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Alberta Honda

Edmonton, AB

4.8
1,227 Reviews
Alberta Honda is located at 9525 127 Ave NW and is one of the leading Edmonton, Sherwood Park, St. Albert, and Leduc area new Honda retailers. If you are looking for a new Honda in Edmonton look no further than the accommodating staff at Alberta Honda. All new visitors are treated like old friends and it doesn’t take long for you to feel like family after entering our store. By offering a wide selection of new and used Honda vehicles we are confident you will find the perfect car, truck, or SUV to fit all the requirements life can throw at you. If by chance you cannot find what you need then stay updated with weekly ads and rest easy knowing that with our constantly changing inventory we will soon find what you need. By contacting our sales department directly we are confident we can find you the best deal on any new or used Honda in Edmonton, Leduc, Sherwood Park, or St. Albert by shopping with Alberta Honda.
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9525 127 Ave

Edmonton, AB

T5E 6M7

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Showing 1,227 reviews

March 21, 2015

Thx for the pack mule. :) Recently bought a Odyssey from Alberta Honda, and the family and I absolutely love it! Great experience at the dealership. And our salesman Adam More

by pogy78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Cantor, Justin Quach
February 22, 2015

Awesome Sales Rep One of the Sales Rep is very Helpful and Accommodating. I looking for a vehicle that's FIT's on our budget, I get a great deal for a Honda FIT. Than More

by Pogi08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Torbein, Ray Tarrabain
January 26, 2015

Great sales staff I found the staff to be very helpful and accommodating. I expected to purchase a 1-2 year old used vehicle but came away with a great deal on a new Fi More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly, Alex Yachimec, Ray Tarrabain
January 23, 2015

Unethical business practices. Recently found out they had checked my credit report without my knowledge or my consent. When I asked about it, I was lied to by Trung Nguyen. 'Rules' More

by fuwtbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trung Nguyen, Alex Yachimec, Justin Quach
Mar 18, 2015 -

Alberta Honda responded

Hi, my name is Alex Yachimec. One of the new car sales managers at Alberta Honda and also one of the ones attached to this comment. I would like to start off by explaining our side of the story and what actually happened. I feel most of what was said is not correct and I would like to elaborate on that. When we first met this client our dealership was nothing but accommodating. This was a Saturday night and our dealership closes at 6. We showed many options to make sure a vehicle would fit within the required budget. After looking at a lower model civic she decided to look at the CIVIC SI SEDAN (top model). Took a test drive and agreed to numbers. We went out of our way to suggest taking it home for the weekend to make sure it was the right vehicle for her. We then took a deposit subject to weekend test drive. Any transaction like this requires a credit application with a signature because it is actually ILLEGAL to pull credit without authorization which we did have. We loaned out a $28000 car we needed to make sure we covered ourselves as well. The car was then returned Monday evening at approximately 7pm (closing time is 9). We then sat down and she explained to me that she would like to hold off for now which I had no problem with. I of course asked if there was anything else I could do but then explained I could refund the deposit tomorrow. We have a process just like many dealers. Our job is to make sure the vehicle loaned out is not damaged and in the same condition as it was loaned out in. So the following day we washed it and looked it over. Therefor her deposit was returned the following day after returning the car. We will NEVER hold a deposit as it is unethical and honestly not very good business practice. In no way did we show any disrespect, lie or fabricate rules. We also tried to Contact this client many times by email, phone and never got a response. Honda more than any manufacturer holds us to a high level of customer service which we strive to exceed. In this day ANY business no matter what it is relies heavily on referral, repeat clientele and word of mouth. Alberta Honda has grown more than ever in the past few months because of the management staff put in place, service staff, and front end sales staff. Focusing on training and customer satisfaction and making it a top priority. I take pride in working here and care about any issue and would like to resolve them personally. As this is a family owned and operated business.

January 21, 2015

Above Average Service My interaction with the team at Alberta Honda was as good as can be expected. Calls were taken promptly. Meeting times were respected when set ahead o More

by QuinnRG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Choucair; Alex
January 16, 2015

Great Job You Guys @ Alberta Honda! I am a Calgary customer but found a low mileage used competitor product at Alberta Honda. I always update my vehicles in January as pricing sometimes More

by Hondaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Karmachaya
January 09, 2015

A+ Dealership Wasn't expecting to purchase a new car when I went in and came out happy with a new SUV. I would recommend any existing or new honda customers to go h More

by Tim5285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Choucair
November 26, 2014

Great Customer service I went there to check out what was available. Walked out with a new car. The questions I had the salesmen had the answers. very good customer service More

by cyrix420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 23, 2014

Couldn't have asked for a better experience! I bought my second car from Warren Tobin at Alberta Honda! It was such a wonderful experience. When I first talked to Warren about what I was looking More

by penny lane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 22, 2014

AMAZING EXPERIENCE!!! It's my very first time buying a CRV from AB Honda and I had a great experience. When I met one of the dealerships, Adam Cantor, he was excellent, ver More

by vicky.pagaduan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Cantor
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