Acura of Thornhill

Very friendly and helpful service experience The service representative was very helpful and very friendly. He was very patient to answer all my questions and very through with my service details The service representative was very helpful and very friendly. He was very patient to answer all my questions and very through with my service details. He even helped me set up the points rewarding card which the previous service representatives never even mentioned at all. More

Excellent service I purchased my Acura RDX in 2013 at this dealership and have had service done there ever since. The person I dealt with, Shab, was always friendly, k I purchased my Acura RDX in 2013 at this dealership and have had service done there ever since. The person I dealt with, Shab, was always friendly, knowledgeable and answered all my questions with patience and clarity. The current representative I dealt with, Miguel, was equally as friendly and knowledge as Shab. More

Excellent The dealership provides a fairly good service. They are patient and know my vehicle and it’s technologies quite well. I had a good experience there. The dealership provides a fairly good service. They are patient and know my vehicle and it’s technologies quite well. I had a good experience there. More

Quick and Friendly Went in on what looked like a busy Saturday morning and was served after waiting for just a few minutes. Service was very friendly and I was well take Went in on what looked like a busy Saturday morning and was served after waiting for just a few minutes. Service was very friendly and I was well taken care of. Overall experience was excellent More

Very nice salesman Every one in the dealer is very nice Also they have very nice hospitality in the future If anyone wants to buy New or Used vehicles I will strongly re Every one in the dealer is very nice Also they have very nice hospitality in the future If anyone wants to buy New or Used vehicles I will strongly recommend.Thank you. More

Sales is average competency and service dept subpar Sales has invited us in for an early trade in. We discussed our requirements on the phone ahead of time. We were told ‘no problem’ only to find out th Sales has invited us in for an early trade in. We discussed our requirements on the phone ahead of time. We were told ‘no problem’ only to find out they couldn’t accommodate. Complete waste of time. The service department is the worst. Multiple visits to fix a problem not spotted. Weren’t prepared with part as advised in advance. Had to come back. Again, waste of time. Will not be renewing lease. More

satisfaction I bought the car from the store. They have been taking care my car for years. The car is functioning well. I believe this is connected with the good I bought the car from the store. They have been taking care my car for years. The car is functioning well. I believe this is connected with the good service they provided. Besides that, I always had good communication with the service team there. Finally, I am really satisfied that the store can provide a loan car to me during service hours,which helps me a lot. More

Rwcall for air bag inflator replacement Staff gave a polite and positive response. Return car on time and gave an external car cleaning. Provided a complimentary coffice and snack when l Staff gave a polite and positive response. Return car on time and gave an external car cleaning. Provided a complimentary coffice and snack when l am waiting. overall is a good feeling. More

My car is safer after the service This dealership always gives me great service. Their knowledge of what my vehicle requires in terms of servicing is excellent. I always rely on thei This dealership always gives me great service. Their knowledge of what my vehicle requires in terms of servicing is excellent. I always rely on their recommendations. More

Regular Maintenance Service for my Acura RDX Derek has provided excellent service during my visit to Acura North of Toronto for the maintence service. He was really patient and friendly to accomm Derek has provided excellent service during my visit to Acura North of Toronto for the maintence service. He was really patient and friendly to accommodate my additional service request. More