Yvonne Russell
Yvonne Russell at Jackson Acura
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Yvonne Russell

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.8
1,623 Reviews

Industry Experience

27 yrs, 3 mos

Specialties & Trainings

B.A. Business Leadership

4.8

1,623 Reviews

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1623 Reviews of Yvonne Russell

October 31, 2024

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Yvonne was very accommodating during my wait of several hrs. I am pleased with my overall service. More

by Jack
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Recommend Dealer
Yes

October 29, 2024

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Yvonne Russel is a gem. Consistent customer care and consideration every time I have service. Thank you. More

by TERLYLOS
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Recommend Dealer
Yes

October 25, 2024

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Have always had a positive experience at Jackson Acura and Yvonne is very attentive and helpful. Highly recommend them for your routine service. More

by JCESCAMILLA
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Recommend Dealer
Yes

October 24, 2024

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Another great experience at Jackson Acura. Regular maintenance + new tires. Jackson continues to exceed my expectations even when the reason for coming by is just standard maintenance. More

by jross30005
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Recommend Dealer
Yes

October 22, 2024

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I am very satisfied with the quality customer service that I received from Jackson Acura!! More

by pjlfree
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Recommend Dealer
Yes

October 20, 2024

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Awesome service from the service representative and staff! The wait time was a little longer than usual but they remained professional and keep me updated. More

by qjohnlcan
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Recommend Dealer
Yes

October 19, 2024

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This dealership has always been on the level in providing great service and incredible follow up for our Acura MDX. All the work that was promised and quotes have always been spot on. Our car is always c More

by Wallace. P
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Recommend Dealer
Yes

October 18, 2024

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Stress-free and pleasant visit to Jackson Acura. Maybe the best one yet…..certainly the quickest. Appreciated! Yvonne and the gentleman who went over what would be happening were both great. I appr More

by Jill
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Recommend Dealer
Yes
Oct 30, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We’re delighted to hear that your visit to Jackson Acura was stress-free and efficient—it's wonderful to know it was one of your best visits yet. Yvonne and our team strive to provide exceptional service, and we’re glad that their efforts made a positive impact on your experience. Your appreciation means a lot to us, and we look forward to welcoming you back for your next visit! Warm Regards, Jackson Acura Team

October 17, 2024

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Nailed it! I had low tire pressure & initially thought it might be the cooler weather but decided to pop into Jackson Acura to be safe and check it out. Turns More

by CMo
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Recommend Dealer
Yes
Oct 30, 2024

Jackson Acura responded

Thank you for sharing your experience! We're glad to hear that you chose to stop by Jackson Acura for your tire issue. It’s always better to be safe, especially when it comes to tire safety. We're sorry to hear about the nail in your tire, but we’re pleased that Yvonne was able to assist you. Her dedication to providing excellent service is something we take pride in. If you need further assistance or have any questions, please don’t hesitate to reach out. We're here to ensure you have a great experience every time! Warm Regards, Jackson Acura Team

October 16, 2024

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She did not talk yo me nicely. She had some aggression in the tone when she addressed me because I requested for a specific service adviser. More

by Rita
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Recommend Dealer
Yes
Oct 30, 2024

Jackson Acura responded

Thank you for sharing your experience with us. We apologize if our interaction did not reflect the respect and courtesy we strive to deliver in every customer experience. Our commitment is to provide a welcoming and accommodating environment, and it’s important that our team communicates professionally at all times. We appreciate your feedback, as it helps us improve, and we'd like the opportunity to restore your confidence in our service. Please feel free to reach out to discuss any unresolved concerns; we are here to help. Warm regards, Jackson Acura Team

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