Ajax Nissan
Ajax, ON
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Best Dealership I’ve ever had the please to deal at Nissan Ajax and their service team especially Amanda always go above and beyond my expectations. I work in the service industry and it’s always a grea Nissan Ajax and their service team especially Amanda always go above and beyond my expectations. I work in the service industry and it’s always a great experience as soon as I walk in the door. You don’t see this kind of customer appreciation anywhere else! More
awesome service Well, i called in for service and the only negative was that the person I spoke to (female) told me I also had a recall on my Z350 and she would see i Well, i called in for service and the only negative was that the person I spoke to (female) told me I also had a recall on my Z350 and she would see if parts were available and if not, order them and also call me back...She never did.. Then when I went in Ryan was perfect.. He did tell me he had to order the Transmission parts and call me to come back.. Everything else was really great.. More
excellent service of my Quest. AMANDA provided me with knowledgeable information on price and expected length of time the service would take. She was friendly, humorous and supporti AMANDA provided me with knowledgeable information on price and expected length of time the service would take. She was friendly, humorous and supportive during my experience. The repair was done quickly and then the van was given a car wash which I appreciated. I consistently find excellent service at a reasonable price in all the 20 years of dealing with this Nissan location. Mike is always very efficient and polite when I have interacted with him. Both Amanda and Mike are excellent representatives of this Nissan Location. More
Rear bumper protector installation Originally the bumper protector was to be installed in the morning - however, upon inspection the installer noticed that it was slightly damaged. I wa Originally the bumper protector was to be installed in the morning - however, upon inspection the installer noticed that it was slightly damaged. I was contacted immediately (I was at home) and given the option of waiting a few more hours for another protector to be delivered - which I accepted, with the caveat that I needed my vehicle by 3:00pm. The service advisor contacted me again at 2:00pm to tell me that the job would take a few more hours and offered to provide me with a loaner vehicle - which, once again, I accepted, thereby allowing me to run a few errands. The job was completed by 5:00pm and I'm happy with the result - and the excellent service. More
Excellent service on my maxima platinum As I entered the dealership, Amanda greeted me with her usual friendly and outgoing personality. She is very informative and kept me in the loop as to As I entered the dealership, Amanda greeted me with her usual friendly and outgoing personality. She is very informative and kept me in the loop as to the status of my service. I find the customer service is always great and yesterday was no different. In fact, I was more than pleased when it was finished earlier and I got back another hour of my day! More
Empathetic service ...willing to support client. The service advisor explained findings and made clear recommendations. He kept me posted and the progress of the works ...willing to support client. The service advisor explained findings and made clear recommendations. He kept me posted and the progress of the works. He was quite respectful. More
Efficient and Professional Very well run service department. Efficient and courteous staff always looking to make the service experience thoroughly satisfactory. Management and Very well run service department. Efficient and courteous staff always looking to make the service experience thoroughly satisfactory. Management and staff do try to go that extra step in customer service. More
Oil change Great service. Craig was Friendly, knowledgeable and polite. The oil chance was done fast and I appreciated the car wash included. The free coffee whi Great service. Craig was Friendly, knowledgeable and polite. The oil chance was done fast and I appreciated the car wash included. The free coffee while I waited was a nice touch. More
Efficient, friendly, reasonable cost, professional I am a long term owner of Nissan Products, over 5 now...before you move to new Ajax facility. I have since moved to Brighton, Ontario but will maint I am a long term owner of Nissan Products, over 5 now...before you move to new Ajax facility. I have since moved to Brighton, Ontario but will maintain my loyalty to Ajax. The service team led by Mike Leccese and Dan are outstanding. Today Amanda was supporting my needs, she is sooooo professional and accommodating!!!!!!!! I always bring in a dozen donuts to the team and service technicians as my thanks to them...have done so for years now (ask Mike). I also give a shout-out to Luke Hoffman, my terrific sales person....he is invaluable and I will come back to see him after my lease expires....Janet and I really like his style. He should be in a more leadership role of teaching and coaching.....a pure gem. Hope this covers my visit and see you before the snow falls for tires....also in storage there. Vic Penney....Super Fan of Ajax Nissan. More
The best Nissan dealership Ajax Nissan is excellent. From the service manager to the sales people everyone I have spoken to is so friendly and accommodating. Just love going the Ajax Nissan is excellent. From the service manager to the sales people everyone I have spoken to is so friendly and accommodating. Just love going there. I have bought many cars there now and will continue to do so. More