Agincourt Hyundai

Jimmy Kastanis has the best attitude and funny sense of humor. I had a issue with a sensor in the bumper. Toi and Jimmy both helped me and showed me that due to impact my sensor had come off and they expla humor. I had a issue with a sensor in the bumper. Toi and Jimmy both helped me and showed me that due to impact my sensor had come off and they explained that even though no damage is shown a slight tap can sometimes break the clips and the sensor can get damage. which I understand as I was shown. Despite not being a warranty issue they helped me alot by giving me a really good price and I mean a very good price for fixing it. Thank You More

Service manager Jimmy is a very helpful person he helped me fix my car issue which was going to take 2 months, but he helped me get my car back in 2 weeks. Fixed and running well. me fix my car issue which was going to take 2 months, but he helped me get my car back in 2 weeks. Fixed and running well. More

Unprofessional service manager who acts defensive when you question him, and then bans customers when they post a review. Hyundai Canada do better you are losing a loyal customer. Jimmy Kastanis your atti you question him, and then bans customers when they post a review. Hyundai Canada do better you are losing a loyal customer. Jimmy Kastanis your attitude of how you speak to someone in person and online is completely different. Denying warranty claim's because of suspected impact, shows you are honest with your customers. Highly urge folks to be careful and look at other dealerships have not dealt with such individuals. More

Writing this on behalf of my father, a longtime owner of Hyundai Products. He brought his 2022 Palisade in for a parking sensor error. The technician's writeup claims "suspected damage from impact", despite Hyundai Products. He brought his 2022 Palisade in for a parking sensor error. The technician's writeup claims "suspected damage from impact", despite there being no dent, scratch, or paint damage anywhere on the bumper. No photos were provided to support this conclusion. Rear parking sensor and harness failures are a well-documented issue on Hyundai and Kia SUVs, commonly caused by water intrusion and corrosion at the harness connector, not impact. A loose or corroded harness is not, by itself, proof of a collision. Plenty of owners have had this exact failure covered under warranty at other dealerships. Here, it was used as grounds to deny the claim and charge my father $190.97 for the diagnosis. While discussing the situation, Service Manager Jimmy Kastanis told my father they needed to "get their money from somewhere." That's a direct quote from the person responsible for approving or denying warranty claims. When we posted an honest review of this experience, Mr. Kastanis's public response was to tell my father to take his business elsewhere. That's not the response of someone confident in their findings, it's damage control. We've since filed complaints with Hyundai Canada and our extended warranty provider. A technician's assumption on a repair order shouldn't be the final word on a warranty claim, especially when a well-known, non-impact failure mode fits the evidence just as well. Buyer beware. More

1 star. Brought in our 2022 Palisade (RO RH95482, Sept 2, 2026) for a rear parking sensor error showing in reverse. Before any real inspection was completed Brought in our 2022 Palisade (RO RH95482, Sept 2, 2026) for a rear parking sensor error showing in reverse. Before any real inspection was completed, staff suggested the damage was from an impact — despite no visible bumper damage and the vehicle never having been in a collision. We were charged a $190.97 diagnostic fee and given a $1,431 plus tax quote to replace the sensor, harness, and lower bumper cover, with warranty coverage declined. No written explanation or formal denial was provided for why this wasn't covered under warranty. When we raised concerns, a service manager made a comment to the effect of needing to "get our money from somewhere," which is not the kind of language we expect from a dealership handling a legitimate warranty claim. We've since filed a complaint with Hyundai Canada and are pursuing further review. Buyers should be cautious about how warranty claims are assessed here. More

Agincourt Hyundai service department is very prompt at answering the phone. I was suck in the snow outside yesterday and my key fob stopped working. I called and luckily I was answered by Farhad. He knew answering the phone. I was suck in the snow outside yesterday and my key fob stopped working. I called and luckily I was answered by Farhad. He knew I was frustrated at the situation and he walked me thru the steps to being able to start the car with the key fob. He was very polite and considerate and made sure the car started while he was on the phone. Great customer service. More

The service provided from the service department and specially from Farhad is amazing. They took me in on a busy day and within an hour he had my blue link issue fixed and I was able to reuse my remote specially from Farhad is amazing. They took me in on a busy day and within an hour he had my blue link issue fixed and I was able to reuse my remote starter. Every other dealership I tried wanted diagnosis fees up front and when I went to Agincourt Hyundai they asked me to see Farhad and let me tell you he fixed my issue. Amazing service once again defiantly coming to this dealership. More

I had an amazing experience buying my car at Agincourt Hyundai! From the moment I walked in, Nick (GM) and Chris (GSM) treated me like family. Their honesty, professionalism, and genuine care made the ent Hyundai! From the moment I walked in, Nick (GM) and Chris (GSM) treated me like family. Their honesty, professionalism, and genuine care made the entire process smooth and stress-free. They took the time to understand what I needed and went above and beyond to make sure I was completely satisfied with my purchase. I’m extremely happy with my new car and the outstanding service I received. If you’re looking for a dealership that truly puts customers first, I highly recommend Agincourt Hyundai! More

The service department at Agincourt Hyundai is amazing my advisor Toi was very polite and helpful he explained to me the service needed on my car was not pushy at all. After the service he explained the full advisor Toi was very polite and helpful he explained to me the service needed on my car was not pushy at all. After the service he explained the full bill to me and offered me a coffee just before I was leaving. Amazing service. More