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417 Nissan

Ottawa, ON

4.5
533 Reviews

1599 Startop Road

Ottawa, ON

K1B 5P5

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533 Reviews of 417 Nissan

January 25, 2017

All talk no action Brought forward legitimate issues with false commitments during the sale, service, and collision centre. No interest in addressing or resolving the i More

by Integritybuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Edwards, Jena Nickless, Scott Noseworthy
Feb 02, 2017 -

417 Nissan responded

Thank you for taking the time to write a review of our dealership. I apologize if your recent experience was unsatisfactory. Feed back of any kind positive or negative can always help any business grow. As the General Manager of 417 Infiniti Nissan, I would like the opportunity to help resolve what ever issue you may have with the dealership. Please contact me directly and I would be more then happy to discuss with you further. My ultimate goal is have all of our customers happy and satisfied with 417 Infiniti Nissan. Again, thank you. . Kindest regards, Chris Edwards

Feb 02, 2017 -

Integritybuyer responded

Chris, I did provide you the opportunity to resolve this issue when I sat with you in your office to bring he issues to your attention. Now that this issue is public, you are showing a willingness to address this issue that you failed to show at that time. Consider the opportunity to resolve the issue as unfortunately wasted. I suppose your next opportunity is with your next customer, not me.

January 11, 2017

Honest, straight forward and dependable I went to 417 Infiniti to look at leasing options after 2 dealers told me I couldn't finance a 2014 Qx60 due to short credit history. Nassri gave me t More

by Simple driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nasri Dagher, Patrick Laroche
January 03, 2017

Excellent customer service Was extremely grateful to have received such great customer service, during my first visit to this dealership. My service advisor, Codey, was knowledg More

by Happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Codey
November 16, 2016

Excellent Customer Experience Worked directly with Hubert Estey and Chris Edwards to solve a service issue. Hubert went above and beyond to ensure I was taken care of. I was dealt More

by DragonsDen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Edwards, Gordie Tam
September 14, 2016

Great technician He fixed everything to my satisfaction. He took time to explain to me what he did to fix the problem. Top quality service in the language of my choice More

by Happy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jack Lin
July 22, 2016

Repeat Buyer Purchased a 370Z and I have to say I was very happy with the transaction, Chris took care of my needs and ensured everything went smoothly. I added le More

by MarchGroupBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Edwards
June 07, 2016

We leased 2 cars in the same week! Sales Consultant, Elie Aboumoussa, and Sales Manager, Boris Radojicic, were great to work with, and they made our buying experience enjoyable. They we More

by Sal Sabbagh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boris Radojicic, Elie Aboumoussa
June 05, 2016

Ziad Mezher Incredible service !! 417 Nissan made this process extremely simple for us. We knew what we wanted !! Nasri executed what we asked for in the most pro More

by Ziad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elie Aboumoussa, Nasri Dagher, Wali Haseeb
June 02, 2016

Amazing Experience My wife and I was very impress with 417 Nissan / Infinity the team is amazing and we felt no pressure and great environment. I want to take this oppor More

by Mathieu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boris Radojicic, Chris Edwards, Elie Aboumoussa, Patrick Laroche, Uy (Wii) Ho, Wali Haseeb
March 01, 2016

Amazing Service and Friendly Environment This was by far the best overall car shopping experience ! From the moment we walked in 417 immediately greeted us with joy. (Nasri) our salesman who More

by Frankie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nasri,Boris,Wali,, Boris Radojicic, Nasri Dagher, Wali Haseeb
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