401 Dixie Kia

Very pleasant experience Friendly, courteous sales staff willing to help. No pressure tactics, no gimmicks. Complete professionals who answered every question with honesty and Friendly, courteous sales staff willing to help. No pressure tactics, no gimmicks. Complete professionals who answered every question with honesty and listened to my concerns and addressed them promptly. Great customer service. More

Great customer experience! We've seen many dealers, but their customer service was far the best. They are customer focused, very professional and knowledgable. We would definite We've seen many dealers, but their customer service was far the best. They are customer focused, very professional and knowledgable. We would definitely recommend them to anyone. More

Take the time to know your customers! I purchase a vehicle with a faulty door issue upon purchasing the suv I showed the sales rep the issue and he stated they will take care of it, shortl I purchase a vehicle with a faulty door issue upon purchasing the suv I showed the sales rep the issue and he stated they will take care of it, shortly after the purchase he left an I spoke to a service tech and he stated they cannot repair something unless its fully broken. So I left it long behold as soon as the truck crossed 113km the handle broke and they refuse to repair the issue. Wanted to charge me upwards of $500 for labor & parts when I was also told factory warrant goes up to 5yrs or 120km whichever hits 1st. So I was seeking the cheapest fix ask what would it cost for extended warranty that covers all this, got called into the office with empty promises and wasted my time, they go we can get you into a 2016 Sportage for the same payment and then you won’t have to worry about all this stuff. I’m all happy, thinking it’s such a good offer. Called me in talk a bunch of things all customer wanna hear then got a call a week after stating, I can get you a much lower interest rate and put you into a 2014 Kia Optima (xxx) I went from a SUV to a crossover and now a sedan. Any my door was still broken. Had to take it elsewhere to get repaired for half the cost. The last email I have from these very inefficient people was “let me look into this and get back to you” What a place, I will never go back there for repairs or to purchase anything. Both Katie and Eric have poor customer service skills, I’ve been in the dealership numerous times and they look at customers as something they step in and they treat people the same way also. More

Enlightening! ;0) As life is a journey what many of us indeed crave subconsciously is a heart warming experience, and at 401 Dixie KIA that is what I received. Thank As life is a journey what many of us indeed crave subconsciously is a heart warming experience, and at 401 Dixie KIA that is what I received. Thank you Amit Sharma, Nav Gill & Ashir Mahmood, a great team!!. Thank you kindly for wonderful service. Thank you for the best Cappuccino, for meeting and exceeding the buying needs of my desire, for laughter and love. You are all stars and I am so pleased with "Angelica" my 2016 Kia Forte, the tinted windows and automatic start will keep her cool in the summer and warm in the winter. Keeping her owner Happy! Win Win for us all :0) Thank you to all the staff at 401 Dixie KIA for an unforgettable awesome experience! Merry Christmas. Amanda Beety Peace <3 More

What an amazing experience! My wife and I were very impressed with the level of service we received. Andrew our sales person was extremely helpful and professional. He answered My wife and I were very impressed with the level of service we received. Andrew our sales person was extremely helpful and professional. He answered all our questions and we felt very comfortable dealing with him. Nav & Robert were amazing too, they made us feel so welcomed at the dealership. Lorraine the receptionist made sure my kids were well taken care off while my wife and I looked at the cars. Thanks Lorraine!!!!!....my kids loved the hot chocolate. Kate & Eric, you have a great team working for you. We will recommend the 401 Dixie Kia to all our friends. David & Sheron Lobo More

excellent service! My husband and I are very happy with the service Amit provided. He was knowledgeable, friendly and no pressure with his approach. We would be happ My husband and I are very happy with the service Amit provided. He was knowledgeable, friendly and no pressure with his approach. We would be happy to purchase a Kia again and look forward to having Amit as our primary car contact as we enjoy our new car. More

Amazing service! 401 Dixie KIA provides you with a warm friendly environment while looking to purchase a vehicle. From when you enter the facility to when you leave, y 401 Dixie KIA provides you with a warm friendly environment while looking to purchase a vehicle. From when you enter the facility to when you leave, you a provided with the best in customer service. More

Another great experience! I bought my 2nd Kia from Amit Sharma, which was once again, a worry free experience! Amit was very open about the cars I looked at and kept my budget I bought my 2nd Kia from Amit Sharma, which was once again, a worry free experience! Amit was very open about the cars I looked at and kept my budget and comfort level in mind, while advising on the best fit. I bought a 2013 Kia Forte Ex. It runs smoothly and I am happy I trusted Amit's suggestions yet again! I highly recommend Amit Sharma at Dixie Kia and have told all my friends and colleagues to trust him with their next car purchase! More

Amit Sharma Excellent Service Thank you Amit for a wonderful and excellent service. My daughter and I are both enjoying our KIA Soul. Although we where late to pick up our car and Thank you Amit for a wonderful and excellent service. My daughter and I are both enjoying our KIA Soul. Although we where late to pick up our car and your office was about to be close you did wait for us, and I must say a big thank you again for taking the extra time to accomodate us. Great job again Amit Sharma. More