Acura of Thornhill
Thornhill, ON
Filter Reviews by Keyword
By Type
Showing 123 reviews
Fast convenient service I noticed my reverse camera stopped working and called for service- they worked me in right away and also provided a loaner vehicle for the day. When I noticed my reverse camera stopped working and called for service- they worked me in right away and also provided a loaner vehicle for the day. When I picked up my car they had also cleaned it inside and out, and also done a free inspection to make sure everything else was in good order. Service was definitely above and beyond my expectations! More
Great team Very happy with our recent purchase of Acura RDX. It was handled with great professionalism and went flawlessly. Everybody is very courteous, friendly Very happy with our recent purchase of Acura RDX. It was handled with great professionalism and went flawlessly. Everybody is very courteous, friendly and really knows their stuff. Great work guys! Definitely recommend this dealership More
We are enjoying our RDX, thank you! This dealership has a great team, starting from the sales department, the management and people in service, all great! Once again we will enjoy drivi This dealership has a great team, starting from the sales department, the management and people in service, all great! Once again we will enjoy driving an Acura car. More
Continous explanation^^ I VISITED THER ONCE A MONTH IN A YEAR. I HAVE DECIDED the other brand IN MY MIND. I just wat to compare with Acura. PETER'S KIND SERVICE MAKE ME CH I VISITED THER ONCE A MONTH IN A YEAR. I HAVE DECIDED the other brand IN MY MIND. I just wat to compare with Acura. PETER'S KIND SERVICE MAKE ME CHANGE MIND More
Exceptional Mohammed was pleasant and welcoming. answered all my questions and made me feel at ease. His customer service skills are impeccable and I would refer Mohammed was pleasant and welcoming. answered all my questions and made me feel at ease. His customer service skills are impeccable and I would refer anyone I know to go see him if they need to go to the dealership. More
Service Experience Good service was experienced with friendly service advisor, Shab Siddique who was so helpful in solving my problems as well as to give me suggestions Good service was experienced with friendly service advisor, Shab Siddique who was so helpful in solving my problems as well as to give me suggestions and recommendations. More
Best Service Ever I came to the dealship a bit late, and told the service agent Eric if I can have the car back by 2:45pm because I need to pick up my kid from JK at 3p I came to the dealship a bit late, and told the service agent Eric if I can have the car back by 2:45pm because I need to pick up my kid from JK at 3pm. He said he can’t promise but he will try his best to help. He explained all the details to me friendly and patiently, set up my cars work order immediately, and reminded me what I should do next time, also told me the promotion of the maintenance(alignment), advised me what I should to do take care of the car since winter season is coming, asked me if I need cleaning and also shuttle service, Set up my shuttle service right away, I only waited 5mins at the waiting room for shuttle. He later provided me the update of the work status and arranged shuttle to pick me up. Finally, I have my car around 2:40pm. thank you, Eric. I will definitely come back for service next time. By the way, the new service center looks good. More
The Best Service .. From the moment you drive in .. 1st class service .. From the General Manager - Geoff, Shab my Service adviser , Parts Manager and All the staff .. Yo From the moment you drive in .. 1st class service .. From the General Manager - Geoff, Shab my Service adviser , Parts Manager and All the staff .. You all Rock!! More
Excellent work Right now is the busy season for the services center, but when I droped off my car at service centers, Mr. Dai set up my car’s work order right way , Right now is the busy season for the services center, but when I droped off my car at service centers, Mr. Dai set up my car’s work order right way , and with highest leave. Also he worked with my case overtime to help me get my car back ASAP . More
Very good The overall service experience was excellent. The service agent is prompt and friendly and provides you with an update of work status. The new deale The overall service experience was excellent. The service agent is prompt and friendly and provides you with an update of work status. The new dealership looks great. More