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Byers Mazda
Columbus, OH
683 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed..
We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 683 reviews
May 20, 2024
Sales person was timely, helpful and ended up offering a good price for the car good price for the car More
by unicoded
Employees Worked With
Helpful 
Verified CustomerMay 17, 2024
My purchase experience was very good. Polite, knowledgable, attentive staff. Very clean and modern environment. Buying process was very easy. Purchased a slightly used vehicle instead Polite, knowledgable, attentive staff. Very clean and modern environment. Buying process was very easy. Purchased a slightly used vehicle instead of new, which was not planned, but it’s a beautiful car. There appears to be an in-vehicle communication issue discovered by the MyMazda app for which I need dealership service. I’m not concerned as service reviews are glowing. However, there’s currently a two-week wait time for a loaner and I cannot be without a car, so I have to wait two weeks for service. They offer shuttle service within a 10-mile radius, but that’s a last resort for me. Customers should be able to get a loaner at service time if the service is estimated to take 2 hours or more, or if length of service is unknown. I’ve never worked with a car dealership in the past where getting a loaner (even for a fee) was a problem, so I’m surprised about this. But it’s my only issue with Byers so far. More
by Rod P
Employees Worked With
May 15, 2024
This is only the fourth new vehicle I've bought in the last 30 years, and the Byers experience was by far the best! Paperwork is always a pain, but Josh made it as easy as possible. Russell delivered the last 30 years, and the Byers experience was by far the best! Paperwork is always a pain, but Josh made it as easy as possible. Russell delivered the vehicle and went above and beyond to ensure a great experience. My wife had purchased another new Mazda last year (from another dealer) and never got a hands-on setup session, and also had a small paint blemish from the factory. Russell took the time to teach her how to configure advanced features on her vehicle, and was such a boy scout he even had the right color of paint to fix it on the spot! I've got a teenager that will be buying her own car in a year or so, and as a dad, there is only ONE place I will send her! Thank you for customer service done right. More
by DanO
May 12, 2024
The staff here at Byers Mazda is the absolute best. Mr. John Bechtel helped me lease a new vehicle and helped so much along the process. I would easily recommend and continue my patronage here! Mr. John Bechtel helped me lease a new vehicle and helped so much along the process. I would easily recommend and continue my patronage here! More
by alects
Employees Worked With
May 10, 2024
Michael was great to work with as well as the rest of the staff at Byers. staff at Byers. More
by brian-weber
Employees Worked With
May 06, 2024
John Bechtel is the reason i wouldn't go anywhere else. Very easy to deal with, no pressure. Very easy to deal with, no pressure. More
by Bill Roberts
Employees Worked With
