Ajax Hyundai

Good service at Ajax Hyundai I went there for tire swap, service was good, got pick up and drop off, so thanks for that and I think some exterior cleaning was done, as the car loo I went there for tire swap, service was good, got pick up and drop off, so thanks for that and I think some exterior cleaning was done, as the car looked clean from outside, which was a bonus, so it was more than just satisfactory More

Regular Service The service was provided in a timely fashion and the appointment coordinator was clear and concise, they even sent a confirmation email and a reminder The service was provided in a timely fashion and the appointment coordinator was clear and concise, they even sent a confirmation email and a reminder just prior to the service. When I got there they said approx 1 hour. Service was completed in just under an hour with a complementary car wash. More

New keys & programming Excellent service of vehicle & high customer service. Appreciated them picking me up at home versus taking cab to pick up my car. Have dealt with th Excellent service of vehicle & high customer service. Appreciated them picking me up at home versus taking cab to pick up my car. Have dealt with this dealership for years. More

Regular Service and snow tires My experience for this service visit was very good. The service was provided in a timely fashion and the appointment coordinator was clear and respect My experience for this service visit was very good. The service was provided in a timely fashion and the appointment coordinator was clear and respectful. The bill was reasonable and I appreciated the free car wash. The car is running well since the visit with no concerns noted. More

Repairs The Service dept. rep. advised me that oneof the problems that I was concerned about was a normal situation. Also advised me that there was a recall t The Service dept. rep. advised me that oneof the problems that I was concerned about was a normal situation. Also advised me that there was a recall that was needed and he ordered the part. More

Amazing customer service They are very quick and efficient and they have a wonderful staff :) they had my car ready for me an hour before I needed it and they even gave it a q They are very quick and efficient and they have a wonderful staff :) they had my car ready for me an hour before I needed it and they even gave it a quick wash :) More

Snow tires Squeezed me between blizzards, much appreciated! Fair prices, free car wash, clean waiting area, great car ride home and back from Ron. Brian has a g Squeezed me between blizzards, much appreciated! Fair prices, free car wash, clean waiting area, great car ride home and back from Ron. Brian has a good running mate. Good hire! Bill payment department needs help. The last time I was in I was referred to log into air miles to register Hyundai for use. First and only vendor who needed this. Went home I tried, was rejected by air miles so a $1,000 bill did not qualify in October. Yesterday, another $1,000 bill for tires, no air miles, AND I had to specifically ask for the Uni-royal rebate chit. No problem wit Air Miles, I ditched the card after considering their attitude to me, the customer on rebates and ease of card use. Today's TOR star insight editorial specifically said corporations that succeed put the customers needs and interests first, ahead of their own.....help keep us stay in business and deliver as advertised. Last, a service advisor should understand a customer's needs and expectations. How long do I intend to keep my car? In what condition do we want to keep it in? New? Pristine? Just safe to drive? Whats my best trade time for asset management, cash flow management? This is what we expect it will cost/year versus a replacement newer car.... with .... updated features More