Ajax Hyundai
Ajax , ON
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Stephanie was fantastic We bought a new Santa Fe and Stephanie took care of us. We ended up getting a factory order and she worked with the team to give us an estimated date We bought a new Santa Fe and Stephanie took care of us. We ended up getting a factory order and she worked with the team to give us an estimated date and also kept us appraised as it went along. They delivered on time and no surprises. As with some of the other reviews, it was Stephanie that made the difference. I've bought many cars and really hate dealing with stereotypical pushy car salespeople. Stephanie was the opposite of that; no pressure, knowledgeable, helpful and coordinated everything so we were more than satisfied customers. Thank you, Stephanie. More
New vehicle purchase I was overdue to buy a new car; but so worried about what I was going to get and how the dealership employees would help me. I was completely overwhel I was overdue to buy a new car; but so worried about what I was going to get and how the dealership employees would help me. I was completely overwhelmed by my experience with Ajax Hyundai. All the staff and sales representative Amanda treated me with the utmost kindness, consideration, super detailed and thorough and patient in helping with picking the right vehicle for me. Even during the coldest stretch of the bitter January, Amanda helped change liscense plates, warm the new vehicle and go through all the features and options I need to know. Extremely positive and rewarding experience. More
Purchase of a 2019 Kona We went to the dealership to possibly trade in our Tucson for another but ended up buying the 2019 Kona Ultimate. We worked with Elihu on the trade in We went to the dealership to possibly trade in our Tucson for another but ended up buying the 2019 Kona Ultimate. We worked with Elihu on the trade in and sale. He’s very personable and easy to deal with (no pressure). While we were waiting for the dealership to locate the colour we wanted he was in touch by email almost daily for a week. When we picked up the car he went over everything thoroughly and again followed up the next day to see how we were liking the car. He is prompt to also respond to any emails I have sent with questions. I would definitely recommend him to anyone I know that is interested in purchasing a vehicle there. More
New Santa Fe Al 2018 shannon she was one of the reasons to bye my Santa Fe Xl.she can help you to do the right choice and find the good deal special thx shannon and Derek shannon she was one of the reasons to bye my Santa Fe Xl.she can help you to do the right choice and find the good deal special thx shannon and Derek More
Hyundai Elantra Purchase Was looking for an affordable family sedan, best fuel efficiency for an affordable price. Visited Ajax Hyundai, and met with agent Oliver. He was know Was looking for an affordable family sedan, best fuel efficiency for an affordable price. Visited Ajax Hyundai, and met with agent Oliver. He was knowledgeable and courteous. Decided to purchase Elantra, lease financing. Service was excellent and my overall experience was positive. Best car purchase experience thus far. Thanks More
New purchase Santa Fe 2018 Stephanie was awesome. She followed up numerous times after my purchase. I would recommend her. My vehicle was clean and she came with me to set of Stephanie was awesome. She followed up numerous times after my purchase. I would recommend her. My vehicle was clean and she came with me to set of various items, ie bluetooth. I was annoyed that the device department installed a remote starter that I did not order, however, after a visit the problem was rectified by Anthony. This was not Stephanie’s mistake. Apparently they installed before telling her. More
Great until they make a sale I purchased a brand new vehicle back in October, from this Ajax Hyundai. Upon picking up my vehicle I realized it was missing apart when I asked whe I purchased a brand new vehicle back in October, from this Ajax Hyundai. Upon picking up my vehicle I realized it was missing apart when I asked where it was, the sales man replied with ”you know more than I do about this car, I’ll have to ask”. Upon returning, he promised he would ship the part to my home… It is now mid December when I purchased my vehicle in October and still haven’t seen the part. Last week I received a call saying that I needed to come pick it up, to which they told me they’d ship it to my home. It wouldn’t be an issue to pick it up but I like 2 hrs away from this dealer (the only dealer that had the car I wanted at the time) and said they would ship it but if it was lost “it’s not our issue, we already spent too much money getting it here” let me remind you I purchased A BRAND NEW VEHICLE, it shouldn’t be missing anything!!! I asked for a tracking number on the package and was told I would receive an email with a tracking number.. this was Monday, it is now Friday and I haven’t received any email, nor can I get ahold of the sales associate. When I ask to speak to a manager “they are busy with a client”. I didn’t think that I’d be playing so many games when purchasing a brand new car. AWFUL experience and wouldn’t recommend this dealership at all.. I would hate for anyone else to be lied to months. More
Purchasing a new car Can't say enough good things about the experience of working with Stephanie to find the right car for me. She was knowledgeable and patient and mad Can't say enough good things about the experience of working with Stephanie to find the right car for me. She was knowledgeable and patient and made the whole process so easy! More
Excellent experience...Again! This is my second new car purchase in the last year and a half. First bought a vehicle for my daughter attending college and now for my wife. Both t This is my second new car purchase in the last year and a half. First bought a vehicle for my daughter attending college and now for my wife. Both times my sales person was Amanda McKew and she was AMAZING and very trusting! The Finance Manager Derek Turner was also a pleasure and clearly reviewed the finance and warranty options. GREAT DEALERSHIP!!! More
Horrible experience Dropped my 2014 hyundai accent to get it repaired and as i came to pick it up, the car wouldn’t start because the battery had miraculously died overni Dropped my 2014 hyundai accent to get it repaired and as i came to pick it up, the car wouldn’t start because the battery had miraculously died overnight while it was at the dealers. This car had never died on me in the 4 years that I’ve had it (despite the extreme cold weather and snowy days) and i leave it at the dealership for 24 hours and it completely dies. I was told that no one had left any lights on which i believe is untrue because how else would the battery have died?! I unfortunately had To purchase a new one and have irlt installed. This was very irritating and stressful and doesn’t make me want to ever do business with Ajax Hyundai again. More