Abbotsford Volkswagen

Josh was great to deal with. Easy to talk to and helped us with all of the headaches we had to deal with concerning our vehicle that burnt up in our house fire. He is very good at what he does and I’ve als us with all of the headaches we had to deal with concerning our vehicle that burnt up in our house fire. He is very good at what he does and I’ve also heard this from other people I have talked to that have dealt with him. Good job josh!! More

Very good service I get it. Rohan is salesperson who provides me very true information about the Tiguan 2020. I am so happy I had a right choice now. I am So I want really appreciate for the service I g provides me very true information about the Tiguan 2020. I am so happy I had a right choice now. I am So I want really appreciate for the service I got More

Polite and helpful staff. Very happy with my purchase and the purchasing process. I would not hesitate to recommend going to Abbotsford Volkswagen for your next vehicle. and the purchasing process. I would not hesitate to recommend going to Abbotsford Volkswagen for your next vehicle. More

VW made sure I was completely comfortable while making my decision on my Atlas. My salesman was very informative and walked me through all the details the Atlas possesses. I left completely satisfied with my decision on my Atlas. My salesman was very informative and walked me through all the details the Atlas possesses. I left completely satisfied with my decision and with how I was treated. It took me a long time to come to a decision and I thank my salesman for being patient and respectful! I love my new vehicle!! More

Into a Golf R and STOKED! I recently leased a brand new 2019 Golf R at Abbotsford Volkswagen. My lease was coming due on my 2016 Golf GTI in September 2020, so I wanted to see I recently leased a brand new 2019 Golf R at Abbotsford Volkswagen. My lease was coming due on my 2016 Golf GTI in September 2020, so I wanted to see if there were any Covid-19 deals to be had to get into another VW before my lease expired. I was recommended to see Melissa Jakoby. I met up with her and Rohan Chahal. They let me test drive the Golf R that I specifically wanted. Afterwards we spent a couple hours together making the deal happen. They were very informative, helpful and accommodating in order to get me out the door with the car I wanted, along with great payments. Thanks to August, Ian and Cole for their insight and expertise when they were called upon to help as well. I highly recommend this location and the staff working there. They're a great team, knowledgeable and they all made a very good impression with my experience there! - RVP More

Rohan was extremely nice and very helpful throughout our entire experience at Volkswagen. He made sure all our needs and wants were accommodated. Very happy entire experience at Volkswagen. He made sure all our needs and wants were accommodated. Very happy More

Saw the car I wanted on the internet. Messaged Rohan. Came in with my son to look at the car. Went home with the car that I really wanted. Your team was awesome!! Will have no hesitation to recommend all Came in with my son to look at the car. Went home with the car that I really wanted. Your team was awesome!! Will have no hesitation to recommend all of you. Could not have been a better experience. Thank you all!!! More

Friendly Staff Friendly greeting from Kaitlyn, introduced to a salesperson to see the selection of used cars and check trade in value. Forget who the salesperson is Friendly greeting from Kaitlyn, introduced to a salesperson to see the selection of used cars and check trade in value. Forget who the salesperson is More

Nick was a pleasure to work with. I went into the dealership knowing exactly what I wanted and let Nick know that from the get go. He was very respectful and helpful and didn’t try to up-sell me some dealership knowing exactly what I wanted and let Nick know that from the get go. He was very respectful and helpful and didn’t try to up-sell me something I didn’t need. OI would highly recommend VW Abbotsford to any friends and/or family members searching for a VW. More

Justin gives this appearance of being caring and professional, but I did not experience this at all. Justin lacked knowledge regarding the vehicle we had purchased, and this reflected during negatio professional, but I did not experience this at all. Justin lacked knowledge regarding the vehicle we had purchased, and this reflected during negations as Justin remained silent as the sales manager did all the negotiating Additionally, Justin was not truthful when I asked how long his dealership had owned the vehicle of interest. However, most of my concerns came after the sale was made. I asked for a second key for my 2018 purchase and this process took 2+ months as Justin appeared disinterested in helping me. I found that I was the one asking for updates and followups regarding the status of the additional key as Justin failed to provide professional customer service. Eventually, it got to the point where Justin failed to return my message, and therefore I had to phone the dealership myself and speak with a manager directly. This is based on my own experience, but I would not refer Justin or this dealership. More