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Alberta Honda

Edmonton, AB

4.8
1,227 Reviews
Alberta Honda is located at 9525 127 Ave NW and is one of the leading Edmonton, Sherwood Park, St. Albert, and Leduc area new Honda retailers. If you are looking for a new Honda in Edmonton look no further than the accommodating staff at Alberta Honda. All new visitors are treated like old friends and it doesn’t take long for you to feel like family after entering our store. By offering a wide selection of new and used Honda vehicles we are confident you will find the perfect car, truck, or SUV to fit all the requirements life can throw at you. If by chance you cannot find what you need then stay updated with weekly ads and rest easy knowing that with our constantly changing inventory we will soon find what you need. By contacting our sales department directly we are confident we can find you the best deal on any new or used Honda in Edmonton, Leduc, Sherwood Park, or St. Albert by shopping with Alberta Honda.
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9525 127 Ave

Edmonton, AB

T5E 6M7

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Showing 1,227 reviews

November 03, 2022

Your team is very accommodating and friendly easy to deal with this is my 2nd time to do the service and i can say I’m satisfied how you handle your client. More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maintenance Dept
Nov 04, 2022 -

Alberta Honda responded

Hi Aaron. Thank you for the great review! We always strive to provide the best customer experience possible, and we are glad you are happy with your visits! If there is anything else that we can do, please do not hesitate to ask!

November 03, 2022

Very satisfied with the sales rep Frederick, very helpful also, will definitely recommend this dealership More

by Alfred liao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredric (Farid) Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris from maintenance , Sandra Simoes
Nov 04, 2022 -

Alberta Honda responded

Hello Alfred. Thank you for both taking your time to review us, and for the recommendation, it is appreciated! If we can help with anything else, please don't hesitate to ask!

October 30, 2022

Gio was great to work with. He was responsive and listened to my preferences and anticipated my needs. Unfortunately, my experience with the finance department was less than sa More

by allysoncoogan
Recommend Dealer
Yes
Employees Worked With
Adam Lakusta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Truong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Baldassarre
Nov 04, 2022 -

Alberta Honda responded

Hi Allyson. Thank you for leaving your comments. Customer experience is our top priority, and we are happy that Gio was of assistance. However, your commitment remains to you the customer, and your concern has been brought to the attention of our management team.

October 29, 2022

Smooth transaction and very helpful staff made my first car buying experience easy.and the crew have given me their full attention to all my car needs. Thanks again for the great help! More

by joshua.gaspar324
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Yao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lakusta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarence Magnaye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Simoes
Nov 03, 2022 -

Alberta Honda responded

Hello Joshua. Thank you for leaving this great review. We are committed to providing the best customer experience, and we are glad our sales team could make the process smooth and easy for you.

October 29, 2022

Excellent service. . friendly staff..fully satisfied with the service.. a good place to get vehicle maintenance.. More

by Nixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Lemoignan
Nov 03, 2022 -

Alberta Honda responded

Thank you for sharing your excellent review Nixon! We're so glad you are happy with your experience when visiting our service department. Your experience is our priority, and we look forward to seeing you again!

October 25, 2022

Promised time of 3-4 hrs became 5. 5 hrs. No update on what is happening. Was needed to go to service bay just to get an update on the service status of the car. Car was not washed, was More

by recca_hanabishi214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Oct 26, 2022 -

Alberta Honda responded

Hi Recca. Thank you for taking the time to share your recent experience at our dealership. Customer experience is our top priority, and we are constantly trying to improve in this regard. Our commitment remains to you the customer, and your concern has been brought to the attention of our management team. If there is anything else that you haven't shared in your review you are welcome to contact our Service Manager at 780-474-8595.

October 21, 2022

Service agent Rebecca Da Silva did a great job facilitating the services my car needed. More

by Olive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept. 10/10
Oct 25, 2022 -

Alberta Honda responded

Hello Olive. Thank you for sharing this great review about your recent experience. We are committed to providing the best possible service at all times, and we are glad that Rebecca could assist you.

October 15, 2022

They were quite friendly when I was there with my friend, made the stressful experience better More

by Candice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Hiles
Oct 20, 2022 -

Alberta Honda responded

Hi Candice. Thank you for visiting Alberta Honda, and for the positive review. We do our best to provide a great customer experience, and we hope to serve you again.

October 09, 2022

Fredi was awesome very kind and knowledgeable. He asked me all the right questions to help me choose my vehicle. I really felt like family as I probably went there about seven or eight times befor More

by Rejaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredric (Farid) Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Alberta Honda responded

Thanks for coming to see us, and for sharing your experience and review Rejaa, it is appreciated! Customer service is always our top priority, and we are glad Fred was able to assist you to your satisfaction.

October 07, 2022

Takes forever for the service Need to phone them for follow up then you'll find out your vehicle is done and just sitting around. More

by Vtec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rebecca
Oct 11, 2022 -

Alberta Honda responded

Hi Vtec. Every review is important to us and we apologize that you’ve had a less than 5-star experience at our dealership. Customer experience is our top priority, and your comments have been forwarded to our management team. If there is more to this situation than what was described, you are also welcome to speak to our Service Manager at 780-474-8595.

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