BMW Toronto

June 17, 2020

"Brought a vehicle I was considering purchasing in for a..."

Unclemags

Brought a vehicle I was considering purchasing in for a preinspection ($365+tax) and undercarriage check ($175+tax). I received a text at noon for the invoice to pay the bill and after I did, I called in to ask about the results and what the verdict was. Was immediately met with rudeness by the service advisor Rizwan acting like it was extra duty for him to go over what was done and checked on the vehicle. He told me just to look at the invoice which he scanned to me half blurry. Wow.. Ive been going to BMW dealerships in Vancouver and Calgary for over a decade and never had this sort of unprofessional treatment by any staff or service advisors. My bill I paid was $630 and all I got out of it was bad service and I would NOT recommend taking your car into BMW Toronto for any service.

Employees Worked With
Rizwan Meghji