under time restraint, but Alice made it happen for us. Some of the issues could not be resolved at time of purchase so Alice made appointment for us to co time restraint, but Alice made it happen for us. Some of the issues could not be resolved at time of purchase so Alice made appointment for us to come back to resolve all issues. Upon having the vehicle for about 3 weeks some other issues came up, some of which were safety related and some were operational issues. The dealership along with Alice ensured that almost all issues were taken care of at their expense. Driving the vehicle for another week, we still continued to have some issues, the dealership without any questions took care of everything at their expense and in the time they promised us. Buying a used vehicle is always a bit frightening, knowing that the dealership you buy from will take care of issues gives us great peace of mind. Alice and the dealership went above and beyond with their service and we would be more than happy to refer them to anyone looking to buy a vehicle. Thank you to Alice and Jonathon who took great care of us and our vehicle. Abbotts More
My wife and I had an excellent experience buying our Cadillac at Applewood Auto through their very professional used car salesman Derek Dabbour. The area we found most impressive, was the thoroughness Cadillac at Applewood Auto through their very professional used car salesman Derek Dabbour. The area we found most impressive, was the thoroughness of service given by Derek, from the moment we met him, through to the last friendly wave he gave as we proudly drove our "nearly new Cadillac" from Applewood Auto. More
My experience at Applewood was amazing. It was fun, thorough and informative. I felt completely at ease and all my questions were answered. Negotiating with the team was also very fair for both parti thorough and informative. I felt completely at ease and all my questions were answered. Negotiating with the team was also very fair for both parties. I would highly recommend Applewood to others.....in fact I did and a second sale was made. Great job Applewood. Special thanks to Jeff Tompkins. More
Hi, I have purchased a 2011 Chevy Tahoe from Applewood Hi, I have purchased a 2011 Chevy Tahoe from Applewood Chevy Gm. When I arrived at the dealership, on referral from a trusted family friend, we were Hi, I have purchased a 2011 Chevy Tahoe from Applewood Chevy Gm. When I arrived at the dealership, on referral from a trusted family friend, we were greeted immediately. My wife and I accepted a coffee( Keurig) and in no time we were discussing our situation and vehicle musts with Lee and Jonathan. They did the car profiling, tailored to our family style and needs, so easy and real. They proceeded to find us our ideal car under budget with added features. The pick up date was handled by Jeff. He was organized, friendly, and had a sense of urgency with the paper work. He helped with the Bluetooth and some display setups, and gave me 3 months OnStar and set it up. I price checked my new truck before purchase, and best comparison vehicles I could find, my truck came in under priced. I had a great experience and I feel came out with more truck than I paid for! More
Barb Tate was great to deal with she went over everything possible on our new 2013 Chevy Trax, We will use Applewood for service as they seem to be A-1 for sales and service Thanks Again Barb!!! possible on our new 2013 Chevy Trax, We will use Applewood for service as they seem to be A-1 for sales and service Thanks Again Barb!!! More
It was my first experience to buy a brand new vehcle. And I was very comfortable that I am in good hands. Russell Dowswell, in my opinion he is one of the best sales person in your dealership, who knows his I was very comfortable that I am in good hands. Russell Dowswell, in my opinion he is one of the best sales person in your dealership, who knows his work very well. waseem saleem More
Lilly was very helpful from day 1, when I requested information it was available, very courteous and pleasant. I dealt with Lilly since Feb 2012, when I placed my order for the 2014 corvette stingray a information it was available, very courteous and pleasant. I dealt with Lilly since Feb 2012, when I placed my order for the 2014 corvette stingray and she was there to the end when I received it in October. She is a genuine great person. Thank YOU Lilly. Your the BEST More
Derek was a great help and answered all my questions along with the sales manager. Lilly did a great job in the business office as well. So far I am happy with the vehicle. I would recommend Derek and t along with the sales manager. Lilly did a great job in the business office as well. So far I am happy with the vehicle. I would recommend Derek and the Applewood Dealership to anyone in the market for a quality car. More