Alberta Honda

Appaling experience with service department/manager Took it in for a routine oil change and left with new issues... including metal left hanging loose on the bottom of the vehicle (because they forgot t Took it in for a routine oil change and left with new issues... including metal left hanging loose on the bottom of the vehicle (because they forgot to screw it back in place) that scraped the road whenever I got over 70 km/h (if I hadn't taken the Yellowhead home I wouldn't have noticed). They also forgot a cap on one of my tires. Needless to say I was quite upset about this. When I took the car back, it was fixed promptly. However, the service manager I spoke to (David) was very unprofessional (I had to get a hold of him BTW), and I was given nothing but excuses. I did not even receive an apology. I was basically told that this is a a fluke/rare occurrence - as such, it is acceptable. I have a lifetime oil change card for Alberta Honda but will never return because I simply do not trust them with my vehicle. If they can't get an oil change right, how can I trust them with major repairs? Even after telling them this *very clearly* - in writing - I still receive sales calls... More

Amazing customer service and prompt. Would recommend 100% . They got me everything for the best possible price based on my situation, couldn't have asked for customer service and prompt. Would recommend 100% . They got me everything for the best possible price based on my situation, couldn't have asked for better care. More

Best Dealership Experience Alberta Honda (especially both Tonys) have really stepped their game up from any other dealership I've been to. Not only do they get the time to know Alberta Honda (especially both Tonys) have really stepped their game up from any other dealership I've been to. Not only do they get the time to know you, but they really care about your wants and needs. They work hard to ensure you get into the vehicle you want, and go to bat for you. Overall, if I ever get another vehicle it will definitely be through them! More

Terrible Service Department The service department is very slow and does not communicate well. I would stay away from this dealership. Also service manager Dave is very unhelpful The service department is very slow and does not communicate well. I would stay away from this dealership. Also service manager Dave is very unhelpful and almost beligerent. I just read the Google reviews of this dealership, almosty all the negative rules relate to the service department, and there are MANY! More

do your Homework Took me almost 6 months to purchase my car, and I can tell you there is a difference in dealerships!! Check out your offer, do your own homework as at Took me almost 6 months to purchase my car, and I can tell you there is a difference in dealerships!! Check out your offer, do your own homework as at the end of the day you are the one that is paying for it. Unless it's in writing it's not factual! Andrew and Alex were amazing to deal with.In a heartbeat I will recommend this dealership, and in my line of work that is high praise! More

Honda civic purchase. Great service from the moment I walked into the dealership. Dennis was my go to guy and will be for future purchases. He was very informative, took hi Great service from the moment I walked into the dealership. Dennis was my go to guy and will be for future purchases. He was very informative, took his time showing me and my gf all the vehicles features and we never once felt rushed or pressured into buying something we didn't want. Overall great experience and would recommend to anybody looking to buying a vehicle. More

Great Experience Great experience. Fadel is very easy to deal with and went above and beyond to help us make informative choices. Cindy was fantastic and her great d Great experience. Fadel is very easy to deal with and went above and beyond to help us make informative choices. Cindy was fantastic and her great disposition and demeanour made the financing end as smooth as possible. Overall a great experience. More

Alberta Honda Tony Truong is the best, cool guy, easy to talk to. Makes us comfortable in closing a deal for the purchase of new car. Way to go! Tony Truong is the best, cool guy, easy to talk to. Makes us comfortable in closing a deal for the purchase of new car. Way to go! More

Scammers ! Take the 2015 crv in. Tell them I have a shake. After 4 hours they call me and tell me I need tires breaks and a wheel alignment. I take the car hom Take the 2015 crv in. Tell them I have a shake. After 4 hours they call me and tell me I need tires breaks and a wheel alignment. I take the car home take off the back two rims. Cleaned out the packed mud in the rims. And I now have no shake ! They tried making me spend 1000$+ for no reason ! Don't let them scam you ! Get a second opinion on everything ! More

Excellent Service Customer Service was excellent with no pressure sales. This is our second purchase from Alberta Honda. Kudos to Nic Hsieh and Cindy Ha for their welco Customer Service was excellent with no pressure sales. This is our second purchase from Alberta Honda. Kudos to Nic Hsieh and Cindy Ha for their welcoming attitude. More