Alberta Honda

Lane is an absolute sales superstar! He’s super organized and knows exactly what he’s doing. He asked me a few quick questions, and he totally aced it - he found the car I’ve been dreami He’s super organized and knows exactly what he’s doing. He asked me a few quick questions, and he totally aced it - he found the car I’ve been dreaming of, the Civic Sport Touring Hybrid! It was so easy to let him handle everything, which can be a bit overwhelming for first-time buyers like me. More

Glen is best service manager ever Knows his customers and has a happy and qualified staff has a happy and qualified staff More

Very professional and quick. I like the way she explains everything and tell me everything thank you I like the way she explains everything and tell me everything thank you More

Well organized, timely, respectful and personalized service. Uber service works very well and is appreciated. service. Uber service works very well and is appreciated. More

Excellent service, overall. Will was very helpful and accommodating in answering our questions about the vehicle. Will was very helpful and accommodating in answering our questions about the vehicle. More

Worked with Luke and Clarence to get my car traded in. Negotiation is pretty straightforward. Look for them, they will help you with what you need. 5 stars for this dealership and their team! ⭐️⭐️⭐️⭐️⭐️ Negotiation is pretty straightforward. Look for them, they will help you with what you need. 5 stars for this dealership and their team! ⭐️⭐️⭐️⭐️⭐️ More

Lane was lovely to work with and was extremely helpful in finding the right car that worked for me and my needs. Everyone at the dealership was very kind and helpful in the process. Great job! finding the right car that worked for me and my needs. Everyone at the dealership was very kind and helpful in the process. Great job! More

Whittoy! ! He's your guy. He's the best salesman, genuine, honest, kind and energetic! ! He's your guy. He's the best salesman, genuine, honest, kind and energetic! More

Lane has been outstanding at all times. He ensured to be available for me at the time of showing vehicle details, negotiating price for me from his manager, making sure to be present when I He ensured to be available for me at the time of showing vehicle details, negotiating price for me from his manager, making sure to be present when I am reaching Edmonton(although it was past his time). He is courteous, knowledgeable and humble person. He is helping me post sales also and ensuring I am comfortable with the car and if I have any questions for him. I’ll definitely recommend him to friends and family and will check with him with all my future car requirements. More

I purchased a used 2023 CRV in April. I was given a clean CarFax, a signed Honda Certified Mechanical Inspection form stating an oil change was mandatory and completed, my oil life also s I was given a clean CarFax, a signed Honda Certified Mechanical Inspection form stating an oil change was mandatory and completed, my oil life also stated 100% on the dash when I picked up the vehicle. The salesperson told me it was a “management vehicle” when I asked him why it was traded in with only 11,000km on it. (I later found out that it was actually a service loaner which was not disclosed to me). I found out three months later, by fluke, that the vehicle had engine issues a month prior to my purchase that the dealership serviced but did not report any of it to CarFax (I was told the dealership “doesn't report to CarFax”, yet I was given what I thought was a clean CarFax from the dealer when they knew the vehicle had engine issues the month before). I also found out, despite my signed inspection form, that the oil was in fact not changed when I bought it even though the oil life was reset to 100%, I also found out that the vehicle had never had a single oil change at all since it was manufactured in 2022. I never would have learned any of this information if it wasn’t for one little fluke that lead me to start asking questions and digging deeper into this. I reached out to the dealership and argued back and forth with them for a good month, I filed a complaint with AMVIC (also appealed that complaint), I filed a complaint with Honda Canada (also appealed that complaint), I filed a complaint with the BBB, I also found the head office mailing address for the owner of the dealership and sent a written letter to the owner trying to have this absolutely ridiculous situation resolved. The only good thing that came from my entire experience with Alberta Honda, was that within 10 days of mailing the written letter to the owner, I had a different manager reach out to me with another option. The dealership bought back my 2023 and put me into a 2025 CRV which came with a lower interest rate and a small decrease in payments. So, at this point, all I can do is hope that I wasn’t taken advantage of a second time. More