
Abbotsford Volkswagen
Abbotsford, BC
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Bought from their used inventory - assisted by Vishal Arora. He, and his team, really went the extra mile to make me a happy customer - and met me on terms I could leave happy with. I am really enjoying Arora. He, and his team, really went the extra mile to make me a happy customer - and met me on terms I could leave happy with. I am really enjoying my purchase, and would buy from them again! Thx Vishal for all your help! More
Had a great experience with Abbotsford VW - thanks to Vishal(s) and the rest of their team. Vishal accomodated me to a place in my own comfort zone, and conditions - really made the deal work for me. Was Vishal(s) and the rest of their team. Vishal accomodated me to a place in my own comfort zone, and conditions - really made the deal work for me. Was a great experience - thx Buddy! More
Virinder was amazing and he really helped me in getting my car and he is having outstanding selling skills and he is very knowledgeable and smart. Would love to refer him for his excellent knowledge and cu my car and he is having outstanding selling skills and he is very knowledgeable and smart. Would love to refer him for his excellent knowledge and customer service More
VW Abbotsford only has good customer service till the sale has been finalized. I bought a new 2023 Altas on feb 18th. Shortly after that vehicle started having issues for which l call sale manager Richar sale has been finalized. I bought a new 2023 Altas on feb 18th. Shortly after that vehicle started having issues for which l call sale manager Richard who no longer worked there but kind enough to pass on the message and l myself called the service dept and left 2 messages and a couple with the reception desk and last message left was March 17th and haven't heard from anyone from VW Abbotsford and today is April 6th but l did hear from Richard called few days ago just to see if all my vehicle issues were taking take care. VW Abbotsford claims to have the best customer service team, but when l was in the process of buying the vehicle any time l had a question l would get instant call back. VW Do Better For Your Customers. More
Carson was extremely accomodating when we purchased a used RAV4 from the dealer. He has a quiet and courteous demeanour, but certainly knowledgeable. Thanks for helping my daughter out when she needed it used RAV4 from the dealer. He has a quiet and courteous demeanour, but certainly knowledgeable. Thanks for helping my daughter out when she needed it Carson. More
I purchased a Mercedes’ sprinter here for $120,000 and dealt with Sanav Singh (Sam) and manager Jeffrey Nelson. I was under the impression the vehicle was in excellent condition as was stated in the ad. U dealt with Sanav Singh (Sam) and manager Jeffrey Nelson. I was under the impression the vehicle was in excellent condition as was stated in the ad. Upon arrival home I noticed extensive peeling on the lower panels of the vehicle. I have been in contact with the dealership over the past two weeks but there has been no resolve. I am incredibly discouraged and disheartened by the service provided here. I am already having to put money into this vehicle immediately after purchase. I have dealt with multiple dealerships over the years and this by far the poorest service. Think carefully before shopping here. More
Very quick and easy buying process. No pressure from sales team, we knew exactly.what vehicle we wanted and made the process very fast. No pressure from sales team, we knew exactly.what vehicle we wanted and made the process very fast. More
Amazing customer service by both sales and the service team. If you want to save your time and money, contact Sam at volkswagen abbotsford. If you want to get any kind services done on your vehicle contac team. If you want to save your time and money, contact Sam at volkswagen abbotsford. If you want to get any kind services done on your vehicle contact Karan at services counter. I had an amazing experience working with both of them. Sam understands the needs of his clients and works in favor of his guests to satisfy their needs. Karan, who works at services, provides top notch advice for your vehicles. More
My husband and I bought VW Golf at the Abbotsford VW dealership. Both of us didn't have a set mind on what car exactly we wanted, so we shopped around the Abbotsford Auto Mall. We could 100% say that dealership. Both of us didn't have a set mind on what car exactly we wanted, so we shopped around the Abbotsford Auto Mall. We could 100% say that best and most professional service we received at VW. Upon arrival we went to look at cars and Virinder came out to help us. He was not pushing, nor rushing, he was not trying to sell. He was super helpful in hearing our needs and offering a couple cars that we could take for a test drive. And most importantly for myself - he was quick. He answered questions quick, set up a test drive quick. As all people are super busy these days, time is most valuable. Well, Virinder saved us A LOT of time. He was very sincere. Not the typical "sales" person people have in mind. I would also like to mention and give our biggest thanks to Mel. She was very kind and made us a VERY VERY good deal on an almost brand-new VW Golf. Overall, this was a very good experience and the reason for 4 starts and not 5 has nothing to do with the sales department. We had some problems with financial department making a mistake that made our experience a bit unpleasant. In total, if you want a quick, reliable, positive, money saving experience I would say Virinder is the guy to go to. More