Acura of Thornhill

Excellent work Right now is the busy season for the services center, but when I droped off my car at service centers, Mr. Dai set up my car’s work order right way , Right now is the busy season for the services center, but when I droped off my car at service centers, Mr. Dai set up my car’s work order right way , and with highest leave. Also he worked with my case overtime to help me get my car back ASAP . More

Very good The overall service experience was excellent. The service agent is prompt and friendly and provides you with an update of work status. The new deale The overall service experience was excellent. The service agent is prompt and friendly and provides you with an update of work status. The new dealership looks great. More

Winter tire change over Wanted tires resealed around rim. Cost charged by was quite high as quoted by the dealership. Also, the length of time required to wait was long. Almo Wanted tires resealed around rim. Cost charged by was quite high as quoted by the dealership. Also, the length of time required to wait was long. Almost 3.5 hours. More

Excellent Service The service was very professional and the dealership kept in close communication regarding the state of my vehicle. I would definitely recommend Acura The service was very professional and the dealership kept in close communication regarding the state of my vehicle. I would definitely recommend Acura North Toronto to customers looking for exceptional service. More

Non stressful. Came in for my snow tires and service. Work was done and I was very satisfied wth it and my service advisor as I usually am. Came in for my snow tires and service. Work was done and I was very satisfied wth it and my service advisor as I usually am. More

I had a service call to put my snow tires on. I had a wonderful experience. Felix Tang, my service advisor went above and beyond to look after my car. He got it serviced very quickly so I was able I had a wonderful experience. Felix Tang, my service advisor went above and beyond to look after my car. He got it serviced very quickly so I was able to take my Mother to an appointment, More

Superb service overall online appointment booking was great! Was able to complete the service within the reasonable amount of time. I will definitely come back again for ser online appointment booking was great! Was able to complete the service within the reasonable amount of time. I will definitely come back again for service! The service advisor definitely knows what he was doing and it shows! More

Amazing and friendly Came in to trade in lease and was helped by Peter. Between Peter and Jordon they made things quick and easy. I will return. Also amazing customer serv Came in to trade in lease and was helped by Peter. Between Peter and Jordon they made things quick and easy. I will return. Also amazing customer service from Angie at front desk. She is so friendly and warm. More

Excellent Service Rep does an excellent job, he explained in detail the work that is required to be done on your vehicle, he is always on point. His is an excel Service Rep does an excellent job, he explained in detail the work that is required to be done on your vehicle, he is always on point. His is an excellent Service Advisor. More

Very good service quality Read many reviews with very different experience, positive , negatives... Just wanted to give you my personal experience with this dealership service Read many reviews with very different experience, positive , negatives... Just wanted to give you my personal experience with this dealership service Dept. Warranty covers front sway bar issue on one side. No doubt, dealership replaced both sides and charge back Acura warranty. I'm perfectly happy about it as a customer. At some point , they did try on selling me cabin filter, engine filter , rotor service, and diff fluid change. Not pushy at all. Well, he's just doing his job. It's understandable and I respectfully asked for their price and told him I will go to my mechanics. Overall experience is actually quite good. Unlike some other reviews, I do not find this servicing rip of anything, at lease from my experience. More