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Acura of Hamilton

Hamilton, ON

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29 Reviews

1515 Upper James St

Hamilton, ON

L9B 1K2

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Showing 29 reviews

April 29, 2024

Horrible customer service , went in for a tire swap, took almost 3 hours... To find out the tech broke one of the tire pressure sensors . Had to go back to get it fixed , no compensation at all from the de More

by J Bassin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emanuele Cicchetti, and left messages for Alex Gravili
February 21, 2024

The customer service at acura of hamilton was AMAZING. The staff was fantastic and a real joy to deal with! More

by carbuyer11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Sam, Matt
October 23, 2022

We have been customers of Acura of Hamilton since 2005. we have always been very pleased with the treatment we received over the years. Wouldn’t go anywhere else. We purchased a new 2022 RDX A-Spec in Decem More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not know anyone
January 12, 2022

Had an excellent experience dealing with Brandon. Got a great RDX in excellent condition. Would highly recommend this dealership. Very friendly staff all around. More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
November 26, 2021

Great dealership service receptionists is great understanding and friendly service is always fast and reliable More

by Jordanrodney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie
October 06, 2021

I purchased the RDX and worked with Brendan who was extremely helpful, informative, knowledgeable and was not pushy. I will be referring Brendan, as well as Acura of Hamilton, to friends and family who More

by Robyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan
October 13, 2020

Acura of Hamilton Service department once again has done an over the top job with our vehicle, a big thank you to the service manager Chris Bolton for getting us in quickly, Adam Groot for quickly getting t More

by Shelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bolton Adam Groot, Mike Cowen
September 15, 2020

I recently purchased my second Acura from Acura of Hamilton and, again, I received outstanding service. My dealings with Julia were exceptionally professional and a pleasure to experience. I highly re More

by Brock
Recommend Dealer
Yes
Employees Worked With
Julia
July 20, 2020

The best ever! I am so unbelievably happy with my new car and the experience I had thanks to Julia! Thank you so so much More

by Michela Peterson
Recommend Dealer
Yes
Employees Worked With
Julia, Aliene
June 18, 2020

Excellent service. Working with Julia was a pleasure. I have had my 2017 RDX serviced at Acura Hamilton and decided to renew my lease with them for my 2020 RDX. Julia wa More

by jackbenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia, Aileen
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