Abbotsford Volkswagen

My husband and I bought VW Golf at the Abbotsford VW dealership. Both of us didn't have a set mind on what car exactly we wanted, so we shopped around the Abbotsford Auto Mall. We could 100% say that dealership. Both of us didn't have a set mind on what car exactly we wanted, so we shopped around the Abbotsford Auto Mall. We could 100% say that best and most professional service we received at VW. Upon arrival we went to look at cars and Virinder came out to help us. He was not pushing, nor rushing, he was not trying to sell. He was super helpful in hearing our needs and offering a couple cars that we could take for a test drive. And most importantly for myself - he was quick. He answered questions quick, set up a test drive quick. As all people are super busy these days, time is most valuable. Well, Virinder saved us A LOT of time. He was very sincere. Not the typical "sales" person people have in mind. I would also like to mention and give our biggest thanks to Mel. She was very kind and made us a VERY VERY good deal on an almost brand-new VW Golf. Overall, this was a very good experience and the reason for 4 starts and not 5 has nothing to do with the sales department. We had some problems with financial department making a mistake that made our experience a bit unpleasant. In total, if you want a quick, reliable, positive, money saving experience I would say Virinder is the guy to go to. More

Virinder went the extra mile in service! Followed through with any concerns I had & was very professional & cordial! One of the best experiences I’ve had in making an important decision! Wo Followed through with any concerns I had & was very professional & cordial! One of the best experiences I’ve had in making an important decision! Would most definitely refer his services to friends & family. Thank you! SK More

They have good collection of cars they help me to find out that car which i want out that car which i want More

Breanna in service is terrific she has helped me with all service and is wonderful service and is wonderful More

A very good experience with this membership. Their experience with customers is the very good . Their experience with customers is the very good . More

I bought a used Toyota Camry Hybrid at Abbotsford Volkswagen and am extremely happy with it. My car has been a perfect fit for everything that I wanted and hoped for. SANAV was a great salesman. Whe Volkswagen and am extremely happy with it. My car has been a perfect fit for everything that I wanted and hoped for. SANAV was a great salesman. When I mentioned any concerns, he was quick to address them with no hesitation. Very straightforward and very professional, polite and helpful with the transaction in every step of the way. Thank you!! More

I was looking for a car and i had a great experience buying one with the help of sanav singh sales person there. Thanks for your help in chosing the best one according to my family need:) buying one with the help of sanav singh sales person there. Thanks for your help in chosing the best one according to my family need:) More

The site asks if I would recommend this dealership. .. The answer is yes and no; I live less than 5 minutes away but after a myriad of issues dealing with their service department I choose to go to Mapl .. The answer is yes and no; I live less than 5 minutes away but after a myriad of issues dealing with their service department I choose to go to Maple Ridge VW for service. I would not recommend anyone go to this dealership for servicing or warranty issues, unless they like feeling patronized and gaslit. As for the sales team, I've had nothing but good experiences dealing with Yvonne! She's been super helpful, accomadating, and have had an enjoyable time looking for the right vehicle. She's not pushy, friendly, and only tries to get you in the vehicle that is right for you. 5/5 Stars for Yvonne, and sales team. 1/5 Stars for service, specifically one individual who seems to be having a bad day/month/year? Go buy your vehicle from Yvonne, then take it to Maple Ridge for servicing! More

WORST VEHICLE PURCHASE EVER! !! If I could give a negative star I would. It appears if u r not purchasing a used vehicle that is not a Volkswagen, u r a second class citizen and t !! If I could give a negative star I would. It appears if u r not purchasing a used vehicle that is not a Volkswagen, u r a second class citizen and there is no effort to retain u as a repeat customer. We didn’t drive an aggressive hard bargain and put down a pretty good deposit. But this wasn’t enough for General Sales Manager Melissa Jakoby, she wanted another pound of flesh! We where shuttled off to meet with Annujaan Karuananithy, the finance manager(?) to start the process. His main concern was selling the add one they love to push. We politely but firmly said no thanks. He then suggests we meet with insurance person while he gets paperwork ready. After a brief visit with insurance, we come back to his office to find him on the phone with Melissa(had gone home). Why I ask myself, it didn’t feel right. Two con artists, confirming the plan for the con …. or a micro manager directing her minion? He puts her on speaker, she says as a “paisanos”(Italian for people that share place of origin … she claimed she was from Italy like my husband),we would get a good deal! So low rent of her! No “paisano”, she’s a “filibustered”(shyster in Italian). Annujaan hangs up & proceeds to tell us that Melissa can’t understand why we wouldn’t buy the extended warranty …claimed they had given us such a cheap deal, insinuating that they where doing us a favour!What!! Lies! Lies! Lies! We r taking used inventory off their hands, helping to reduce costs of carrying inventory for the dealership. Seriously!! I’ve never been so offended! He proceeded to try again to sell the extended warranty. Melissa, as a women, I thought you would understand that no means no! We where not allowed to sleep on it, we had to buy right now!! I smelled a rat! If they can’t sell the same product the next day u know u r being had. I researched later. & sure enough the dealership can make up to $2,000, and they want u to finance so we would also pat interest on it! So watch your back, they have a smile on their face, but their hands fleecing your wallet!! Shout out to Honda, who made my CRV purchase and driving home in my new vehicle a pleasant & exciting experience!! After over 4 hours, we left Abbotsford Volkswagen not feeling that way. We had to shower when we got home to wash off the SNAKE OIL!! 😠☹️☹️ More