Ajax Hyundai

Thank you very much for Oliver T. Excellent customer service and helped me to choose perfect car for my family.. Really appreciate your time .. thank you very much service and helped me to choose perfect car for my family.. Really appreciate your time .. thank you very much More

Price gouging! $200 for a replacement key. I lost the key for my 2011 Hyundai Accent. Took my wife's key to a locksmith to make a copy and was told that Hyundai keys can only be duplicated at I lost the key for my 2011 Hyundai Accent. Took my wife's key to a locksmith to make a copy and was told that Hyundai keys can only be duplicated at the dealer. That was the first sign of trouble. I knew instantly there would be price gouging involved as they effectively have no competition. I begrudgingly took the key into the Ajax Hyundai dealer and was absolutely floored when they told me the cost for a replacement key would be $200!! For the record, this isn't a remote key , it is a standard mechanical key (they claim it has a microchip inside it... but even if so, it doesn't perform any functions beyond a standard key). This is a blatant case of taking advantage of a customer's helpless situation by ridiculously overcharging them for what would otherwise be a very cheap item. I can't imagine the key costing them any more than $5. I will never by a Hyundai vehicle ever again and if you can, I'd advise saving yourself the trouble and avoiding this dealership. More

I just purchased a Hyundai Palisade and the sales person that help me is Tylor Liang. He’s such a great person to deal with, very patient answering all my questions even on his day off. He made the whole bu that help me is Tylor Liang. He’s such a great person to deal with, very patient answering all my questions even on his day off. He made the whole buying process easy for me and would highly recommend that you look for him on your next purchase of Hyundai vehicle at Ajax location. More

Recent Purchase I recently purchased a Hyundai Kona and my sales person was Stephanie Cockburn. She was extremely professional, answered all my questions while in th I recently purchased a Hyundai Kona and my sales person was Stephanie Cockburn. She was extremely professional, answered all my questions while in the showroom and responded very quickly to subsequent email questions. She delivered the vehicle I purchased within the week and was extremely detailed in reviewing the options I had selected. I would highly recommend that you speak with Stephanie if you are considering purchasing a Hyundai. She's the best! Sharon S. More

Great Job by Alfie and Alex in the service department for taking great care of my 2017 Tucson . My vehicle was given back to me way before the promised time. taking great care of my 2017 Tucson . My vehicle was given back to me way before the promised time. More

Car service This dealership’s customer service has degraded to the lowest ever. Service desk does not even acknowledge clients and makes them wait for 20+ mins de This dealership’s customer service has degraded to the lowest ever. Service desk does not even acknowledge clients and makes them wait for 20+ mins despite having a schedule appointment. Today, I walked out for the 2nd time in a row. As for the car service, once before they forgot to change the oil. I have not had a good experience here for over 2 years now. I will definitely avoid buying or servicing my vehicles here. More

Absolute disappointment ! We were asked for a $500 deposit before the financing application was sent down. We disclosed the credit issues we had with the finance manager so he could assess the prospec deposit before the financing application was sent down. We disclosed the credit issues we had with the finance manager so he could assess the prospect of the deal. The deposit was asked for getting plates. The application fell through. The respective finance manger and sales rep are away for the last 3 days. Today is the 3rd day we went in at the dealership with the money receipt, we are to wait for either of them to come back to work! Why can’t another finance manager or rep can’t make the refund? Why can’t someone else pull the customer’s file and see the deal fell through and customer made a deposit? Why will someone who Hyundai couldn’t sell to be given a runaround like around? This is the holiday season and we were excited to have a topnotch car for its price. The sadness of getting declined is aggravated by this runaround. I know Hyundai is huge and my review will be a cry in the wilderness because Hyundai could care less. It doesn’t even offer to write a review so its team could improve on service level. I’ll make sure I don’t ever buy a Hyundai, let alone going back to this dealership for business in future. I won’t ever recommend this dealership to anyone. More

S & L Issa It was a pleasure working with Oliver. Everything went smoothly and I got a fair deal for my trade-in. I have recommended Oliver to everyone I know! I It was a pleasure working with Oliver. Everything went smoothly and I got a fair deal for my trade-in. I have recommended Oliver to everyone I know! I know where to go for my next car purchase for sure. Thank you Oliver!!! More

Good Experience Oliver T did a good job. He was personable, informative and customer-service oriented without being pushy. Overall, purchasing the car was a pleasan Oliver T did a good job. He was personable, informative and customer-service oriented without being pushy. Overall, purchasing the car was a pleasant experience. More

Good experience We got our first new car a Tucson 2019 and we got a good experience with the Ajax dealership. Oliver was very helpful in helping us with our purchase We got our first new car a Tucson 2019 and we got a good experience with the Ajax dealership. Oliver was very helpful in helping us with our purchase process. He was very patient and professional. Thank you Oliver! we certainly had a good experience! More