Ajax Hyundai
Ajax , ON
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Great experience I purchased a 2016 Santa Fe sport one week ago. My sales guy Oliver was great, he explained everything to me and I didn't feel pressured at all. My ca I purchased a 2016 Santa Fe sport one week ago. My sales guy Oliver was great, he explained everything to me and I didn't feel pressured at all. My car was ready when promised and Oliver was very good at explaining all the features. I am very happy so far with my purchase, it drives great and looks great. Thank you. More
TERRIBLE just bought a 2016 hyundai genesis coupe, my sales person was definitely new, name was len, he didn't know much of anything about the car... the car just bought a 2016 hyundai genesis coupe, my sales person was definitely new, name was len, he didn't know much of anything about the car... the car was then purchased and I had some after market rims I wanted to put on, they didn't end up fitting but during the process they damaged my rims as well as my new car rims. I was told to go and pick my car up Tuesday night, upon arrival the car was in the shop on 3 wheels because they damaged the rim and couldn't get it back on and didn't tell me till I arrived that my car wouldn't be ready because the service department left and didn't tell anyone they damaged my rim. then I was told they are going to write me a cheque for the damages to my rims...said the cheque would be ready Tuesday, but I told them I was unable to make it Tuesday so they told me I could pick it up Monday. so I went tonight to get it and they told me it wasn't ready and if I couldn't come whenever it was ready they would have it mailed to me. this was said by the service manager roushan or however u spell it. was said very rudely too. never go there. you are better off to go somewhere else. More
Tire balaning I have a brand new Tucson 2016. From first day, I felt vibration around 95 to 100 KM/H, that is really annoying, specially on brand new car. They wo I have a brand new Tucson 2016. From first day, I felt vibration around 95 to 100 KM/H, that is really annoying, specially on brand new car. They worked on my car and did not charge for that service that I am happy about. But it seems they just shifted that vibration to 85 KM/H and could not do the proper job. Not only I am dissatisfy from that job, but also I do not know how steering-wheel is not straight and it is a little bit turned to right and needs alignment !!! Now, I have 2 problems. That job needs knowledgable technician, patience and calibrated balancing machine. What should I do ? More
Good experience , fairly quick and easy. Pricing was in line with expectations, services me via channel if choice (e.g. Digital), polite and curious service, etc. , fairly quick and easy. Pricing was in line with expectations, services me via channel if choice (e.g. Digital), polite and curious service, etc. More
typical sales guy was helpful we bought a car. price was good . hope car lasts 15 years so i don't have to buy another one for a very long time sales guy was helpful we bought a car. price was good . hope car lasts 15 years so i don't have to buy another one for a very long time More
Excellent service Accommodated my pick up day, everything was ready upon my arrival and the vehicle features were thoroughly explained to me. Could not have asked for m Accommodated my pick up day, everything was ready upon my arrival and the vehicle features were thoroughly explained to me. Could not have asked for more. More
Excellent service on new car Three weeks ago I took an advice of a co-worker to look into a Car from Hyundai. The same day I filled out an online form and I got a call from Mich Three weeks ago I took an advice of a co-worker to look into a Car from Hyundai. The same day I filled out an online form and I got a call from Michael Lee in less than 10 minutes. Lee told me 100% that he can help me. The same day I visited Lee at SiSley. Lee educated me on what I must know about the car I wanted and how he can help me achieve my dream car. Lee introduced me to Rami (A Financial Services Manager) who went out of his way and provided an Excellent service to get me that car I wanted. To cut my story Short, have you been dreaming of buying a new car and the other car dealers said to you they cannot help you. Stop depressing yourself and visit Michael Lee at Ajax sisley he is the guy who can help you. Good customer service and welcoming environment. Truly family driven. More
Extended Warranty sold without full discloser.Buyer beware. I purchased an Extended Warranty of First Canadian Protection Plan from Sisley Hyundai at the time I bought my 2011 Sonata. The Warranty is sold by t I purchased an Extended Warranty of First Canadian Protection Plan from Sisley Hyundai at the time I bought my 2011 Sonata. The Warranty is sold by the Financial Services Manager after one buys the vehicle. I was told the Warranty was transferable but what i was not told was that it is not transferable if one would like to trade the car in during the warranty period.Read the damned thing. Don't trust no one. It can only be transferred to a private buyer not a dealer. This is a warning to all who want to purchase an Extended warranty. I repeat the warranty that Sisley is selling is not transferable if one wants to trade the vehicle in during the warranty period. So the choices available to one are sell privately,or loose the warranty amount of 2000/= if u decide to trade it in for a new vehicle. More
Not honest The salesman was great! The management was horrible. They lied and jerked me around with great prices and then when it came time to commit, they inc The salesman was great! The management was horrible. They lied and jerked me around with great prices and then when it came time to commit, they increased the price by THOUSANDS of dollars. I understand sales strategies, however, sales tricks and schemes are completely unacceptable to me. This dealership management was horrible and I strongly encourage anyone interested to go to another Hyundai dealership, going back and forth with this one to, in the end, them not honoring any agreement they offered, is not worth the time! More