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Alberta Honda

Edmonton, AB

4.8
1,227 Reviews
Alberta Honda is located at 9525 127 Ave NW and is one of the leading Edmonton, Sherwood Park, St. Albert, and Leduc area new Honda retailers. If you are looking for a new Honda in Edmonton look no further than the accommodating staff at Alberta Honda. All new visitors are treated like old friends and it doesn’t take long for you to feel like family after entering our store. By offering a wide selection of new and used Honda vehicles we are confident you will find the perfect car, truck, or SUV to fit all the requirements life can throw at you. If by chance you cannot find what you need then stay updated with weekly ads and rest easy knowing that with our constantly changing inventory we will soon find what you need. By contacting our sales department directly we are confident we can find you the best deal on any new or used Honda in Edmonton, Leduc, Sherwood Park, or St. Albert by shopping with Alberta Honda.
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9525 127 Ave

Edmonton, AB

T5E 6M7

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Showing 1,227 reviews

October 17, 2020

Alberta Honda:You ask me to remove my review, as you Alberta Honda: You ask me to remove my review, as you feel it was incorrect. May I reassure you that we did not have a bad experience with St Albert More

by bigmac2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
mike
September 29, 2020

Excellent experience and very positive, just bought 2020 Ridgeline Black Edition. A lot of laughs highly recommend Gio. Thanks Honda for amazing service. Also Kumar was who I had the pleasure of meeting More

by Jenn.fitzgerald82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Baldassarre, Kumar Mehra
Oct 23, 2020 -

Alberta Honda responded

Hello Jenn. Thank you for your comments about our dealership. We truly appreciate the recommendation and the business. Our hope and our goal is to exceed expectations for every customer, for every visit. We look forward to seeing you next time!

September 29, 2020

Brought my vehicle in for service. The assistant manager Brain was extremely professional and informative about the repair. Clear explanation on the procedure of the repair. I highly recommend this dealersh More

by Greig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rashid
Oct 23, 2020 -

Alberta Honda responded

Hi Greig. Thank you for visiting Alberta Honda Service, and for your high recommendation. We are happy we could assist!

September 24, 2020

The experience was very positive. Gio was low pressure and extremely helpful both before we got to the dealership and once we were there. We got what we were looking for and were very happy with the proc More

by myron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gio and Will
Oct 05, 2020 -

Alberta Honda responded

Hi myron. Thank you for taking the time to leave your experience and recommendation, it is much appreciated. We are happy the team was able to meet your service expectations.

September 23, 2020

Terrible service. I’m sure we got ripped off by these people. They said we needed to get our timing belt replaced on our 2016 Pilot. We paid over $1500 and when we got the “old” belt back, it looked li More

by corfam97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa
Oct 02, 2020 -

Alberta Honda responded

Hi corfam97. Our service department takes pride in the level of service that we provide. We have looked for the service event that you have mentioned in detail in your review, and we cannot find record of your vehicle nor the specific service work you mentioned. Please help us help you address this issue by contacting our Service Manager at 780-474-8595 with more information.

Oct 06, 2020 -

corfam97 responded

Repair order 183725 You will notice other issues that we had brought forward in the past for warranty service that your company said was not covered by warranty and ended us charging us.

Oct 13, 2020 -

Alberta Honda responded

Hi corfam97. Thank you for providing the work order number, our Service Manager will be in touch with you.

September 22, 2020

I went to alberta honda today and make a deal with one of the most professional salesmen i have dealt with Thanks Richard and thanks to the sales manager I highly recommend alberta honda to everyone wh More

by Ahmed sakkouri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Sep 25, 2020 -

Alberta Honda responded

Hi Ahmed. We are glad that Richard and the team were able to meet your customer service expectations. Thank you for taking the time to rate us here, and for your recommendation.

September 17, 2020

I have been buying vehicles from Alberta Honda since 2008 and in that time I have purchased 4 New vehicles from them. All my buying experiences have been Great, and that's why I continue to buy from them. I More

by M.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Baldassarre
Sep 25, 2020 -

Alberta Honda responded

Hi M.M. Thank you for your continued patronage and this review. We are happy that Giovanni was able to help you with your fourth vehicle purchase from us; your business is appreciated. If there is anything else we can do please let us know!

September 12, 2020

My mom bought a 2019 CRV from AB Honda, was called to bring it in for a minor recall. She brought the car in, and part of the recall was that they needed to do an oil change. They did the oil change/reca More

by Yegsimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Lakusta
Sep 21, 2020 -

Alberta Honda responded

Hi Yegsimon. Thank you for taking the time to leave your remarks here. The recall work described in your review is something we are familiar with, but we haven't done recall work like that for close to two years. Please give our Service Manager a call at 780-474-8595 to help us understand the situation better so that we can answer your query.

August 17, 2020

Today I made an appointment with Mike to test a 2019 Passport. He new I was coming, and apparently the key box was malfunctioned so keys were hard to access. But somehow he did manage to get the keys f More

by megamart
Recommend Dealer
No
Employees Worked With
Mike Pelley
Aug 28, 2020 -

Alberta Honda responded

Hi megamart. Our priority is always to create the best customer experience possible, so your comments are appreciated. We apologize that your visit did not exceed expectations, it is not typical for our dealership. Your comments have been forwarded to our management for positive action and review.

August 03, 2020

This guy called me up to complain about me buying a new vehicle from a rival salesman at his dealership, like I owed him something because I spoke to him first. This was my first new car purchase. Boo Albe More

by Offended
Recommend Dealer
No
Employees Worked With
Giovanni Baldassarre
Aug 14, 2020 -

Alberta Honda responded

Hi Offended. Thank you for taking the time to leave your thoughts here. We are constantly evolving our business to deliver a better customer experience. Your comments are valuable to this process and we apologize for any offense.

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