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Ajax Nissan

Ajax, ON

3.9
262 Reviews

500 Bayly Street West

Ajax, ON

L1S 4G6

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Showing 262 reviews

July 10, 2018

Great customer service. Would use this dealership again. Purchased a used vehicle from Mike. He made the process comfortable with a highly efficient process. He had the car I was interested in out front for More

by ted19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
Jun 14, 2019 -

Ajax Nissan responded

Thank you for taking the time to write us a review!

June 19, 2018

Exhausting and not transparent Exhausting and no transparency. Stay away from the used car section, these people are an embarrassment to the franchise. If you plan to waste people's More

by smh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
eddie
Jun 14, 2019 -

Ajax Nissan responded

Thank you for your review. We understand that you wrote this review some time ago but we'd like to let you know that we are taking your comments into consideration at our dealership. Have a great weekend!

June 04, 2018

Exceptional Customer Service We are currently in the process of trading in our truck and have been dealing with Luke Hoffman as our sales rep and I believe Michael or Mike is our More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Hoffman
Jun 14, 2019 -

Ajax Nissan responded

Thank you for the fantastic review! We appreciate your business!

April 26, 2018

Best car deal ever, I was so impressed with the sales person I purchased a car from Jeff at Ajax Nissan. I have to tell you I was so impressed with him. He was honest and made sure i got the best deal. I drove t More

by frank010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 14, 2019 -

Ajax Nissan responded

Good morning, thank you for taking the time to share your experience with us! It was our pleasure to help you find everything you were looking for!

April 02, 2018

Nissan 2016 constant issue just like a lemon On April 1,2018 I was just leaving for work when the Nissan Rouge 2016 stall refuses to turn on/stall and made the weirdness noise and burning smell c More

by Angela Sterread
Customer Service
Recommend Dealer
No
Employees Worked With
Jeff Boomer, Matthew Pearen, Brent Wilson, Mike Leccese
Jun 14, 2019 -

Ajax Nissan responded

Good morning Angela, thank you for your feedback. We see that you wrote this review some time ago, but we'd like to ensure you that we've reviewed your comments and are taking them into consideration. Have a great day!

January 28, 2018

Poor customer service Love my new car but wish I'd dealt with a different dealership. They failed to meet the timeline they provided and would not respond to my inquiries l More

by Liz2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joey
Feb 13, 2018 -

Ajax Nissan responded

Hello Liz, we're so sorry that you didn't have a great experience at our dealership! Our Customer Care Team would really like to speak to you further about the details you've described above. They can be reached at care@ajaxnissan.com. Thank you Liz & we hope to hear from you soon!

December 15, 2017

Awesome experience with friendly staff A little late to post this, but I bought a 2014 Nissan Sentra SR on October 30th and I couldn't be happier with my purchase. Jeff did a great job keep More

by Colt99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Julien
Dec 21, 2017 -

Ajax Nissan responded

Thank you for the review!

November 10, 2017

Purchase of pre-owned Honda Civic I inquired through a site about a specific Honda Civic I was looking for, used. I was contacted by Reza. He was very helpful, easy to reach, replied b More

by Gord1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
reza Khan
Dec 21, 2017 -

Ajax Nissan responded

Thank you, Gord!

October 30, 2017

Agreements not taken seriously I had called regarding a pre-owned vehicle made arrangements to purchase the vehicle on Tuesday as the vehicle was not at the premises worked out a pa More

by Subi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff
Dec 21, 2017 -

Ajax Nissan responded

Thank you for taking the time to reach out to us, Subi. We are so sorry that the vehicle sold before you got a chance to view it. Unfortunately, we are unable to hold vehicles for an extended period of time unless a deposit is given. If you're still shopping, we have many amazing new and pre-owned vehicles on our lot that our team would be happy to show you. We can be reached at 905-686-0555. Thank you! – Ajax Nissan

October 19, 2017

Never buy a CPO cars from there and watch maintenance cost I bought a Certified Pre-Owned (CPO) 2013 Altima from them last October and traded in a 2001 Chrysler. This October car has been due for regular maint More

by Ahmed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure of the name above plus a young fellow at the front desk at Service. Can't remeber the name either., Mike Leccese
Dec 21, 2017 -

Ajax Nissan responded

Thank you for reaching out to us Ahmed. We are sorry that you had this experience at our dealership. We believe that our General Manager has already reached out to you regarding this issue. If you require anything else, please don't hesitate to reach out to us at (905) 686-0555. Thank you!

Dec 21, 2017 -

Ahmed responded

Response from Ajax Nissan is false and misleading! The only call I got was from the owner company in response to my review, to ask about what happened in detail, at the dealership but then nothing was resolved! The response herein is trying to indicate they care about their customers when infact they can't care less. Very rude and insulting and all they care about is to make more work to gouge more money.

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