Zachary Jones
Zachary Jones at Finch Hyundai
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Zachary Jones

Service Advisor

Finch Hyundai

300 Southdale Rd E
London , ON N6C 5Y7

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4.2
14 Reviews
4.2

14 Reviews

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14 Reviews of Zachary Jones

September 13, 2024

Dealership Rating
Employee Rating

The service person zack dont know what he is doing, what diagnosed means, so disappointed ifthereis zerorate that is he deserved. Don't go to hyundai finch if you doesn't what to be robbed, go somewhere el More

by Henyo_guapito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 20, 2024

Dealership Rating
Employee Rating

Zach was my service rep this week and was great to work with. He explained work to me and gave my Tuscon a shiny free car wash wash! I was very happy with Zachs knowledgeable yet friendly service. Thx Z* More

by 4dbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John from Shuttle was awesome.kind and prompt to assist me. T.y.John. appreciated.

November 06, 2023

Dealership Rating
Employee Rating

Always enjoy dealing with Zach in the service dept. He always explains everything and goes out of his way to give great service. I would highly recommend Zach and Finch Hyundai. More

by Diane
Recommend Dealer
Yes
Nov 07, 2023

Finch Hyundai responded

Thank you for taking the time to share your positive experience with us, Diane! We are thrilled to hear that Zach in our service department consistently provides excellent service and goes above and beyond to explain everything to you. We greatly appreciate your recommendation and look forward to continuing to provide you with exceptional service in the future.

November 01, 2023

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Employee Rating

First visit Nov 1 and a five star start. Thumbs up to the shuttle car guy, the car prep guy and Zach who was our service advisor. We moved here from Newmarket and only mistake we made was go More

by Robert
Recommend Dealer
Yes
Nov 07, 2023

Finch Hyundai responded

Thank you for choosing Finch Hyundai for your service needs, Robert! We are thrilled to hear that your first visit was a five-star experience. Our team is dedicated to providing exceptional service, and we appreciate you acknowledging the efforts of our shuttle car guy, car prep guy, and Zach, your service advisor. We understand that mistakes happen, and we are glad that you found the service you expected from Hyundai at Finch. We look forward to serving you again on November 13th.

March 24, 2023

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Employee Rating

Service was executed quickly and efficiently as always. Thank you to the Service team once again. More

by Mark Dziadura
Recommend Dealer
Yes
Apr 11, 2023

Finch Hyundai responded

Thank you for taking the time to leave a review, Mark! We're thrilled to hear that our Service team was able to provide you with efficient and timely service. We'll be sure to pass along your kind words to the team. We appreciate your business and look forward to seeing you again in the future.

September 22, 2022

Dealership Rating
Employee Rating

Finch Hyundai service team is extremely professional. When you drop off your car and speak to a service rep, they are very clear and helpful in reviewing the purpose of your service visit. Everything is More

by carterbruce560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

Finch Hyundai responded

Thank you very much Carter for the feedback about your experience working with Zach and our team! Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

February 19, 2022

Dealership Rating
Employee Rating

Not respect to the customer, really poor service, the advisors have no idea about cars. More

by carlos1sabo
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jamie Coffin , LaToya Berry

Feb 22, 2022

Finch Hyundai responded

I’m sorry to hear you had a negative experience with us, Carlos. I would love to chat with you directly about your experience to learn more about what happened. Please reach out to me directly at kfayad@seefinchfirst.com. I look forward to hearing from you. Kareem Fayad, Service Manager

November 18, 2021

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Employee Rating

finch Hyundai is only a few minutes away from my home but this is not the reason we purchased from them. Two of our friends also have Santa-fees and have nothing but good things to say about Finch Hyundai. More

by mjcprojects
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Townsend , Jeff Vallas, Suresh Verma

Nov 22, 2021

Finch Hyundai responded

Congratulations on your new Santa Fe! We truly appreciate your business and it made our day to hear that our team ensured you had a wonderful experience. Take care, and if there is anything we can help you with in the future, please don't hesitate to reach out!

August 16, 2021

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Employee Rating

This service manager is very difficult to deal withShe This service manager is very difficult to deal with She speaks over you when you are trying to explain your frustration with a problem When informat More

by Rollingheavy
Recommend Dealer
No

Other Employees Tagged: Darlene Vallas , LaToya Berry

Aug 25, 2021

Finch Hyundai responded

I’m very sorry to hear you had a negative experience with us. I would love to chat with you directly to learn more about what happened. Please reach out to me directly at hhijazi@seefinchfirst.com. I look forward to hearing from you. Hass Hijazi, Managing Partner

May 25, 2021

Dealership Rating
Employee Rating

Got a Tucson at a great price. Sales staff were excellent, friendly, no pressure at all. Great Covid safety factors in place. Will gladly go there again. More

by rearnshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamal Hijazi, KJ El Kadri

May 26, 2021

Finch Hyundai responded

Thank you very much for your feedback! If there's ever anything else we can help you with, please don't hesitate to let us know. We look forward to seeing you again soon.

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