Ajax Hyundai
Ajax , ON
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Amazing customer service They are very quick and efficient and they have a wonderful staff :) they had my car ready for me an hour before I needed it and they even gave it a q They are very quick and efficient and they have a wonderful staff :) they had my car ready for me an hour before I needed it and they even gave it a quick wash :) More
Repairs The Service dept. rep. advised me that oneof the problems that I was concerned about was a normal situation. Also advised me that there was a recall t The Service dept. rep. advised me that oneof the problems that I was concerned about was a normal situation. Also advised me that there was a recall that was needed and he ordered the part. More
Snow tires Squeezed me between blizzards, much appreciated! Fair prices, free car wash, clean waiting area, great car ride home and back from Ron. Brian has a g Squeezed me between blizzards, much appreciated! Fair prices, free car wash, clean waiting area, great car ride home and back from Ron. Brian has a good running mate. Good hire! Bill payment department needs help. The last time I was in I was referred to log into air miles to register Hyundai for use. First and only vendor who needed this. Went home I tried, was rejected by air miles so a $1,000 bill did not qualify in October. Yesterday, another $1,000 bill for tires, no air miles, AND I had to specifically ask for the Uni-royal rebate chit. No problem wit Air Miles, I ditched the card after considering their attitude to me, the customer on rebates and ease of card use. Today's TOR star insight editorial specifically said corporations that succeed put the customers needs and interests first, ahead of their own.....help keep us stay in business and deliver as advertised. Last, a service advisor should understand a customer's needs and expectations. How long do I intend to keep my car? In what condition do we want to keep it in? New? Pristine? Just safe to drive? Whats my best trade time for asset management, cash flow management? This is what we expect it will cost/year versus a replacement newer car.... with .... updated features More
Great Experience Drop off and Pick up at the service desk was great. The person behind the desk was very friendly and quick with everything I needed. Drop off and Pick up at the service desk was great. The person behind the desk was very friendly and quick with everything I needed. More
Winterizer service Agent was friendly and communicated clearly. Job was finished in reasonable time. I appreciate the extra time spent washing the car. Should have asked Agent was friendly and communicated clearly. Job was finished in reasonable time. I appreciate the extra time spent washing the car. Should have asked my permission before installing license plate dealer name frames. More
First Checkup Staff are very friendly. My service took a reasonable amount of time. I love the fact that my car was washed a great perk. Thank you Staff are very friendly. My service took a reasonable amount of time. I love the fact that my car was washed a great perk. Thank you More
Ajax HyundaI #1 Exceptional, personable customer service from the parking lot to the door. I have never found myself alone when I visit this establishment. Someone i Exceptional, personable customer service from the parking lot to the door. I have never found myself alone when I visit this establishment. Someone is always present to greet you and even have a friendly chat. The staff are personable and knowledgeable. More
Service... New winter Tires Great service. Oliver is the best. Very friendly receptionist. Their shuttle drivers are pleasant...I have met two so far..I was told that 1st one I m Great service. Oliver is the best. Very friendly receptionist. Their shuttle drivers are pleasant...I have met two so far..I was told that 1st one I met...he was off sick. Sorry I can't remember his name right now. But I am sure you will know who I am talking. Please tell him I said hello and to get well soon More
New car purchase We were pleased with the car we purchased and the service we received from Oliver, your administration staff and the car was ready on time and ready t We were pleased with the car we purchased and the service we received from Oliver, your administration staff and the car was ready on time and ready to go. The process in purchasing the car this time was effortless, we received a reasonable price for our trade in and a good price for the new car. This is our Fourth SUV and have been very happy with everyone of them. More
Excellence This Dealership deserves a five star rating. The staff were friendly and offered terrific advice in choosing our suv. We received the exact car we we This Dealership deserves a five star rating. The staff were friendly and offered terrific advice in choosing our suv. We received the exact car we were looking for in a timely manner. Our salesman was exceptional in communicating the options that were and were not available to our specific model. He demonstrated the use of the options we had chosen. I will recommend Ajax Hyundai to my friends and family. More