427/QEW KIA

Customer Service - 5: I had emailed and booked an appointment with Rocky Jeyam prior to my visit. I visited 427 Kia on a Saturday outside of my appointment time. Even though I was late running erra appointment with Rocky Jeyam prior to my visit. I visited 427 Kia on a Saturday outside of my appointment time. Even though I was late running errands Rocky was able to take the time to fit me in right away and discuss our vehicle. He asked me all the questions and provided every answer I needed to find the right car. He offered me a test drive and told me he had recently purchased the exact same car and gave me his insights on his personal experience. All the while there was no pressure to purchase. I had asked Rocky many questions and each time gave me a straight and quick answer. No beating around a bush or uncertain indirect answers other salesmen may provide. Quality of Work - 5: Through the answers Rocky provided and confidence he showed in them, I am confident he was honest and ontop of each step of the process of the vehicle purchase. Friendliness - 5: Very friendly. No pressure. Price - 5: Best price out there, pre-negotiated before we even met. Rocky beat out another dealer. I am 100% confident I got the best price possible. Overall Experience - 5: I am very happy with my purchase and would recommend dealing with Rocky and 427 Kia to anyone looking for any vehicle. More

It was easy amd pleasant dealing with Rocky from start to finish. Rocky is there for the Customer first, he will do all he can to get you the best deal. We felt very comfortable working with Rocky and look finish. Rocky is there for the Customer first, he will do all he can to get you the best deal. We felt very comfortable working with Rocky and look forward to our new car. More

They misrepresent vehicles and lie. They claim they are doing you a favour then ask for money for gas on delivery. If yu see a used car being sold by this dealership, it could be a scam. When they tell you doing you a favour then ask for money for gas on delivery. If yu see a used car being sold by this dealership, it could be a scam. When they tell you its actually a private sale, then you know you are being scammed. More

We bought our new 2013 Kia Optima LX from this dealership. We went in without knowing which car to buy and was only in to get more information about the cars that would fit our needs. We told him dealership. We went in without knowing which car to buy and was only in to get more information about the cars that would fit our needs. We told him our needs and Rock showed us a few cars that would suit us well. He wasn't pushing us like other salesman from other dealerships. Our experience with Rocky was extremely positive, he did everything to make us happy with our purchase, from negotiating to the vehicle search to final delivery. He made the whole purchase sail through nice ans easy. I would definitely come back for my future car from him again. More

427 QEW Kia definitely puts customers first. We knew exactly what car we wanted and the staff did everything to make us happy with our purchase, from negotiating to the vehicle search to final delivery. exactly what car we wanted and the staff did everything to make us happy with our purchase, from negotiating to the vehicle search to final delivery. Andrew is a first-class sales professional. He listened to our needs and made us feel comfortable. He was knowledgeable and honest and very easy to work with. The black-on-black 2013 Kia Rio SX 5dr is amazing! We couldn't get close to our must-haves in other makes and models without going over budget, but this car had them all and more as standard features (rear view camera and 17" rims are my favourite appointments so far). Overall, I'm thrilled with our car and happy to recommend 427 QEW Kia. More

From first visit/contact, Rocky was friendly and sincere. It was clear he was most interested in providing excellent service and a pleasurable experience rather than focusing only on the sale. He and the res It was clear he was most interested in providing excellent service and a pleasurable experience rather than focusing only on the sale. He and the rest of the 427/QEW team went above and beyond to offer the best deal and made every effort to make sure I was satisfied with not only my purchase but the overall experience. I would definitely recommend this dealership and Rocky in particular to anyone looking for a new car. I will be back when it's time for my next car! More

We bought our new Kia Optima form this dealership. Rocky was extremely helpful and friendly. He met our every demand despite our ever growing wish list. He gave us an awesome deal. He was very patient with was extremely helpful and friendly. He met our every demand despite our ever growing wish list. He gave us an awesome deal. He was very patient with us as we hesitated about options, accessories, and car colour, even when we decided to change our choice after we had paid the deposit on the vehicle. It was very refreshing to work with a salesman who truly advocates for the customer. He retuned all our calls and responded to his email promptly. He was is professional and courteous. This dealership is extremely busy and it is remarkable that they are able to provide individualized customer care despite the high volumes. That said, they could probably do even better if they hired more staff. More

I would like to thank Nav and Andrew for their assistance and expertise in making my experience with Kia a pleasurable one. I came to you with a less than typical scenario - ending a lease early with anothe and expertise in making my experience with Kia a pleasurable one. I came to you with a less than typical scenario - ending a lease early with another model/dealer and leasing a new Forte through Kia – and while there may have been a few unforeseen bumps in the road (not unusual given the circumstances), I walked away a very happy customer and have you to thank for that. You were professional throughout and very pleasant to deal with. I had been negotiating with a number of different dealers regarding the leasing of a vehicle and I sought you out, and am most pleased with that decision. Look forward to seeing you all again when I drop by for service!! Thanks again :) More

We recently purchased a 2012 Kia Rondo EX from Rocky at 427/QEW Kia. We tried a number of different models from different dealerships, but the price, warranty and overall bang for buck from Kia could not b 427/QEW Kia. We tried a number of different models from different dealerships, but the price, warranty and overall bang for buck from Kia could not be beat. In terms of service, Rocky was friendly, knowledgable, professional and accomodating. It truly felt like he had our best interests in mind. We would not hesitate to recommend Rocky and 427/QEW Kia to others and we look forward to working with them again in the future. More

Our experience with Rocky and Nav was extremely positive. We had a very limited time during the first visit to see an Optima due to our own schedule. Rocky was very helpful and provided us with great infor We had a very limited time during the first visit to see an Optima due to our own schedule. Rocky was very helpful and provided us with great information about the Optima LX. We returned a few days later with our kids to ensure the vehicle was suitable for all of us and again had a great experience with both Nav and Rocky. We specifically wanted the LX so we could get a manual transmission but since they are few and far between, Nav and Rocky made special arrangements with our purchase agreement so that if we didn't like how the manual behaved once we test drove one, we would not be held to the arrangement/purchase. It took a few days to get our chosen car in due to a lack of supply and unfortunately our chosen colour for that model was no longer available, but later that same week we were able to take a long test drive with the manual transmission and fell further in love with the car. We had a great experience thanks to Nav and Rocky and absolutely love our new Optima LX. Even though they were both very busy, we were never rushed. They gave us a very fair price for our trade-in as well. More