401 Dixie Kia

BEYOND AMAZING Hello, I normally do not write reviews, however after getting my new car from 401 Dixie Kia I had to let the world know how amazing they are. Eric Hello, I normally do not write reviews, however after getting my new car from 401 Dixie Kia I had to let the world know how amazing they are. Eric and Katie have the most amazing and wonderful staff. The show room was beyond amazing and the professionalism and care was top notch. I would recommend everyone to check them out! More

Worst Customer Service After fighting for over a month about rust on my two year old Kia, it was finally approved to be covered under warranty. Had appt. booked for a Monda After fighting for over a month about rust on my two year old Kia, it was finally approved to be covered under warranty. Had appt. booked for a Monday morning and was told they need my car for four days. Show up Monday morning and there is no record of my appt or any work order. Service manager was off sick and no one knew anything she was working on. Left with my car. Was called later to bring it back in! Friday afternoon get a call that my car is back from the body shop and to come pick it up. Said there were other issues that needed to be looked after i.e. two mouldings that were ordered about five weeks ago and all the other marks all over my car were to be "polished" out (because they refused to admit that they were all rust marks). I was politely told they don't have time to finish my car and I would need to bring to bring it back once the mouldings were in. Argued with them again that they had my car for a whole week and know you don't have time to finish the work order. and even argued with Katie, one of the new owners, who in the same conversation told me my car was there and then said my car should be back in an hour. This place doesn't know how to run a successful business. I will never ever take my kia back there for service and I'm so disappointed in Kia I am ready to trade the car in for a Honda! More

Amazing experience We bought our first Kia last year from Amit at 401 Dixie Kia. He was so great and easy to work with that when we needed a second vehicle, I knew I wou We bought our first Kia last year from Amit at 401 Dixie Kia. He was so great and easy to work with that when we needed a second vehicle, I knew I would be going straight back to Amit to see what we can work out. We are going on a mat leave so we wanted to keep the second payment as low as possible. Amit gave us a great deal and he definitely makes the process of buying a car, which can be a little intimidating at times, very effortless and comfortable. It was an extreme pleasure to work with him. The entire staff at 401 Dixie Kia are very friendly and everyone seems to help each other and support one another which creates a great atmosphere. I would recommend Amit and 401 Dixie Kia to everyone that would like to get a great car for a great price from a great and reliable place that will also care for your concerns even after the car has been purchased. We are really enjoying our 2013 Kia Sportage and our new addition 2014 Kia Rio. Thank you Amit and 401 Dixie Kia! More

very good experience Shopped around diligently and ended up calling this dealership while on a fishing trip. By the end of the trip we had our Optima. Ask for Sunil, he wa Shopped around diligently and ended up calling this dealership while on a fishing trip. By the end of the trip we had our Optima. Ask for Sunil, he was very helpful and accommodating during the entire process. More

Nice environment with even nicer people. I would highly recommended Marcus,who went extra miles to satisfy our car needs. We are planing to get another car from him.Thanks Marcus. I would highly recommended Marcus,who went extra miles to satisfy our car needs. We are planing to get another car from him.Thanks Marcus. More

Friendly, professional & nice people I was looking for a good car deal and a friend of mine recommended visiting this dealer. The sales person Amit was such a wonderful help to work out a I was looking for a good car deal and a friend of mine recommended visiting this dealer. The sales person Amit was such a wonderful help to work out an excellent deal to accommodate my budget with comfort of getting a very nice car. The Sales staff is very friendly and helpful, both Amit and his manager Sky provided such a terrific service and accommodated my requests. I recommend others to visit this dealer to have a worthwhile experience when purchasing your KIA vehicle. More

Got me exactly what I was looking for. Walked me through the whole processed buying my first car. Friendly, professional, honest. Would recommend this dealer to anyone looking at a Kia. Ask Walked me through the whole processed buying my first car. Friendly, professional, honest. Would recommend this dealer to anyone looking at a Kia. Ask for Sunil. More

nice cars and nice people i walked into Kia at 401 dixie looking for a car after talking with Sales man Amit Sharma i new that this was the car i wanted and this was the place i walked into Kia at 401 dixie looking for a car after talking with Sales man Amit Sharma i new that this was the car i wanted and this was the place to get it from also the manager Robert great guy cool personality if there was more people like them working at Kia im sure everyone would be driving a Kia. also would like to say due to both Amit and Robert"s hospitality i have already told some of the friends that are looking to get new cars to go to 401 Dixie Kia More

Friendly, honest, no hassles and excellent product knowledge What an incredible family environment with no "closed door" shenanigans. Seeing the two owners of the dealership, Eric and Katie, have their office r What an incredible family environment with no "closed door" shenanigans. Seeing the two owners of the dealership, Eric and Katie, have their office right in the main showroom and approached me directly. The finance people were phenomenal and explained everything. I was never at any point wondering what was going on with my purchase. Extras were thrown in with pleasure by the salesperson. Thank you Kia. I used to be a Subaru person until I met you. More

High quality service, the folks work hard! I originally visited 401 Dixie Kia due to really bad reviews about, and a not-great experience with, my local dealership. I received a quote I was ho I originally visited 401 Dixie Kia due to really bad reviews about, and a not-great experience with, my local dealership. I received a quote I was hoping to beat. Although I ended up returning to my local dealership due to price point (being a student, cost is number one), I must say I was incredibly impressed with the personal, professional service I received at 401 Dixie. Far, my salesperson, worked extremely hard for 4 HOURS trying to find ways to push the price lower for me, bringing in managers Sky and Robert for assistance, clarification and ideas. The receptionist was extremely welcoming and took a lot of initiative making sure my needs were met before I even thought of asking for anything (e.g. water, coffee). The rest of the team were the same. While the staff appear to enjoy working at the location and with each other, high quality professionalism is maintained at all times. I very nearly ended up buying a quality used car here instead of the new car I was set on purchasing because I felt well taken-care of and I wanted to reward them for all their time, work and service. At any rate, I bought my new Kia elsewhere and I am loving it. I am hoping to stop by for service here in the future as I hear very good things about their service department and I would love to bring my business here when possible. These folks care about your needs, and they follow up well. I look forward to transactions in the future. -Elaine More