I grew up in Rutland County, I have always had a passion for vehicles and enjoy talking to people so naturally I ended up in the car business. Growing up in a small town taught me how important it is to take care of people because your word and reputation mean everything. When I am not at work you can catch me outdoors no matter what the season whether its fishing, hiking, or even snowmobiling. Love being a Vermonter.
Read moreDealership Experience
5 yrs, 7 mos
Industry Experience
9 yrs, 4 mos
Languages Spoken
English
63 Reviews
Write a Review63 Reviews of Zack Roberts
November 02, 2024
Wonderful experience from start to finish. Couldn't be happier. Great deal , extremely friendly staff. Couldn't be happier. Great deal , extremely friendly staff. More
Other Employees Tagged: Celeste DesRosiers, Bill LaBonte
August 25, 2024
Nathan, Zack, Celeste and the team at Ford were excellent! Nathan was very responsive to correspondence leading up to our trade in for a new lease. The dealership was clean and professionally org excellent! Nathan was very responsive to correspondence leading up to our trade in for a new lease. The dealership was clean and professionally organized. Staff were friendly and engaging. Nathan worked with me on a schedule to remove my old Berliner from my lease return a few days after our transaction. This really saved me some time. Thanks again and I look forward to working with you again in the future. More
Other Employees Tagged: Celeste DesRosiers, Nathan Wardwell
July 21, 2024
Michael Stock was a pleasure to work with, he helped us get into the exact car we wanted. get into the exact car we wanted. More
Other Employees Tagged: Abigail Heck , Michael Stock
July 17, 2024
While I worked with Joe M. from Heritage Toyota as my salesmen, I was financed on the Ford side with some rockstars who got me approved. Joe knew my financial situation and get from Heritage Toyota as my salesmen, I was financed on the Ford side with some rockstars who got me approved. Joe knew my financial situation and getting approved was something I was incredibly nervous about. While I worked with Theresa M to go over all the financials, Abbie H. was the one who did the leg work to get me approved and I wanted to shout her out and thank her for taking care of it all!! Theresa was amazing to work with, I can't stress enough how easy it was to go through paper work where I truly did understand all the information. She is direct, thorough, and immensely knowledgeable. The whole process was so seamless and stress free, and I know when it come the financing portion as a whole, it tends to not be. The folks at Heritage Toyota and Ford really do care for their clients and strive do right by them. I also appreciated the sales manager Zach R. coming over to ask how things went I told him how awesome the experience was and that I really couldn't be any happier with how things went. I really appreciate all the help from everyone and you really should consider Heritage as your next place to buy a car from, you WILL NOT regret it! More
Other Employees Tagged: Abigail Heck, Theresa Moss
July 16, 2024
Bill helped make buying a new Bronco a stress-free experience. He was very supportive throughout the process, and his knowledge and expertise were obvious and impactful. I appreciated Zack's involvem experience. He was very supportive throughout the process, and his knowledge and expertise were obvious and impactful. I appreciated Zack's involvement in the sale too. Celeste patiently explained the details and options from the financial services perspective, and offered great insights and guidance. She made the closing process pleasant and simple. Thank you all! More
Other Employees Tagged: Celeste DesRosiers, Bill LaBonte
July 08, 2024
They were great very knowledgeable about their vehicles great people too work with Theresa moss bill labonte great people too work with Theresa moss bill labonte More
Other Employees Tagged: Bill LaBonte, Theresa Moss
June 22, 2024
Stephanie was great to work with. No pressure and answered all of my questions. I would rate her 5 stars. It was nice to have a female salesperson. No pressure and answered all of my questions. I would rate her 5 stars. It was nice to have a female salesperson. More
Other Employees Tagged: Abigail Heck, Celeste DesRosiers , Stephanie Ducharme
June 04, 2024
Stephanie was absolutely amazing throughout our experience. From the start, she greeted us at the door and was extremely helpful throughout the entire process. As a young woman buying her first car experience. From the start, she greeted us at the door and was extremely helpful throughout the entire process. As a young woman buying her first car, I was a bit nervous going into a dealership. Stephanie was very understanding and friendly, and she worked very hard to make sure I got the car I wanted. Throughout my experience, I also spoke with Noah, Zach, and Celeste, who were also very kind and helpful with any questions I had. Thank you so much Stephanie & the Heritage Ford Team! More
Other Employees Tagged: Celeste DesRosiers , Noah Adams, Stephanie Ducharme
June 01, 2024
Hands down best car buying experience I have ever had! Stephanie had lived many lives prior to this and understands how to listen and understand needs. We were going to the grocery store and 90 mins later Stephanie had lived many lives prior to this and understands how to listen and understand needs. We were going to the grocery store and 90 mins later drove off the lot with our dream truck registered to roll! Surprised my husband and are thrilled! Zach and Theresa brought home the deal/financing. BEST team ever, best Dealer ever, 10 Stars!!! More
Other Employees Tagged: Theresa Moss , Stephanie Ducharme
April 22, 2024
From the saleswoman to the general manager I found everyone to be professional, respectful and to the point. everyone to be professional, respectful and to the point. More
Other Employees Tagged: Celeste DesRosiers, Marc Halliday , Stephanie Ducharme