Ajax Hyundai

My experience with them was excellent! I'm not sure of why the recent spat of poor reviews - but it was not my experience - I got into my 2012 Hyundai Sonata Hybrid and it would not start I'm not sure of why the recent spat of poor reviews - but it was not my experience - I got into my 2012 Hyundai Sonata Hybrid and it would not start - found the battery was completely dead - probably because car left for 36 hours with the door ajar draining battery - Rachel Howes the service advisor made me an appointment for same day ( Saturday ) to have an AVR test - which they did and recharged my battery and did not invoice me for it. They did not have to do it that way - I had only had service there once before -but they chose to and I will be going back for paid service in the future. Thanks Rachel and Ajax Hyuundai ( invoice 615221) More

Poor service Don't go to Ajax Hyundai service center with your old car, which is out of warranty. They will loot your money !! I went to this center with my 200 Don't go to Ajax Hyundai service center with your old car, which is out of warranty. They will loot your money !! I went to this center with my 2009 Hyundai Sonata. The car has the Malfunction Indicator light (MIL) turned on. I have faced the same issue earlier and the issue was earlier resolved after changing the Gas cap. The same light was turned on after couple of months and thought of taking the Car to the dealership near my home. I told them about the past history of the car. They checked the car again and charged me 130$ to identify that issue is 'near to the Gas tank'. On the second day they charged 290$ to remove the back seat for the detailed verification. Then they informed me that, there is a leak near the Gas Pump and needs to be replaced. The estimated cost was around 1300$. I took the car to another private service center and the issue was resolved and cost me only 50$. There was no leak in the Gas pump. I simply paid 400+ dollars which was total waste. DONT GO TO THIS SERVICE CENTER WITH YOUR OLD VEHICLE More

Poor service I hade scraping noise from the front wheel they said it was the breaks but after replacing the breaks the noise was still there, it was a pointless re I hade scraping noise from the front wheel they said it was the breaks but after replacing the breaks the noise was still there, it was a pointless repair and just so they could get extra work. I had to return the car and complain More

Exceptional Before I came to Ajax Hyundai, I went shopping around to 4 other Hyundai dealerships. This one, by far is the best! Their customer service is except Before I came to Ajax Hyundai, I went shopping around to 4 other Hyundai dealerships. This one, by far is the best! Their customer service is exceptional. As soon as you enter, you are greeted with a friendly face who will take your info down to speak with a sales associate and you are offered beverages while you wait. I like this level of organization. That way you get your turn, and they can take their time with you. You are not hounded by sales people coming up to you where you feel overwhelmed. Jerome, by far is the best I've dealt with. He is so easy going, pleasant and polite. Not once was he ever pushy (take note Whitby Hyundai!!!!). It made for a good, comfortable experience. I initially walked away first time around, but I was so impressed with their customer service, I went back. I actually wanted to give them and Jerome my business, and I did. I got exactly what I wanted. I would 100% recommend them any day. Thank you Ajax Hyundai and Jerome! --DT More

Warranty repair completed successfully . An excellent warranty of 100,000 km or 5 years. Service rep called to advise status as promised. Did not explain however wh completed successfully . An excellent warranty of 100,000 km or 5 years. Service rep called to advise status as promised. Did not explain however why stable bar linkage required replacement. More

Very satisfied so far Just dealt with service advisor and the lady at the cash. Both very pleasant. Everything appears to have been done ... the car is even nice and clean. Just dealt with service advisor and the lady at the cash. Both very pleasant. Everything appears to have been done ... the car is even nice and clean. Just cant get my name right. Not Stewart .... it is Stuart. More

prompt and courteous , when I got to the desk in the morning. Calling timely to let me know the courtesy car is on the way to pick me up. Explained the bill well. , when I got to the desk in the morning. Calling timely to let me know the courtesy car is on the way to pick me up. Explained the bill well. More

Excellent service done in an appropriate amount of time. Very happy with service. Don't know the service reps name. Nothing to complain about, except the pr service done in an appropriate amount of time. Very happy with service. Don't know the service reps name. Nothing to complain about, except the price charged which was very expensive, but figure it was because of the labour hours. More

Service I took a chance one morning and came in for an without an appointment for an oil change. Your service manager was able to get me in and out in less th I took a chance one morning and came in for an without an appointment for an oil change. Your service manager was able to get me in and out in less than an hour. Thanks. More

Friendly customer service. From when I was first greeted by the front desk all the way to closing the deal, everyone was wonderful. A great team. Had a fun experience. From when I was first greeted by the front desk all the way to closing the deal, everyone was wonderful. A great team. Had a fun experience. More