Airport Ford Lincoln Sales Limited

Take good care of all my needs. Always friendly, patient, answer all my questions. Great communication with customer. Always friendly, patient, answer all my questions. Great communication with customer. More

Great staff who work with you to identify what you need and to take the time to explain the options. Also very good at navigating the current supply challenges and the implications for getting your new veh and to take the time to explain the options. Also very good at navigating the current supply challenges and the implications for getting your new vehicle. They had very good follow up through out the process and the final handover was handled quickly and efficiently while ensuring you received all the information you needed about your new vehicle. More

I’ve been going to this dealership for 6 years and this past visit was disappointing. I was scheduled in for a service which was supposed to gr a basic oil change and charged almost $250.00 for it. I neede past visit was disappointing. I was scheduled in for a service which was supposed to gr a basic oil change and charged almost $250.00 for it. I needed some recommended work on my car which I did agree to have completed and upon pick up saw a “hidden fee” and was told that this “additional charge” was because of the work I had done. Super disappointed on being surprised on the additional costs. More

Let me start by saying I have never written a review before this one. Normally a review is written because someone is very happy with their experience or very upset. Unfortunately my experience was not before this one. Normally a review is written because someone is very happy with their experience or very upset. Unfortunately my experience was not a good one. I recently bought a vehicle from Airport. I was generally happy with my purchase except for a couple of issues. There were a couple of minor issues and one major issue. The sales person I was dealing with was Dave Kerr (What a clown he turned out to be). Once the transaction was made it didn't matter how many times I reached out to him he would never respond in any way. I'm sure he was hoping I would just go away. This is probably his normal course of action. Very unprofessional. He said at one point that he had to talk too his boss when he finally did respond, his boss' name is Jim. Once again that never happened and he never got back to me so I reached out once again to Dave. He then sent Jim's phone number to me and told me to contact him. Which I did and Jim never returned my message (Once again very unprofessional). This was fast becoming a pattern. I finally had to contact the owner to get some sort of satisfaction. One of the three issues has been resolved and this has taken months to happen. Still waiting on the other two issues. It's sad that I feel compelled to write this review but I was treated very badly by Dave Kerr (Bonehead) and his idiot boss Jim. More

Courteous and reliable sales and service. Fair pricing. Braden and Ken made my purchase very easy. If you’re looking for a vehicle…. Give them a chance. You won’t be disappointed. Fair pricing. Braden and Ken made my purchase very easy. If you’re looking for a vehicle…. Give them a chance. You won’t be disappointed. More

Very professional, helpful and friendly staff. Both sales and service department treat their clients with respect. Second time we have purchased a vehicle here. Both sales and service department treat their clients with respect. Second time we have purchased a vehicle here. More

We had a very trying experience of not being able to receive and purchase a spare tire kit for our car. Airport Ford resolved the issue to our satisfaction. I recommend this dealership for their custome receive and purchase a spare tire kit for our car. Airport Ford resolved the issue to our satisfaction. I recommend this dealership for their customer service. Thank you Braden and Ralph for all your help and understanding. 5 stars no problem. More

The assistance shown from the beginning of our search till we closed the deal, the team was very helpful. John was so patient and was eager to help find a fair deal. I am so glad we chose the Airport till we closed the deal, the team was very helpful. John was so patient and was eager to help find a fair deal. I am so glad we chose the Airport Ford. More

Process was ok have had to bring truck back couple of times for stuff that was missing. Quick to take your money but not quick to resolve your issues. times for stuff that was missing. Quick to take your money but not quick to resolve your issues. More

My vehicle is serviced exclusively here and by myself. I also have my vehicle detailed here every year to remove fall out and my MKC looks incredible every time. The whole team is great! I also have my vehicle detailed here every year to remove fall out and my MKC looks incredible every time. The whole team is great! More