Ajax Hyundai
Ajax , ON
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Unfortunately I'm leaving this negative review however I am willing to update it when the problem is fixed accordingly. Back in April I bought a vehicle from the dealership it was certified. The moment t am willing to update it when the problem is fixed accordingly. Back in April I bought a vehicle from the dealership it was certified. The moment that I got the vehicle I've had brakes squealing. after the vehicle's been driven for about 20 minutes or so it just gets louder and louder and it stays throughout the day. This is an issue that yes should be corrected because it is a part of the safety. and for the vehicle I have called the dealership and they assured me that I could come in and have the brakes looked at and fixed. The person in question that's been helping me with this process his name is Brian, and he's been really great in terms of talking and communicating and trying to help me figure out this issue. however the problem now is that I've come to this dealership maybe six or seven times. I've lost count and every time I'm not really giving an exact answer on what's the issue is but they do hear the squealing. They have replaced the front rotors and pads and the squealing still persists which means there's something else going on. It's a really loud squeal and every time I go there I haven't had a chance to drive the vehicle for very long, so the squealing when I get there isn't as bad, but I've told them that if they go drive it out for 20 minutes or longer it just gets really loud. and it's you can hear from down the street and unfortunately my job involves dealing with clients a lot and I can't have my brakes squealing like that I mean they shouldn't be squealing in general. I think the real issue for me is that it wasn't once or twice that we've tried to look at this, but it's that I've been to the dealership so many times now. and every time I have to make sure that I have somebody come pick me up and it's such an inconvenience that I really shouldn't have to do. At first I really appreciated them taking a look at the vehicle and making sure that they were going to fix it, but now that we've gone past this three or four times and going on at six or seven times of me being there. it's just I don't know what the point is at this point I have a regular mechanic that I used to go to, and after this review I think I am going to go to them.. because unfortunately I called and left a voicemail on Monday, it is now Saturday and I have not received a call back, which is a little unusual because in the past Brian has been pretty good at getting back to me. so I am leaving this review out of an attempt at getting a hold of you guys, and I don't know, but this vehicle needs to go to mitsubishi because the guys at Hyundai can't figure out what's going on, with the brakes squealing and we're just replacing things based on what we think it could be instead of really addressing what the actual issue is and because of this it's cost you guys your own money and for me it's costing a lot of my time as well as my money because I have to leave this car with you or take a day off or get my girlfriend to take a day off to help me with all this I'm not doing this anymore More
My wife and I just recently purchased a vehicle from Ajax Hyundai and the service and treatment was A1. I would definitely recommend Ajax Hyundai to all my friends and will definitely approach them again for Hyundai and the service and treatment was A1. I would definitely recommend Ajax Hyundai to all my friends and will definitely approach them again for another vehicle when the time comes. Sales team is awesome and very customer oriented to say the least. More
wanted to share our great experience at Ajax Hyundai . Joseph ledgister is a true gentleman. He assisted us in a way and manner we truly appreciated and we couldn't be more thankful for his dedication to Joseph ledgister is a true gentleman. He assisted us in a way and manner we truly appreciated and we couldn't be more thankful for his dedication to help us. This has been the best personal customer service experience ever More
This is my first Hyundai and will never turn back to another brand. The entire team at Ajax was professional and made the process of buying a new car seamless from start to finish. Highly recommend another brand. The entire team at Ajax was professional and made the process of buying a new car seamless from start to finish. Highly recommend Thank you Ajax Hyundai you have a customer for life More
Outstanding service with excellent attention to customer satisfaction. The entire experience from the moment that you walk in to the service desk makes you feel special. Thanks. satisfaction. The entire experience from the moment that you walk in to the service desk makes you feel special. Thanks. More
This was the first car I’ve ever bought and it was a good experience. Kash was friendly and easy to work with. Cars are extremely hard to come by these days and Ajax Hyundai was the only dealer in Ontario th experience. Kash was friendly and easy to work with. Cars are extremely hard to come by these days and Ajax Hyundai was the only dealer in Ontario that I could find that had 2022 Tucson Preferred Trend coming in. Thanks again for everything. More
Had a great experience getting a new car with Kash. He was very patient with me and very friendly. He was also very responsive when it came to answering my questions after the purchase. Would definitely r was very patient with me and very friendly. He was also very responsive when it came to answering my questions after the purchase. Would definitely recommend. More
Had an excellent experience dealing with Ajax Hyundai. Kashyap Soni was extremely helpful and made sure I was taken care of from start to finish. Terrific staff and very happy with my new vehicl Hyundai. Kashyap Soni was extremely helpful and made sure I was taken care of from start to finish. Terrific staff and very happy with my new vehicle. Highly recommend More